Very good 7.8
Based on 6379 reviews

Recent customer comments

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Very good

based on 6379 reviews
  • Cleanliness 7.7
  • Facilities 7.9
  • Location 9.0
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.7
  • Food and dining 7.5
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Ye from China
Solo traveler
Deluxe Balcony
Stayed 3 nights in November 2013
Very good experience
environment, service, facilities
I'll definitely recommend to my friends.
Reviewed November 10, 2015

Karsten from Germany
Solo traveler
Deluxe Balcony
Stayed one night in November 2015
Pool, Lobby
Reviewed November 06, 2015

Graham from Australia
Stayed 2 nights in November 2015
location music bar and restuart
Reviewed November 05, 2015

Jerome from Singapore
Stayed 3 nights in November 2015
The customer service is very rude.
Overall is ok..except the very rude customer service staff..she really very rude, I don't understand that why baan lamai management employed such service crew..
Reviewed November 05, 2015

chieng from Malaysia
Deluxe Balcony
Stayed 3 nights in October 2015
Patong beach hotel
Wooden design, swimming pool,staff.
Baan Laimai is the first hotel I stay in phuket, I like the design of hotel, the beach is just cross over the road in front of the hotel.
Reviewed November 05, 2015

joseph from Malaysia
Stayed one night in November 2015
Location,clean & quiet
Reviewed November 04, 2015

shu from Australia
Deluxe Balcony
Stayed 2 nights in October 2015
Pleasant but average stay. Nothing special.
location is great if you want to stay close to all the action, staff were very helpful, but facilities are average and very run down.
The hotel is in need of some TLC. Pool was pretty gross. Water was heavily treated with chemicals, most of the spa jets did not work, the pool seats were slimy. wasn't a very inviting pool. Our room was large, clean but not in great condition. Definitely not a 4 star facility. House keeping didn't do much "cleaning". They simply came in and changed the towels. The bathroom floor was wet for our entire (3 day) stay. The location is fantastic and the staff was very helpful and friendly. Don't waste your money getting the breakfast. The buffet was average at best. Be better off breakfast from many of the nearby restaurants. Band in the front restaurant played very loud music until quite late. If you end up with one of the rooms closer to the street, peace and quiet may be difficult to come by.
Reviewed November 04, 2015

Suet from Malaysia
Deluxe Pool View
Stayed 3 nights in October 2015
Wonderful stay!
Location, Room is spacious
Reviewed November 03, 2015

Tan from Malaysia
Family with young children
Deluxe Balcony
Stayed 3 nights in October 2015
Worth to stay. Just opposite the beach!
Big room, 1K , 1S & 1 sofa bed, Beautiful pools
Pleasant stay at this hotel, kids are happy with the swimming pool. Breakfast ok! Kids' pool need to do some maintenance, no underwater lights.
Reviewed November 02, 2015

BOON from Malaysia
Deluxe Pool View
Stayed 2 nights in October 2015
Great Old hotel
Location, swimming pool
Reviewed November 01, 2015


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