Very good 7.5
Based on 2596 reviews

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Very good



based on 2596 reviews
  • Cleanliness 7.7
  • Facilities 7.5
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.6
  • Food/Dining 7.2
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Dana from United States
Couple
Stayed 2 nights in December 2015
Could have been much better
Breakfast buffet, waterpark, and the beach
The staff who were very kind and friendly but the communication between the hotel desk and the maintenance people was lacking terribly. Our toilet was stopped up for 2 days and it took hours to get a response. The television reception was poor and they never came to repair it. They did compensate us with one days breakfast and a free ride to the airport but having to leave the room 4 times to use the public bathrooms should have given us half price for our stay.
Reviewed December 09, 2015
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Dusit from Thailand
Family with young children
Luxury One-Bedroom Suite
Stayed 2 nights in December 2015
Improve the service please
Room is big
All Food not taste.staff not speak polite they have to put krub,kha sawaddee krub,kha. Not just yes or no , can you wait.......etc.
Reviewed December 08, 2015
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Yap from Singapore
Family with young children
Luxury Suite 2-Bedroom
Stayed 5 nights in November 2015
Awesome hotel to stay when you are in Phuket.
Warm and Friendly Staffs, the water park and the Room.
This is my 3rd visit to this resort and I should say it has never fail my families expectation. The staffs were ever so friendly and helpful. The water park was fun and excitiing. The new lobby which started on the 2nd od December were spacious and grand. The daily shuttle servuce that bring you to Patong were efficient. Howverem there comes with a charge of 200 baht per person.
Reviewed December 06, 2015
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kok from Malaysia
Family with young children
Deluxe Family
Stayed 2 nights in December 2014
fun hotel
water park is great
good stay
Reviewed December 05, 2015
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LAI from Hong Kong
Group
Luxury Suite 2-Bedroom
Stayed one night in November 2015
Clean and spacious
Comfortable room, nice staff
Reviewed December 05, 2015
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David from United States
Family with young children
Deluxe Family Suite 2-Bedroom
Stayed 4 nights in November 2015
Only worth going for the water park
Water park
Poor
Reviewed November 30, 2015
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JIMMY from Singapore
Family with young children
Stayed 2 nights in November 2015
Place for relaxation
Good room size, Staffs' Efficiency and Beautiful beach
Though the location of the hotel is off site, no shopping to talk about, there are quite a few activities organised by the hotel staffs like, aerobic dancing, beach volleyball, ball games, water volleyball to name a few. The beach just outside the hotel is so beautiful facing the Adaman Sea. It is a poster kind of photo when the sky is clear. There are Hana Painting and massage at the huts beside the beach.
Reviewed November 30, 2015
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Patomporn from Thailand
Group
Penthouse Pool Suite 4-Bedroom
Stayed 2 nights in November 2015
Great Water park
Water Park, Room Comfort/Standard,Staff Performance
I hate breakfast buffet. Spoiled milk ,none tasted food. The bakery at the buffet was the only thing that I could eat.
Reviewed November 30, 2015
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Li-Fen from Singapore
Family with young children
Penthouse Pool Suite 4-Bedroom
Stayed 4 nights in November 2015
Comfort big room
staff, comfort , room big
Stay in a 4 bedroom. Room is comfortable and big but the toilet and shower water pressure is too low, almost no water supply if all people use the 4 washroom at the same time.
Reviewed November 27, 2015
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Masayuki from Japan
Family with young children
Deluxe
Stayed 2 nights in November 2015
Disappointed
Water park,we can play for a single day.Hospitality is not enough.Airport transportation is too expensive.
Overall we're disappointed. Long waiting for check-in. There were many people laying down on a sofa and most of the seats ware occupied by them. Though we're four,there's two sets of amenities including towles.I needed to call housekeeping three times to get them.
Reviewed November 26, 2015
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