Verified traveler reviews

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Very good

based on 170 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 6.7
  • Room comfort and quality 8.3
  • Service 8.7
  • Value for money 8.3
  • Food and dining 6.6
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Benjawan from Thailand
Stayed one night in April 2014
Comfortable, convenient and worth of money
Beautiful decoration, nice staff, comfortable bed
We have great experience during our stay. The hotel is close to Phuket town and shopping center. Yet it is located in tranquil atmosphere and nature. Staff is friendly and helpful. The room is clean and uniquely decorated, bed is very comfortable.
Reviewed April 21, 2014

Pornhatai from Thailand
Business travelers
Stayed one night in April 2014
boutique hotel
Reviewed April 17, 2014

Pannapat from Thailand
Business travelers
Stayed one night in March 2014
Design hotel
Good Design hotel , room clean , service mind
Reviewed March 24, 2014

Phillip from New Zealand
Stayed 3 nights in March 2014
Worst experience ever
The Staff... that's it...
My girlfriend and I had a terrible experience... First off let me say, the Staff are amazing, they were really friendly and helpful. If the hotel owner reads this, your staff are GREAT, please take them to a nice dinner and thank them! There were 3 main issues with our stay... 1) The doors slam... and when they slam, it echos into the room. We were woken up every morning to the sound of slamming doors... 2) This is only a problem with the Diamond room, but the bath is in the middle of the room, we thought it was a jacuzzi, its not, its a giant bath, with a shower head so low to the ground you need to sit in the bath to shower... Unless you want water all over your bed. 3) The entire hotel was invaded by Chinese people. When a single Chinese family stays theres no issue, but this was a group, they took most of the rooms, they would leave the door open and yell at each other, which echoed into our room, they ran up and down the hallway, slammed doors, and were very loud and rude. Maybe others will have a better experience than we did :(
Reviewed March 20, 2014

Jamjuree from Thailand
Deluxe Room
Stayed 2 nights in March 2014
comfortably feeling of cool decor in the city
great decor, good location, good price
The staff was very helpful and friendly. The decoration was fabulous and so worth the price. So many variety of room types to choose from.
Reviewed March 12, 2014

Ornchanok from Thailand
Business travelers
Deluxe Executive
Stayed one night in February 2014
New hotel
Nicely decorated, Friendly staff and clean
The hotel is a new and the staff were very helpful. Room decoration was excellent. Easy access to the airport.
Reviewed February 28, 2014

Jonas from Sweden
Families with young children
Stayed one night in February 2014
Nice design hotel
Design, nice pool, affordable
Nice design of the hotel but it lays a bit lonely just north of the town Phuket in an area that is new and still being built. Most of the rooms have a beautiful nature view.
Reviewed February 18, 2014

Ivan from Singapore
Stayed 4 nights in February 2014
Friendly staff; Cheap accommodation, Quiet surroundings
Clean room. Good wifi connectivity. Needs improvement of room acoustic as movements of group tours will spoil a good relaxing holidays for those who need to sleep late. Bathroom plumbing fixtures to be rectified.
Reviewed February 10, 2014

Alan from Malaysia
Families with young children
Deluxe Room
Stayed one night in February 2014
rural area hotel, not near to town.
swimming pool, clean, opposite got convienient store.
Nice swimming pool, good for relax and holiday. Not for shopping trip and foods.
Reviewed February 10, 2014

Marc from Philippines
Deluxe Room
Stayed one night in January 2014
Nice quiet themed hotel
Theme of each room, swimming pool, quiet
Overall stay was just fine. I like the room interiors, and the pool. The outdoor furniture is very comfortable. However, some minor issues such as breakfast which we thought was supposed to be served at 7:00am but it was served later, as our pick up service going to the Pier is 7:30am. Also, there is no free shuttle to Phuket Town or to any other area in phuket, considering that the hotel is near Phuket town center. Lastly, the under water pool lights were closed at around 10:30pm without informing us while we were in the pool. When we requested for it to be opened, the receptionist for the night shift didn't know where and how to open it, as it must be closed/opened by a timer.
Reviewed January 25, 2014


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