Excellent 8.2
Based on 767 reviews

Recent customer comments

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based on 767 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 8.4
  • Food/Dining 7.8
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Ardhika from Indonesia
Superior Room
Stayed 3 nights in August 2013
Horizone give us a good service
Such a nice place and culture more promotion for hotel program(excourtion)for tourist
Reviewed September 07, 2013

Anthonius from Australia
Superior Room
Stayed 6 nights in August 2013
couldn't see the pool sheets and towels old
buffet breakfast,staff and gardens
If a tree had been removed then we could have seen the pool from our room as was indicated in our booking. Sheets and towels old and frayed. Needs upgrading .
Reviewed September 05, 2013

Cherin from Australia
Family with teens
Superior Room
Stayed 10 nights in August 2013
Fantastic hotel. Slow expensive Internet
Staff, pool, room
It was a great stay. Only let down was the slow expensive Internet
Reviewed September 03, 2013

Hassan from Pakistan
Family with young children
Superior Room
Stayed 3 nights in August 2013
memoriable stay
pools. garden. resturant.
Reviewed September 03, 2013

Luke from Australia
Superior Room
Stayed 3 nights in August 2013
Pleasant, comfortable
Room size, pool bar, location
Was pleasant, good value for money, however wifi was not free and then the paid for wifi was not great impossible to Skype. The room was not very clean, the floors were dusty and hair from previous guests remained on floors. Toiletries were cheap and dispensed from a wall dispenser similar to what you find in toilets. The pool bar was often over run by children making it hard to get a seat. The room itself was large and tastefully decorated. It would have been good to know before booming that one of the pools was for use by club rooms only. This pool had less children and was a lot nicer, knowing of this we would have booked a club/privileged room which also have swim outs.
Reviewed August 29, 2013

Paul from United Kingdom
Superior Room
Stayed 7 nights in August 2013
Excellent resort
The Food, the service by friendly staff, and very good rooms
Excellent, enjoyed every minute. Very friendly staff, cheerful and helpful. The breakfast buffet and evening buffets were superb. The variety and quality of the food was excellent. Going to the buffet was a real treat. The hotel is in a quiet location- great but there is a free shuttle bus to and from the Patong, the main tourist centre, so you got the best of both worlds.
Reviewed August 29, 2013

Kuo from Singapore
Superior Room
Stayed 2 nights in August 2013
Within Expectations
free dinner thown in, Free upgrade to Club room, competent staff.
Only consume their food if they come free. Dinner was free, but drinks were not. Nice hotel environment, probably because it was the low season. Hotel toiletries leaves much to be desired. Otherwise, this hotel was really good, considering how much I only had to fork out. Free dinner and a free upgrade to their club room was certainly a pleasant surprise.
Reviewed August 29, 2013

Thomas from Singapore
Superior Room
Stayed 2 nights in August 2013
Comfortable stay
Reasonable price, Comfortable Stay, Friendly staff
The place is quiet and the room we stay have a good view of the ocean. The stay includes BF & Dinner. It's a nice stay, with the value we paid for this hotel.The inconvenient part is that it's up a slope, so we have to walk up the road to access the beach & other facilities.
Reviewed August 29, 2013

Colin from Singapore
Superior Room
Stayed 3 nights in August 2013
Room has room for improvement. No free wifi.
Peaceful. nice pools with bar. Nice gym and private sector for guests who r willing to pay more for exclusive pool and area.
No free wifi. Overall acceptable for pricing. Location is alright. With a scooter, it's near Kata. Staff r quite helpful. Not a memorable place. But wasn't unpleasant either. Good for ppl who r looking for peace n quiet. Not enough tanning beds though.
Reviewed August 27, 2013

mindi from Singapore
Family with young children
Superior Room
Stayed 2 nights in August 2013
good experience in horizon hotel.
clean, quiet and facility
horizon hotel is located on the top of hill, you need to spend 5 mins to walk to/from the beach. Usually there is a tuktuk to help people to beach. but most time, we prefer to walk there. The room is clean, and the whole environment is quiet, it is good for kids to stay inside. The food is delicious and there is some changes everyday.
Reviewed August 15, 2013


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