Recent customer comments

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based on 445 reviews
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 8.3
  • Room comfort and quality 8.7
  • Service 8.8
  • Value for money 8.3
  • Food and dining 7.6
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Leon from Singapore
Deluxe Villa
Stayed 3 nights in July 2016
Not a 4 star resort
Not maintained and staffs were not helpful at all. Breakfast was ok and no room service whatsoever.
Reviewed July 17, 2016

patcharin from Thailand
Solo traveler
Deluxe Villa
Stayed one night in July 2016
Very good staff
Reviewed July 10, 2016

Joan from United States
Family with teens
2 Bedroom Villa
Stayed one night in July 2016
Amazing place
We stumbled upon the village while making on the fly reservations and were so pleased and amazed at our "find." Our family suite was HUGE and a beautiful blend of traditional Thai and western sensibilities. My husband said the pool was the most beautiful pool he'd been in (and he's been in plenty!) and the kids (16 and 18) fell in love with the place too. Extra points for a strong wifi signal too.
Reviewed July 05, 2016

Marcia from United States
1 Bedroom Sea View Villa
Stayed 2 nights in June 2016
Beautifully designed property!
Reviewed June 25, 2016

Lauren from United States
2 Bedroom Villa
Stayed 2 nights in May 2016
Wonderful island villa and view!
We were four friends and enjoyed the family 01 villa very much. I hope the beach bar is finished soon! Please get some kayaks or paddle boards to use on the beach and transfer to the pier for free :-)
Reviewed May 23, 2016

Julie from Australia
1 Bedroom Sea View Villa
Stayed 2 nights in May 2016
Reviewed May 15, 2016

Derek from Canada
Deluxe Villa
Stayed one night in May 2016
Really busy? or just TOO busy?
We chose Koh Yao Yai Village to celebrate our 23rd wedding anniversary. When we arrived, my husband asked for an upgrade for our anniversary and were told all upgrade rooms were full. No problem. These things happen. So we asked for an early check in (it was noon) and were told we couldn't have our room until 2pm. My husband asked if there was a clean room that we could be moved to and were told, no, all those rooms were full too. Again, we get that, although I had a splitting headache and was just dying to lie down. So we lay by the pool until 2pm when we arrived back at reception to find that our room was still not clean. We sat in the lobby for 40 minutes until our room was ready. When we finally got in, we were really happy with the room. The facilities are really nice! That night at 3am, we were awakened by a LOUD thump thump thump and CRASH from the airconditioner and turned on the lights to find chunks of ice all over the floor. We had the machine set at 24C, which I don't think is all that cold, but it had frozen up. So here's my beef. I understand that things go wrong, but not once did we get an apology from any of the staff. Not when we couldn't get in, not when our room wasn't ready at the time they stated, and not when we reported that we had had our rest disturbed. In all that time, the staff did not even wish us a happy anniversary, which had been stated on the reservation. I just think, if KYYV wants to keep their 8.5 rating, they need to work on the welcoming skills of the staff. All that to say, the breakfast was amazing and the rooms really lovely.
Reviewed May 04, 2016

Todd from United States
Deluxe Villa
Stayed 2 nights in April 2016
A beautiful, calm and well manicured resort. Definitely book a massage here!
Reviewed April 28, 2016

orn-uma from Thailand
1-Bedroom Beachfront Villa
Stayed 2 nights in April 2016
Staff is so good
Staff is lovely and friendly
Reviewed April 21, 2016

Catherine from Australia
Family with young children
Deluxe Villa
Stayed 3 nights in April 2016
A Perfect get away, good value , wonderful pool , great food ,
Reviewed April 09, 2016


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