Excellent 8.8
Based on 1064 reviews

Recent customer comments

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Excellent



based on 1064 reviews
  • Cleanliness 9.0
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.0
  • Food/Dining 8.2
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gerhard from Australia
Business traveler
Pool Villa with Loft
Stayed 4 nights in July 2016
Run down and dated ... Sorry
Good for Party goers. Food and Hygine not good for Rating
Reviewed July 12, 2016

Joo from Malaysia
Family with young children
Deluxe Pool Access
Stayed 4 nights in June 2016
A very disappointing stay
A very disappointing stay. There were cockroaches inside the room, many of them, every day, and we made a complaint to the manager. She responded immediately by switching us to another room, which were better. Overall, they need to clean up and pesticide the whole facility. And the internet was not working (was told the whole facility was affected) the first night we stayed. Would not come back or recommend to anybody.
Reviewed July 12, 2016

Anita from Singapore
Family with teens
Deluxe Pool View
Stayed 3 nights in June 2016
Great Location; friendly staff
Positives - Great location with nice pool. Friendly and helpful staff. Negatives - Buffet breakfast food selection was good but we were too busy swatting away flies and ants (especially for outdoor seating) to enjoy our meal. Pillows in our room were too soft and inadequate. Hotel is showing its age, example - mouldy shower head and water drains.
Reviewed June 21, 2016

Diana from Australia
Couple
Deluxe Pool Access
Stayed 3 nights in June 2016
Excellent service and great location
Love the room we got (pool access room) gym was functional and breakfast buffet was great. The best part is its within walking distance to Bangla Road. Also,McDonalds and Starbucks literally right at your doorstep :)
Reviewed June 19, 2016

LU from Taiwan
Couple
Beachfront Pool Villa
Stayed 1 night in June 2016
Excellent location.
Service was acceptable while facilities are a bit old.
Reviewed June 14, 2016

SAU from Hong Kong
Couple
Deluxe Pool View
Stayed 2 nights in June 2016
Fabulous
Convenient location
Reviewed June 07, 2016

Michael from United States
Couple
Deluxe Pool Access
Stayed 4 nights in May 2016
I love this hotel
Great hotel. Rainy vacation
Reviewed June 07, 2016

Rami from Saudi Arabia
Couple
Sea View Suite
Stayed 4 nights in March 2016
Perefect location at Patong beach
Perfect location but don't expect five star standards.
Reviewed June 07, 2016

Adam from Australia
Couple
Deluxe Pool View
Stayed 1 night in April 2016
Excellent service
The staff were very helpful. The room size and comfort was very good and the room with an entrance to the pool was excellent. The breakfast buffet was also quite impressive It is a very short walk to Bangla rd and the rest of Patong Two down points were that 1) the spa was way too expensive 2) the rooftop bar has the sunset view blocked by the trees and the decor was not great, it was like a half finished construction site with a few tables and chairs put down on the concrete
Reviewed June 05, 2016

Amornrat from Thailand
Solo traveler
Deluxe Pool View
Stayed 2 nights in May 2016
Good
Good
Reviewed May 31, 2016


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