Recent customer comments

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Very good



based on 544 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 7.9
  • Room Comfort/Standard 8.1
  • Service 7.6
  • Value for money 8.0
  • Food/Dining 7.1
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Woon from Malaysia
Couple
Deluxe Double or Twin Room
Stayed 3 nights in April 2016
Value for Money
Away from hustle bustle of the main streets but yet easily accesible. Patong beach is abt 1km away and the main Rai-u thit street is just one block away.
Reviewed April 12, 2016

Dirk from Germany
Group
Deluxe Double or Twin Room
Stayed 6 nights in March 2016
super hotel in patong...
... Not to near to the bangla and not to far. The stuff are very friendly and helpful. Next time againe
Reviewed April 05, 2016

Mohammed from New Zealand
Couple
Grand Deluxe Double or Twin Room with Pool Access
Stayed 4 nights in March 2016
Disappointing
Staff had communication issues and also demand for 2000bhat cash ... Luck we had some at that time of the night . Rooms need updating big time .Smell in the room was not nice , could not use the pool after 9pm , what's the use of room access to pool , towels so old and used . Checked out the next day, went to another hotel , no refunds offered
Reviewed April 03, 2016

Florin from Australia
Solo traveler
Grand Deluxe Double or Twin Room with Pool Access
Stayed 7 nights in March 2016
Felt at home
Stayed there the third time n loved it every minute. Good n friendly stuff, breakfast could be improved but overall....9.5 outta 10 for me
Reviewed April 02, 2016

Jay from Philippines
Couple
Deluxe Double or Twin Room with Pool View
Stayed 2 nights in March 2016
Phuket Trip
Good location, walking distance to Patong Beach and Bangla Road. We got a free upgrade to Deluxe Room with pool access. Staff are nice. Their buffet breakfast is normal. Their menu Thai food was nice ~ we love it.
Reviewed April 01, 2016

Ernest from United Kingdom
Group
Deluxe Double or Twin Room with Pool View
Stayed 3 nights in March 2016
Checkout Reminder
I really didn't need the staff banging my door at 06:30 in the morning to remind me I was checking out that day! The staff also seem to forget to give back your 2000bhat deposit, until you ask for it and then they ask for the reciept they issued. Rooms are clean, pool area good and location okay. I've stayed a long time ago and the staff were very good, though seems the management may have changed and the staff don't really know what their doing. Suggest they should work on the staffs customer service and the breakfast as these two points are letting the hotel down
Reviewed March 31, 2016

Wing from Hong Kong
Couple
Grand Deluxe Double or Twin Room with Pool Access
Stayed 5 nights in March 2016
Opposite to a hospital
Convenient but no hot water for shower and smelly. Opposite to a hospital
Reviewed March 27, 2016

Svetlana from Singapore
Family with young children
Deluxe Double or Twin Room with Pool View
Stayed 3 nights in March 2016
Average hotel
Location is good about 7-10 minutes from the beach. Breakfast wasn't good, but if you're not particular about your morning coffee ( it was bad) then it's bellow average simpl meal. Rooms are acceptable.
Reviewed March 20, 2016

Svetlana from Singapore
Family with young children
Deluxe Double or Twin Room with Pool View
Stayed 3 nights in March 2016
Average hotel
Location is good about 7-10 minutes from the beach. Breakfast wasn't good, but if you're not particular about your morning coffee ( it was bad) then it's bellow average simpl meal. Rooms are acceptable.
Reviewed March 20, 2016

Svetlana from Singapore
Family with young children
Deluxe Double or Twin Room with Pool View
Stayed 3 nights in March 2016
Average hotel
Location is good about 7-10 minutes from the beach. Breakfast wasn't good, but if you're not particular about your morning coffee ( it was bad) then it's bellow average simpl meal. Rooms are acceptable.
Reviewed March 20, 2016


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