Very good 7.7
Based on 2644 reviews

Recent customer comments

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Very good

based on 2644 reviews
  • Cleanliness 7.6
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 7.4
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robert from Australia
Superior Room
Stayed 13 nights in May 2012
Great localion , so close to all the action.
Good clean pools, great breakfast
we booked our room 6 months in advance, on arrival we were put into a small room with single beds after having booked a double bed. not happy at all, as the room was on the ground floor close to the pool area, it, smelt of chlorine and was very musky, the bed was sooooooooooo uncomfortable and there was a spring pocking into my back. we complained and next night moved to the first floor of the grarden wing, nice big room but bed need another foam mattress on top. no tea or coffee making facilities and no kettle provided, not sure why as the main hotel wing provided this service to its guests.
Reviewed June 03, 2012

Fangmei from Netherlands
Superior Room
Stayed 5 nights in May 2012
good basic hotel if you want a cheap place to stay
great big swimmingpools (2!)
During my stay I saw a lot of older Australian men with their Thai 'girlfriend' staying in this hotel. Because the hotel offers a very cheap price for a reasonable comfortable and clean room I am afraid it will attract those people. That's why we didn't stay too long there. But if you don't mind this, it's an okay hotel (basic, not luxurious). The hotel staff I met spoke/ understands very little English.
Reviewed May 31, 2012

SHEILA from Australia
Superior Room
Stayed 13 nights in May 2012
great location large hote 2 pools
location excellent to all amenities and nightlife
Six months ago we booked our holiday for a double room non smoking but when we arrived we were placed in a ground floor room with 2 single beds, the room was damp with moisture, we complained and moved the next day. The rooms had no tea and coffee making facilities which makes a holiday first thing in the morning, we had to go out and buy a kettle, we thought this was bad on behalf of the hotel. Breakfast was good with plenty of choice. The staff were very good. The two pools were clean and looked after. The location of this hotel is excellent close to all amenities, yes i would recommend this hotel but take a kettle and tea bags.
Reviewed May 30, 2012

Roger from United Kingdom
Solo travelers
Superior Room
Stayed 14 nights in May 2012
Everything you need, nice Staff.
Location, Location, Location.
I found the Water Level in the Toilet too High and one or two Slippery areas outside when wet otherwise Tops.
Reviewed May 29, 2012

SHARON from Malaysia
Families with young children
Superior Room
Stayed 3 nights in May 2012
Great Location
Great location
Patong Resort is a great location which is very near to the beach, just a walking distance. And also near to Bangla Road, which is the main location of night life. A lot of restaurant nearby and pub, shopping mall.It is a walking distance and actually we no need the tuk-tuk service at all. A lot of local tour surrounded and it is adviceable to compare the price among the local tour before commit to any tour.One thing I want to comment is the hotel do not provide Jug kettle, they only provide Hot Water Vase, which I find very inconvenience because you have to keep asking hot water from the hotel.
Reviewed May 29, 2012

Goh from Malaysia
Superior Room
Stayed one night in May 2012
Good location
All facilities nearby
quiet, peaceful & have all amenities within walking distance. it's definitely recommended for every tourists to stay. there's 2 swimming pool & this is a + for a resort whose in-house entertainment is tops. i will surely stay again when i next visit phuket. my family love the location as there's food,
Reviewed May 29, 2012

Darren from Australia
Deluxe Room
Stayed 4 nights in May 2012
Best location and good rooms
The location
This was our 4th stay here, and once again they tried to put us in the high rise building with an upgrade,(we specifically requested the garden rooms when booking), even though the high rise rooms are terrific we prefer the garden rooms, which we did get after explaining the request. That was the only bad point about our stay, which is very minor. OK, The good points, breakfast has a good selection and is clean, The location is terrific, 1 min to the middle of bangla road, 30 seconds to bottle shop, 2 mins to back road shopping, 3 mins to beach road shopping and beach. The rooms are very clean and spacious, both pools are graet with bars adjacent. The garden rooms are currently in the middle of renovation, so some noise but only during the day, not really a problem. All in all a great place to stay with the 2 types of accomodation, stay in the high rise section if prefer the luxury and privacy, or the garden area if you like to chat to the neighbours. we will definately stay there again.
Reviewed May 26, 2012

simon from Singapore
Superior Room
Stayed 3 nights in May 2012
Great always
Another fantastic stay, 2min walk from popular patong beach and street shopping and food. Security as always. Clean room , clean pool and excellent breakfast spread. Friendly service and convenient local tour arrangments. Consistent as always thru the years. Will be back again.
Reviewed May 24, 2012

Wai from Singapore
Deluxe Room
Stayed 3 nights in May 2012
Nice hotel with friendly staff
Location, staff
My family and I were on holiday, altogether 11 of us so we booked for 4 deluxe rooms. We were all on the 6th floor of the main wing of the hotel. The rooms were clean and the staff were very friendly and helpful. The location of the hotel is superb as the shopping is just at our doorstep and the beach is a stone throw away. Overall, we had a very good stay in the hotel and I have to thank the hotel staff for that.
Reviewed May 23, 2012

Sayeed from Bangladesh
Superior Room
Stayed 2 nights in May 2012
Lovely Hotel
Location is great
Very good location. Patong beach is just a few minutes walk. Architecture of the Hotel is very lucrative. Calm& Quiet in abundant open space. Swimming pool is good. breakfast menu excellent. Staffs are friendly and very cooperative. Room space and bath room is sufficiently spacious and very neat & clean. Wifi is not free
Reviewed May 22, 2012


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