Excellent 8.3
Based on 2589 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2589 reviews
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 9.2
  • Room comfort and quality 8.2
  • Service 8.4
  • Value for money 8.0
  • Food and dining 7.5
Sort by

So from South Korea
Family with young children
Deluxe Pool Access
Stayed 1 night in September 2013
The location was aweson for night life
Location was great, swimming pool was big and the rooms were nice
Overall, it was good, we had a swimming pool access room and we made use of it everyday!
Reviewed September 24, 2013

Stacey from Singapore
Group
Plaza Room
Stayed 2 nights in September 2013
Comfortable.
Cleanliness. Right next to Bangla Road. Close Proximity to the beach.
It was quite memorable. Had a free upgrade to the pool access rooms. However, the staff asked for tips outrightly when he gave us the "free" upgrade. The rooms were very clean and spacious with comfortable beds :) the pool was pretty at night with the fountains.
Reviewed September 21, 2013

Lai from Singapore
Family with teens
Deluxe Pool View
Stayed 3 nights in September 2013
Good location ,poor bathroom
Good location and pool,good balcony
Breakfast was ok, not too much choices to choose from. The bathroom was pretty lousy- the water flooded the bathroom every time we relaxed in the bath tub when that happens, the water leaks into the room and makes the floor wet and disgusting. The swimming pool was great to swim in, but was a little too cold. Once we step out, Bangla road and Junceylon shopping mall was near by. There, souvenirs are sold at cheaper prices.
Reviewed September 20, 2013

BEE from Malaysia
Family with young children
Deluxe Pool Access
Stayed 3 nights in September 2013
above average, worth for the money
1. pool access room - convenient for my family
Reviewed September 19, 2013

TZE from Singapore
Family with young children
Deluxe Pool View
Stayed 3 nights in September 2013
Big rooms, good location
Nice pool, near shopping malls, good location
Reviewed September 18, 2013

Gary from Ireland
Solo traveler
Plaza Room
Stayed 5 nights in August 2013
Great location and lovely staff
Location, location, location
This is right in the centre of Patong set back only a few metres from the beach. It is located right next to the bars and nightlife of "walking street" yet the rooms are quiet and clean. The staff are very friendly.
Reviewed September 17, 2013

Min from Singapore
Group
Plaza Room
Stayed 2 nights in September 2013
Holiday
Clean, Close to Nightlife, Easy access
The hotel reception is open concept. Nice swimming pool. The Spas close too early. Hope they can extend operating hrs till Mid night in the hotel.
Reviewed September 17, 2013

Damien from Singapore
Couple
Plaza Room
Stayed 2 nights in September 2013
Centrally located
Location, location, location
Typically, id avoid Patong like the plague but decided otherwise for a quick weekend getaway. The location is its biggest selling point as u r pretty much 5 mins from everything in Patong: beach, jungceylong mall, bangla Soi. The hotel is pretty new and well kept and in its low season, still draws in a strong crowd. But with its vicinity to the party grounds, you'd expect the typical Phuket merrymakers. Probably due to high traffic, the front desk looks rather flustered mostly. So I didn't expect much smiles when I realized they forgot to set the room with toothbrushes one night. A quick call to the front desk slightly past midnight was met with a deep, resounding sigh. Right, I suppose the gloom and doom works 24/7. Anyhow, still an enjoyable stay.
Reviewed September 11, 2013

joanne from Malaysia
Business traveler
Plaza Room
Stayed 1 night in July 2013
this is good location,value
this is good location,value
Reviewed September 10, 2013

khaled from United Arab Emirates
Couple
Plaza Room
Stayed 5 nights in August 2013
Just great
Location, clean and Internet
Will sure come back as the location is a big thing and its the best one to reach anything around. Mall, beach or the walking streets it's all just few steps away..
Reviewed September 09, 2013


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: