Excellent 8.3
Based on 2589 reviews

Recent customer comments

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Excellent



based on 2589 reviews
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.5
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Yunita from Indonesia
Families with young children
Deluxe Pool View
Stayed 2 nights in December 2012
good location
good location, big room
Pro : Good location, near to restaurant and beach, big room Contra : Not for family with young childreen as it's too close to Bangla road where the night life in Phatong beach. It's just too crowded.
Reviewed January 20, 2013

William from Australia
Couples
Plaza Room
Stayed 1 night in January 2013
fantastic
close to the beach close to main roads has a awesome layout as well as a great pool.
Reviewed January 17, 2013

William from Australia
Couples
Plaza Room
Stayed 1 night in January 2013
great location
shopping
close to the main beach,great shopping and food. awesome location. great night life.
Reviewed January 17, 2013

William from Australia
Couples
Deluxe Pool View
Stayed 4 nights in August 2012
awesome pool
great night life
close to the beach close to main roads has a awesome layout as well as a great pool.
Reviewed January 17, 2013

Keith from Malaysia
Business travelers
Plaza Room
Stayed 1 night in January 2013
Nice design
Foods and night life
i stayed in the ground floor of the hotel. the design is contempory and nice jacuzzi. you could stay entire night in the room and enjoy the facilities. just a walking distance, you could find plenty of foods and hang out places.
Reviewed January 14, 2013

Maria from Australia
Solo travelers
Plaza Room
Stayed 10 nights in November 2012
Excellent, new BEST LOCATION
location, pool was great very clean and very new
Loved this hotel definately stay here again, very clean, room service was great, breakfast was average, roof top bar has an amazing view. Pool was fantastic, free wifi, friendly staff and was smack bang in the middle of the night life absolutely loved this hotel!! Huge bed only thing the cleaning ladies came late in the afternoon instead of in the morning so was a bit annoying to come back to your room not being made up.
Reviewed January 14, 2013

Nikesh from India
Couples
Plaza Room
Stayed 2 nights in December 2012
Great Location if you are looking to party party
Location, nice rooms, fantastic swimming pool
had a great experince in one of there jacuzzi rooms. only problem was - no view... but there facilities and quality room well compensate for it...
Reviewed January 12, 2013

Luciano from Australia
Solo travelers
Plaza Room
Stayed 10 nights in December 2012
Great Hotel with friendly staff
Liked the open air reception as you enter made feel very relaxed
had a great time at the Kee the room was excellent and was fortunate enough to get a free upgrade on arrival , room service staff were always very help ful Location was excellent close to shops beach and entertainment
Reviewed January 09, 2013

ashish from India
Solo travelers
Plaza Room
Stayed 1 night in December 2012
Very nice hotel with exceptionally jovial staff
The hotel is located near all the action in Patong. It has rooms that walk out directly to the pool.
i really enjoyed my stay the staff were very helpful, they were willing to try and accommodate my requests of changing room types once i arrived. there were a few cons to mention. 1) the hotel doesn't have it's own car service and heavily relies on a third party for this service which can be inconvenient to say the least. 2) if you stay on the ground floor in the jacuzzi rooms be careful as the rooms have an awful smell, so i would recommend you as for a higher floor, or you close the balcony doors to the jacuzzi which is what i ended up having to do. 3) the main problem was not with the hotel but staying in patong the traffic was a nightmare always getting in to the hotel. the pro's were: 1) the staff were all very attractive and very friendly. they would also try to help you wherever they could. 2) being in patong was helpful as everything was close-by. 3) the hotel food was good and the sky bar upstairs was lovely.
Reviewed January 08, 2013

Anthony from Indonesia
Couples
Plaza Room
Stayed 2 nights in January 2013
New modern hotel
Location, room
It is a new modern hotel located just across of Patong beach and besides the famoust Bangla road. For those travels with spouse or friends, this hotel will be great. Nice pool with bar and great ambience in the hotel. It may be not a "family hotel" to stay with parents or young children. Room is comfortable and big enough with a big sofa. Breakfast is great with many choices and good taste. Staff are friendly as always.
Reviewed January 08, 2013


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