2015
Excellent 8.7
Based on 3762 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 3762 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room comfort and quality 8.8
  • Service 9.0
  • Value for money 8.5
  • Food and dining 8.1
Sort by

Jennifer from United States
Solo traveler
Stayed 4 nights in June 2013
Patong Phuket
Location, spa and breakfast buffet
Was very nice, There was a monsoon the whole time we were there, the electricity was out when we arrived but the hotel staff still accommodated us bringing us welcoming beverages and got us settled into the room anyway. The room was nice very plain though. It was nice it had a DVD player I like to watch TV when I sleep and since not a lot of tv options it was nice I could use DVD. I had never been to Phuket before, this was such a great location. Felt very safe, walked everywhere not on busy street for tourists so that was nice. also very accessible for tours and transportation. I would say the only negative thing about the whole time there even with the monsoon that didn't bother me. The only bad thing was my shower NEVER had hot water. Kinda disappointing.
Reviewed June 17, 2013
Did you find this review helpful?

Ho from Singapore
Couple
Stayed 4 nights in June 2013
comfortable, safe and relaxing.
clean, quiet and spacious.
Reviewed June 15, 2013
Did you find this review helpful?

Shi from China
Couple
Day Dream Deluxe
Stayed one night in June 2013
very near to beach, big and clean room
near to beach, big and clean room
Reviewed June 15, 2013
Did you find this review helpful?

ONG from Malaysia
Couple
Day Dream Deluxe
Stayed 2 nights in June 2013
Good Location, near to beach & well design hotel
environment, location & breakfast
Reviewed June 14, 2013
Did you find this review helpful?

KWONG from Hong Kong
Solo traveler
Day Dream Deluxe
Stayed 2 nights in May 2013
very nice place for relax
staff helpful, good location, relax
big room, nice services, spa price is reasonable, good wifi, nice breakfast, you will feel very relax in this hotel
Reviewed June 12, 2013
Did you find this review helpful?

Wee from Malaysia
Couple
Day Dream Deluxe
Stayed 3 nights in May 2013
More than just a lovely boutique hotel
the design, the friendly staff and the location
Reviewed June 12, 2013
Did you find this review helpful?

Alice from Malaysia
Solo traveler
Day Dream Deluxe
Stayed 4 nights in May 2013
excellent!
friendly staff, nice room, good enviroment
Reviewed June 11, 2013
Did you find this review helpful?

Angie from Singapore
Group
Day Dream Deluxe
Stayed 3 nights in June 2013
Beautiful and lovely place.
Room service, cleanliness and free services.
It was a good 4D3N stay at The Nap Patong with airport transfer available. All the staff were friendly to us except two. I do not remember their names but the issue occur when we were trying to get into contact with our taxi driver on the first day to the weekend market as he was late. I approached the check-in counter to see if they could lend us their telephone to call him. The guy looked at the name card funnily when I passed it to him and signal to call the number on it and he wasn't really understanding what I was trying to say. He then spoke to another staff (a lady with short hair cut) who was very rude and informed us that calling him would required 50 baht per minute! It was ridiculous. Then I told them that I will have to confirm with my cousin first. We decided to call that number and we reapproached the lady at the counter. After calling for 1.30mins , she demanded us to pay 100 baht. We couldn't believe what had happened and pointed out that it wasn't fair. She simply sigh at us with an irritated attitude and say 50 baht is okay. I am shocked to received this kind of service from the hotel! For the rest of the day, she simply gossiped with the other guy and whispering while looking at us. Thankfully, we don't see her on the next two days. I am disappointed at her service as she seems like a senior staff. Other than her, the rest of the staff were superb with excellent attitude and service towards us. Attending with great patients. The location is good but was not as near to Bangla Road and JungCeyLon shopping mall as we imagined.
Reviewed June 08, 2013
Did you find this review helpful?

shirley from Singapore
Group
Day Dream Deluxe
Stayed 3 nights in May 2013
ok stay. Rooms are not very well maintain.
location & well access.
Reviewed June 06, 2013
Did you find this review helpful?

Gavin from New Zealand
Couple
Day Dream Deluxe
Stayed 2 nights in June 2013
A relaxed haven in the middle of down town Patong
the design, peacefulness, the staff
Outstanding in every way
Reviewed June 06, 2013
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: