Very good 7.7
Based on 4302 reviews

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Very good



based on 4302 reviews
  • Cleanliness 7.6
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.3
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Eyal from Israel
Couple
Superior Pool View
Stayed 3 nights in November 2011
Nice
room is clean , service ok
a little far from the beach noise from near clubs ...............................................
Reviewed December 08, 2011

Gloria from South Africa
Couple
Superior Pool View
Stayed 3 nights in November 2011
Spacious rooms and great service
Great location
Had an awesome stay and enjoyed the professional service from the hotel stuff.
Reviewed December 08, 2011

Trent from Australia
Group
Superior Pool View
Stayed 3 nights in November 2011
Beautiful hotel awesome location
Pool was huge the comlex it's self great would stay again and again
stay for three nights. needed to book flights and reception more than helpful. two minute walk to massage and food loved it!
Reviewed December 05, 2011

ANGELO from Australia
Solo traveler
Deluxe Wing Pool
Stayed 14 nights in October 2011
centrally located but a little tied
great decor close to central hub of Patong
hotel is on a large acreage so room can be far from reception. staff are friendly but hotel is a little tired showing it's age but its location and the thai decor in rooms does make up for that. has a good pool with private areas to read and get away from children also a wide selection on the breakfast buffet.
Reviewed December 05, 2011

SIAN from Australia
Solo traveler
Superior Paradise Wing
Stayed 6 nights in October 2011
great hotel
tallest hotel in phuket
Overall the hotel was great,i recommend that you request a high floor because the views are amazing,buffet breakfast was good although they needed more variety.the hotel was in walking distances to everything.The tv in the rooms needed more english channels and at night the hotel bar had live music on to late made it nosiy to sleep.
Reviewed December 05, 2011

Supriadi from Indonesia
Couple
Superior Paradise Wing
Stayed 4 nights in November 2011
Good location
Well located, clean and friendly
Older 4 star hotel but was quite nice overall. Moved from other new Hotel and found this one much better
Reviewed December 04, 2011

ABDUL from Singapore
Family with older children
Superior Pool View
Stayed 5 nights in November 2011
Nice rooms, nice pool, average service, stairs
Nice rooms, nice pool, easy access to shops
The rooms were nice and spacious, TV channels were plenty, internet (LAN cable) available (but need to pay per 24hrs) Service staff were average. Staff at the reception were ok, but can improve much further. They will answer your queries, but will not take much effort to appear polite or to make sure you understand their answers. Accessibility to the "Superior Royal Wing" was via one flight of stairs from reception area to second storey before you can take a lift to your floor. If you have elderly folks or wheelchair bound people, it will be somewhat inconvenient. There is a ramp near the pool, but it is very steep. Transport access to the hotel is via a relatively narrow road which can be filled up with the tourist vans.
Reviewed December 02, 2011

Thor-Albert from Norway
Solo traveler
Deluxe Sea View
Stayed 7 nights in November 2011
Central hotel with good standard
Central to the gay area
very central hotel in patong, phuket. the deluxe-room is spacious and well equipped. service is excellent and very friendly staff. one minus is that the hotel still charges you for internet connection at your room (rather expensive) unlike other hotels on the same standard. and i was bothers by ants in the room, but the house keeping did it's best to spray.
Reviewed December 01, 2011

Diane from New Zealand
Couple
Deluxe Wing Pool
Stayed 5 nights in November 2011
Great Hotel and all the facilities you could need
Location was tops, Loads of facilities available between the three neighbouring and interacting hotels
would reccommend this hotel to anyone that asked with all positives. if there was any part that could use a bit of attention would only be the attitude of front reception girls. as always it only takes one or two to persons to marr everyones good name. most girls were lovely but found day to day requests were annoying for some , they made it clear they would prefer not to have to deal with any personal needs i feel were part of there role. finding a sewing kit, giving change for hotels washing machines or assisting with local buisness interpretation over the phone to name a few.
Reviewed November 25, 2011

KENNETH from Australia
Couple
Superior Pool View
Stayed 2 nights in November 2011
Met expectations
Location
had issues with flickering lights on the first night. hotel changed room for us after they couldn't figure out how to fix it. had to complain twice. fair enough. no issues. breakfast spread was pretty good, good feed. location: can't get much more central than that. room was clean and tidy, can't ask for much more when that pricing.
Reviewed November 23, 2011


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