Very good 7.7
Based on 4307 reviews

Recent customer comments

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Very good



based on 4307 reviews
  • Cleanliness 7.6
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.3
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Hong from Singapore
Solo traveler
Superior Pool View
Stayed 3 nights in August 2016
Pradise
Great location & friendly staff always recognised you once you check in
Reviewed August 22, 2016

Youjin from South Korea
Solo traveler
Superior Pool View
Stayed 3 nights in August 2016
Great staying at this hotel
First, everything was fine except for the smell inside the room. Staff was really nice. when i asked about the other room which has the sea view, one of staff offered me to view the other one instead changing room right away. It was quite touching. Second, i took massages twice. The staff in spa was also very kind and polite. I was really satisfied. If i would go to phuket again, i am willing to stay again.
Reviewed August 20, 2016

Srinivasu from India
Couple
Superior Paradise Wing
Stayed 3 nights in August 2016
Good hotel
very near to all amenities
Reviewed August 19, 2016

Keita from Japan
Group
Superior Paradise Wing
Stayed 2 nights in August 2016
Staff
Good location. But staff attitude is bad. When check out time inform mistake so many.
Reviewed August 16, 2016

Walter from Germany
Couple
Superior Paradise Wing
Stayed 3 nights in July 2016
all ok
good location
Reviewed August 14, 2016

PENG from Malaysia
Solo traveler
Superior Paradise Wing
Stayed 2 nights in August 2016
near to the beach
nice staff
Reviewed August 11, 2016

Wu from China
Couple
Superior Paradise Wing
Stayed 1 night in August 2016
a lot of fun around
center of the Patong Beach area
Reviewed August 10, 2016

Cheung from Hong Kong
Couple
Deluxe Wing Pool
Stayed 3 nights in July 2016
the most convenience hotel close to everywhere
close to the night club and shopping mall etc
Reviewed August 09, 2016

SINEENAT from Thailand
Family with young children
Superior Paradise Wing
Stayed 1 night in August 2016
Good enough hotel
Nice location. 5 mins walk to Bangla walking street and shops. Great breakfast buffet. But air con in the room is not cold enough and the room & bathroom need update
Reviewed August 07, 2016

Lisa from Australia
Group
Superior Paradise Wing
Stayed 3 nights in July 2016
Great stay then I met the mansger
This hotel is in a great location. Very close the main shopping centre and 7 Eleven stores. The high rise section has not got great sea views. It has a veiw over a dirty river way and peoples backyards. The hotel is not wheelchair friendly or good for elderly people as there are many very steep ramps or alternatively heaps of stairs. The pool is great and the pool staff were great. Just make sure you check your room when you arrive and make note of what is there and what isnt. They are very quick charge you for items that simply werent there when you arrived. The manager that I delt with on leaving said my mother and I stole the adapter in the room. We actually brought our own from home. It was only when I said that I was coming back next week for another week and asked for a refund gor being accused of stealing. He said "no no no all is ok we not worry about it". He made me feel like a criminal over a $2 adapter. I really didnt want to go back the next week but I had already paid. Otherwise I wouldn't have.
Reviewed August 07, 2016


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