Very good 7.7
Based on 4306 reviews

Recent customer comments

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Very good



based on 4306 reviews
  • Cleanliness 7.6
  • Facilities 7.5
  • Location 8.4
  • Room comfort and quality 7.6
  • Service 7.6
  • Value for money 7.7
  • Food and dining 7.3
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Nigel from United Kingdom
Couples
Superior Paradise Wing
Stayed 3 nights in July 2014
Renovation going on.
Location.
It was very noisy with the renovation. Room was not very clean. Disappointed the bar closed early during the World Cup games.
Reviewed August 09, 2014

JACKY from Indonesia
Families with young children
Superior Paradise Wing
Stayed 1 night in July 2014
Comfort enough
location, clean, cool
we got high floor (18th), really comfort, so clean, toilet so comfort for bathing, a/c cool, bed is good, really recommended hotel for family. location is near to jungceylon mall, easy to find meals. you need take an hour for trip from airport - hotel.
Reviewed August 04, 2014

joe from Malaysia
Families with young children
Superior Pool View
Stayed 3 nights in July 2014
best gateway
rooms ,.view and location
great
Reviewed July 31, 2014

Vincent from Belgium
Couples
Superior Paradise Wing
Stayed 5 nights in July 2014
Very good hotel
Very good hotel. Great value for money. Good breakfast and restaurants. Nice swimming pool. Close to all major attractions and going out area and shopping centres.
Very good
Reviewed July 20, 2014

Kathryn from Australia
Families with older children
Superior Pool View
Stayed 6 nights in July 2014
Hotel was adequate once we moved rooms
Happy hour on the 24th floor with stunning view, location, cleanliness
I would not recommend this hotel purely because the first room we had was classed as a "superior" room, however it was situated directly opposite a street full of gay bars that had extremely loud music, yelling and whistling until 3am. Yes, they moved us the next day when we complained about the noise, but that only freed up the room for the next poor "bunny" to arrive and have a sleepless night.
Reviewed July 20, 2014

Szandra from Australia
Families with older children
Deluxe Wing Pool
Stayed 4 nights in July 2014
It was a nice affordable hotel, great breakfast.
The pool, breakfast, gym.
Didn't use the spa but looked very nice, clean and affordable..
Reviewed July 19, 2014

Mohandas from Singapore
Couples
Superior Pool View
Stayed 4 nights in July 2014
I had memorable experience, will miss it!!
Breakfast buffet, Size of rooms, Location
It was a wonderful stay, enjoyed every moment. However, theres a few unpleasant issues. The hotel was always full of mosquitoes and the air conditioning in the room didnt seem to be working.. hope the management will do something about it.
Reviewed July 18, 2014

Hieng from Malaysia
Families with older children
Superior Pool View
Stayed 4 nights in June 2014
Noisy location, loud music every night
swiming pool, big room, nice bathroom
Bad location, in front of pub street. Loud music every night until 2am. Food is bad and limited choices.
Reviewed July 15, 2014

Hieng from Malaysia
Families with young children
Superior Pool View
Stayed 3 nights in June 2014
Near pubs, noisy music till 2am
big room, nice swimming pool, nice bathroom
The hotel is located right in front of busy pub street. Our room is facing the pubs, and the pubs turn on loud music every night until 2am. The hotel claimed their dinner buffet is #1 in Phuket, but we tried and the food is bad taste, and no worth the money.
Reviewed July 15, 2014

Lee from Malaysia
Groups
Superior Paradise Wing
Stayed 2 nights in July 2014
centrally located in Phuket city
near to shopping centre, easy access to food and dining and lots of spa nearby
Hotel are centrally located and breakfast was provided. easy access to shopping mall and nigh entertainment outlets with lots of conveninent shops nearby. easy to public transport. wifi need to pay in room and free while in lobby.
Reviewed July 15, 2014


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