Very good 7.7
Based on 4307 reviews

Verified traveler reviews

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Very good



based on 4307 reviews
  • Cleanliness 7.6
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.3
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joshua from Australia
Group
Superior Pool View
Stayed 4 nights in June 2016
Paradise hotel
The staff were great always helpful,nothing was a problem.pool was great.
Reviewed June 20, 2016

Joy from Singapore
Family with young children
Superior Paradise Wing
Stayed 3 nights in June 2016
Bad service and staff
They are very calculative over money and too greedy
Reviewed June 20, 2016

Stefan from Germany
Couple
Superior Paradise Wing
Stayed 2 nights in June 2016
had a great time there
its a great hotel, breakfast very nice welcome drink and so on. very nice all in all strict policies, 200 THB for every hour late check out
Reviewed June 18, 2016

Charlton from Singapore
Group
Superior Paradise Wing
Stayed 3 nights in June 2016
First time to Phuket
The hotel has a good location. Room was nice. However the stuffs at the lobby counter www not all friendly.
Reviewed June 17, 2016

Adriaan from South Africa
Couple
Superior Pool View
Stayed 2 nights in June 2016
.
.
Reviewed June 16, 2016

Poh from Malaysia
Group
Superior Paradise Wing
Stayed 3 nights in June 2016
Staff attitude is bad
The attitude of the cleaner is very bad, we already complain to the staff about the room floor is very dirty and ask them to clean it. We have waiting the cleaner for so long but they din't come so we make a second complain then they just do action. Their attitude is rough and not friendly.
Reviewed June 15, 2016

wee from Singapore
Group
Superior Paradise Wing
Stayed 1 night in June 2016
Value for money
Old hotel but feel good and value for money . Except for the pubs along the walkway, it's worth staying
Reviewed June 14, 2016

Li from Singapore
Group
Superior Paradise Wing
Stayed 2 nights in June 2016
Service
Service is good and have patient.
Reviewed June 13, 2016

Li from Singapore
Group
Superior Paradise Wing
Stayed 2 nights in June 2016
Service staff
Service staff were good and have patient.
Reviewed June 13, 2016

Mooi from Singapore
Family with young children
Deluxe Wing Pool
Stayed 3 nights in June 2016
Kids and Elderly
Like your kids pool, you even ready umbrella for your guest, this is very nice. However, your hotel, restaurants, ways to room have too many stair, not ideal for elderly.Is good to upgrade room - Deluxe Pool View, the design of bed is good, but marble, table, cabinet should be makeover. 25th floor Chinese Restaurant, while we dine there, food was cold, carpet was smelly, furniture are outdated, it certainly can be better coz you have good selling point-the bird eye view, a little makeover will change first impression also overall satisfaction.
Reviewed June 13, 2016


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