Excellent 8.6
Based on 405 reviews

Recent customer comments

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based on 405 reviews
  • Cleanliness 8.7
  • Facilities 9.4
  • Location 9.0
  • Room comfort and quality 8.7
  • Service 8.8
  • Value for money 8.2
  • Food and dining 8.2
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Angelo from Italy
Solo traveler
Hillside Cottage
Stayed 3 nights in February 2015
Very good
-location / food / cottage
Overall a good experience. Just the independent sellers of food and drinks on the beach are tricky. They have tired to charge me for burger of the hotel at double price on the menu!! The hotel claims that they are not part of the hotel staff but somehow they let them buy and resell food from the hotel to the guests adding extra crazy markup? It was really weird.. I had an early departure in the morning and the staff was supposed to provide a breakfast to consume on the go but this did not happen.. For the rest the experience at the Surin was still quite good.
Reviewed February 27, 2015

Keith from United Kingdom
Family with older children
Stayed 10 nights in February 2015
CNY 2015 at The Surin
The Staff
Reviewed February 25, 2015

michael from Denmark
Hillside Cottage
Stayed 7 nights in February 2015
One of the best beaches anywhere !
The beach, the beach and the beach !
The hotel needs to improve it's kitchen - Food is average and over-riced ! The rooms are practical and well appointed. If you don't like climbing stairs, don't stay here. But the beach is absolutely fabulous, one of the most gorgeous spots you'll find anywhere in the world !
Reviewed February 22, 2015

Christopher from United Kingdom
Hillside Cottage
Stayed 3 nights in February 2015
Reviewed February 08, 2015

liam from New Zealand
Hillside Cottage
Stayed 2 nights in January 2015
Simply Excellent hotel
private beacyh , quality of villas , service
excellent hotel , we stayed in the middle of our holiday for rest and relaxation - private beach and great presentation of the villas made our stay very memorable excellent service
Reviewed February 06, 2015

Richard from United Kingdom
Hillside Cottage
Stayed 2 nights in November 2014
Beach beach beach
Beach, service and location
Very good holiday. At little bit over price but services is living up to the price and beautiful beach
Reviewed January 11, 2015

Michael from Singapore
Hillside Cottage
Stayed 3 nights in December 2014
Relaxing and pleasant
Access to private beach, quiet surrounding, cleanliness
Had a relaxing time at the resort. Enjoyed the quiet surrounding. Appreciate that there were sufficient beach chairs to accommodate the number of guests. Particularly enjoyed the quiet spot further away from the resort pool. The breads were good! Staff were overall friendly and responsive however there can be greater consistency in their level of attentiveness and service towards all guests during breakfast. Appreciate initiative taken by staff to send us to the tennis court using the bugee, also attention paid to details with the towels and cold drinks. Once again greater consistency would be welcome. We weren't offered any of those during our first day of play. Room were well kept and replenished daily.
Reviewed December 18, 2014

Sacha from Switzerland
Family with older children
Hillside Cottage
Stayed 1 night in November 2014
Best beach
Beach, location, peaceful
Great stay.
Reviewed November 24, 2014

Hyunbin from South Korea
Solo traveler
Hillside Cottage
Stayed 2 nights in September 2014
Best EVER!!!!
food. pool. beach. room
stayed 2 nights here. pool, view, food, room. everything was soo great. you thinking about phuket? the only answer is The Surin Phuket. whatelse?
Reviewed November 13, 2014

Egil from Norway
Family with young children
Superior Cottage with Garden View
Stayed 3 nights in October 2014
Very Nice!
Location, Service, Fasilities
Reviewed October 29, 2014


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