Excellent 8.2
Based on 421 reviews

Recent customer comments

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Excellent



based on 421 reviews
  • Cleanliness 8.6
  • Facilities 8.8
  • Location 7.3
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 8.0
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Alvin from Malaysia
Couple
Stayed 1 night in April 2016
Fantastic & Awesome
Awesome resort style hotel. Fantastic customer service.
Reviewed April 18, 2016

Alvin from Malaysia
Couple
Stayed 1 night in April 2016
Awesome Fantastic
Courteous Friendly Staff, Awesome Fantastic Resort style Hotel
Reviewed April 12, 2016

ITTIPOL from Thailand
Couple
Deluxe Sea View
Stayed 3 nights in March 2016
Good view room and private place
The location is good for private trip, But quite far from city. The location is on the hill you need to call golf cart to pick you up when you want to go out to lobby,pool...
Reviewed March 29, 2016

Jennifer from United States
Solo traveler
Deluxe Sea View
Stayed 2 nights in March 2016
Disappointing
Pool, view, pool
I was looking forward to celebrating my birthday here. Unfortunately, this place really falls short. Triple the price of beverages of any place in Thailand, food overpriced and average tasting. TERRIBLE service by the wait staff. Broken tv in my room, tattered area rug, stains on the shades, broken patio furniture on the roof above my unit with MUSHROOMS growing out of the Astro turf and bird poop!
Reviewed March 24, 2016

Kenneth from New Zealand
Couple
Stayed 6 nights in March 2016
Siray seclusion
Staff / prego pool / food
Thoroughly relaxing.
Reviewed March 20, 2016

mohammed from United Arab Emirates
Family with young children
Stayed 3 nights in March 2016
Location
The problem the wifi very expensive
Reviewed March 14, 2016

Trachoo from Thailand
Business traveler
Superior Pool Access
Stayed 1 night in March 2016
Nice hotel, nice view, good food, clean, caring st
Will come back
Reviewed March 12, 2016

sarah from United States
Couple
Sala Pool Villa
Stayed 1 night in February 2016
Everything is good except beach. If you are more
The resort was beautiful. I stayed at pool villa, it was exceptional.
Reviewed February 25, 2016

Jie from China
Family with young children
Deluxe Room with Sea View
Stayed 3 nights in February 2016
Best experience ever!
best experience ever!. It wasn't te best decor-ed hotel or with clearest beach. but it has amazing staff - I dropped my cellphone in the sea water the first day at arrival. Despite all my efforts to recover it, it sunk in the muddy water and cannot be found. A holiday in a foreigner place without cell phone is a nightmare! The hotel staff comforted me. provided expert advise and went on hours of searching with me. They didn't give up even after I left the hotel. Although my phone is still somewhere in the Phuket water, I can't appreciate enough by what they did for me. Will certainly go back and visit them again.
Reviewed February 09, 2016

Marc from Canada
Couple
Stayed 5 nights in January 2016
Paradise
The room was beautiful, the view was beautiful, staff was incredible. Food was expensive
Reviewed February 06, 2016


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