Very good 7.3
Based on 256 reviews

Recent customer comments

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Very good



based on 256 reviews
  • Cleanliness 7.2
  • Facilities 6.6
  • Location 8.8
  • Room comfort and quality 7.2
  • Service 7.0
  • Value for money 7.5
  • Food and dining 6.2
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zakir from Malaysia
Couple
Standard Room
Stayed 2 nights in January 2015
good for location
location.price.staff
Near the beach..nice outside pool
Reviewed August 29, 2015

Petar from Netherlands
Couple
Luxury Room
Stayed 6 nights in August 2015
Bad staff at reception, helpful manager
location, location, location
Room was not very clean, rooms on Agoda look much better than in reality, the girl at the reception was very unfriendly, the manager was helpful.
Reviewed August 19, 2015

Rui from Portugal
Couple
Standard Room
Stayed 5 nights in February 2015
Misleading pics...
Location, beach bar, staff from the beach bar
The photos were misleading. It is still affordable... But you'll be left with a sense of having overpayed. Altogether, you can better prices on the town for renting scooters for instance... So you don't feel "protected" as a costumer during your stay
Reviewed February 23, 2015

zakir from Malaysia
Family with older children
Standard Room
Stayed 2 nights in January 2015
Good and nice staff
The resort is near the lamai beach.the outdoor pool good for children.walking distance to night market.
It was good... the resort has no lift so if for disable people ,pls ask for lower floor.
Reviewed February 03, 2015

Ekkamol from Germany
Solo traveler
Luxury Room
Stayed 7 nights in December 2014
Needs refurbishment
direct at the beach, pool, close to restaurants/ shops/ nightlife
I think its a family running hotel, not very professional. spacious but loveless or no internal design, hotel needs to be refurbished very urgent ....you can hear distance noise from the club "Fusion" until early in the morning (sunrise!)- sorry, cannot recommend this hotel! good was only the thai massage at the nice beach
Reviewed January 23, 2015

Josefine from Denmark
Group
Standard Room
Stayed 4 nights in January 2015
Nice hotel but absent-minded staff
free sunbeds, pool, room
We were three girls travelling together. Overall we were pleased with the hotel. The pool was really nice and its locality was perfect. However the hotel would be even better if they had a restaurant with breakfast. On the negative side, we found the staff very absent-minded and when very poor at english. The receptionist made us feel very inconvenient when we asked for more towels or wifi code. Also everytime we took a shower the floor in the hallway would be soaked because the shower curtain wasn't long enough.
Reviewed January 20, 2015

Remy from France
Business traveler
Luxury Room
Stayed 2 nights in December 2014
Feels a little abandoned
Location, view, large room
It's very well located and the rooms are big and well maintained however the Coconut Beach Resort feels like abandoned
Reviewed December 25, 2014

Brett from Australia
Solo traveler
Luxury Room
Stayed 7 nights in October 2014
quiet hotel in great location
Huge rooms, beachside location and view
Private beachside location, close to bars and restaurants. Great rooms, more like an apartment than a hotel. No room service or in room telephone.
Reviewed November 10, 2014

Patrick from Sweden
Family with young children
Standard Room
Stayed 9 nights in September 2014
Coconut Beach Resort
location
Good, but could be better for fsmilyd with infant
Reviewed September 24, 2014

Alexander from Canada
Couple
Standard Room
Stayed 2 nights in September 2014
Changes at the Coconut
Location, Large Rooms, Beach access
Stayed many times, always enjoyed the access to the Last stand of palm trees on the beach at Lamai. One disappointment this year is that it looks like the hotel has leased about a 1/4 of their beachfront to a bar. Loud music playing all day, serving drinks to the public for a free beach bed. The lonely planet said that Lamai was more laid back than Chewang, unfortunately that is changing and the 5 row deep beach beds are fast moving along the beach. Depends what you want in a holiday, hard to relax or hear the lapping of the waves on the beach now. I would imagine this change will not be popular with the Coconuts regulars. PS there is no dining room, so no breakfast included. Agoda has got that wrong.
Reviewed September 17, 2014


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