Recent customer comments

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Very good

based on 516 reviews
  • Cleanliness 7.9
  • Facilities 6.6
  • Location 8.9
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 8.2
  • Food and dining 5.8
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CAGLAR from Turkey
Standard Double Bed
Stayed 2 nights in January 2016
Bad reception
Everything in this place is great except the people work on front desk. So rude and not helpful. The attitude to everyone and us made us so sad. You can stay in this place but just keep in mind to remind to receptionist girls to be nice to guests
Reviewed May 03, 2016

ilan from Israel
Superior Double Bed
Stayed 3 nights in April 2016
No value for money
U need to add breakfast at any restaurant then for couple it would cost u 1800 THB U can find much better place include breakfast for 1500THB
Reviewed April 24, 2016

Aphinan from Thailand
Superior Twin Bed
Stayed one night in April 2016
Good service
Reviewed April 21, 2016

Elad from Israel
Solo traveler
Superior Double Bed
Stayed one night in March 2016
Good value for money
Prime location, big rooms, good value for money. There was a bad smell in the room but the house keeper took care of it right away.
Reviewed April 06, 2016

Shiau from Malaysia
Standard Double Bed
Stayed 4 nights in March 2016
Good stay for couple but no for friend travel in pair
Location is very strategic. Right in the middle of the Chaweng. You can get taxi easily. Also, through walking distance you can find food & bars. Its noisy at night but you still can have a good sleep if you are tired. Whereas in the morning, around 730 onwards you can hear flying plane sound because the plane actually fly right above that area. The toilet is almost transparent, thus if you are traveling with friends it will not be so convenient. No toothbrush and hair dryer is provided. In addition, when we request for 2 extra pillow we only get 1 =( Overall is a good budgetary stay.
Reviewed April 05, 2016

Najihah from Malaysia
Standard Double Bed
Stayed 2 nights in March 2016
great location, comfortable, ample parking
it is located at the heart of chaweng street
Reviewed March 28, 2016

Nur from Malaysia
Family with young children
Standard Double Bed
Stayed 4 nights in January 2016
No kettle
No kettle. Male reception quite rude when i requested to refill hot water!
Reviewed February 08, 2016

Azlan from Malaysia
Solo traveler
Standard Twin Bed
Stayed one night in December 2015
Excellent location....but shower room could be....
excellent location, clean and comfortable
it's located at the main street of Chaweng. Abt 200-300m (walking) away from the Central Festival Mall. The streets can b quite congested. Everything frm food, cafes, bars n spas are all in walking distance. Rooms arent really spacious but are clean n comfortable. The toilet/shower room is enclosed by glass panels (inc the door) which arent really the tempered ones..thus ppl frm outside the toilets could potentially still see u doin your thing. So heads up for those of u who may feel uncomfortable knowing tht u can be seen from the bedroom area. They are restaurants just nxt to the hotel whr u can hv breakfast n coffee. Staff were friendly and there is the pool at the backyard. Overall good for a few days stay.
Reviewed December 30, 2015

donnie from Ireland
Solo traveler
Standard Twin Bed
Stayed 7 nights in December 2015
right in the thick of it
location, comfort, clean
Excellent stay for a party minded person, don't expect to sleep before 4.30 am as music from venues close by won't allow that happen.shower is good, TV channel choice not good, clean towels and water provided each day even if your in bed sleeping of the night before. It really is an excellent location.
Reviewed December 23, 2015

yoyo from Malaysia
Standard Double Bed
Stayed 2 nights in December 2015
complain of staff attitude & customer service.
Not good. Customer service and staff there not good. Not moral, not take good care of customer. Money lost after doing house keeping. Not responsible.
Reviewed December 21, 2015


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