Excellent 8.5
Based on 711 reviews

Recent customer comments

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based on 711 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for money 8.0
  • Food/Dining 8.1
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Emilie from United Kingdom
Solo travelers
Stayed 3 nights in May 2013
Amazing resort
Luxury, off the beaten track, wind down
This hotel is wonderful, the deluxe suite overlooked the pool and was massive, with two rooms and a stunning bathroom. Breakfast was great, the pool was beautiful. If the hotel was really busy you might feel it by the pool as the area is not huge but they are making more outside space apparently. You need to get a taxi or the free shuttle to get to chaweng and bophut and they are about 10 pounds, which is fine but if you do it everyday you might feel the cost! Chaweng is fun but not massively peaceful or picturesque so head to mae nam for isolation..
Reviewed June 01, 2013

Boon from Singapore
Stayed 3 nights in May 2013
Great Location, Friendly Staff
Just outside the hotel you have shops and restaurants to explore around, very convinient! Beach is just at the hotel "doorstep". Staffs are friendly and attentive.
Reviewed May 30, 2013

Sye from Malaysia
Stayed 7 nights in May 2013
Wonderful week in Paradise
Location, friendliness and competence of staff, quality/size of room
First, we were there in May. May is pre-season. For us this was just perfect: While still life in town, no overcrowded restaurants anywhere, quiet beaches. A quite, romantic paradise. Secondly, location for us was perfect: While directly on the beach (white, powdery, clean sand), you walk out of the hotel on the other side and you are in town. Everything on foot. Everything from luxury dining to local Thai restaurants, shopping, entertainment, etc. etc. Regarding beach: Do not expect dramatic sound of waves or real swimming: Water is quiet and shallow all the way due to a rock barrier a few hundred meters out protecting against sand erosion. Thirdly, we had a garden view junior suite, ground floor. Beautiful, spacious, clean. On your little balcony, you sit in the jungle. The whole hotel is one jungle garden, from the vast open entry lobby all the way to the beach.
Reviewed May 29, 2013

Ningning from China
Business travelers
Grand Deluxe Garden View
Stayed 2 nights in May 2013
Best Hotel Ever!
awesome view, very clean, peaceful
Reviewed May 29, 2013

Dylan from United States
Stayed 4 nights in May 2013
Very nice hotel. Not a great beach area.
Design of room. Size of room, pools and garden surroundings.
Overall, the hotel room is the best reason to stay here. Chaweng is just a little too hectic of an area for vacationing. Too much "haggle style" shopping just in front of the resort and most of the restaurants have "barkers" outside trying to get you to come in. The beach out front of the resort is too shallow for swimming and there are too many vendors out there to be a comfortable spot for spending much down time. I would recommend the Maung Samui Choeng Mon location over this one. You can get a free shuttle transfer between the hotels, which is nice.
Reviewed May 28, 2013

Jitendra from Australia
Stayed 2 nights in May 2013
very comfortable rooms with friendly staff
on the beach, facing the main shopping and nightlife street. easy access to airport and activities.
Reviewed May 27, 2013

Khaled from
Grand Suite pool view
Stayed 3 nights in May 2013
Great Experience , nice Facilities
Beach access, nice pool area
Reviewed May 21, 2013

Norshahidah from Singapore
Stayed 4 nights in March 2013
Private Escape
Breakfast & Dinner by the Beach, Spacious Room, Amazing Location
Located in busy Chaweng district but once at the reception, tranquility surrounds visitors. Definitely pleasing to have breakfast with the gorgeous ocean views. Will return to stay here again!
Reviewed May 20, 2013

Mei from Singapore
Solo travelers
Grand Deluxe Garden View
Stayed 4 nights in May 2013
Great access to the beach.
Beach, Big room, great location to shops and bars
Reviewed May 16, 2013

Pranee from Thailand
Grand Deluxe Garden View
Stayed 2 nights in April 2013
Near beach big room every nice room
Good room good food close beach
Every big room and every big spa close to the beach very good food close to shopping
Reviewed May 08, 2013


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