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Very good



based on 597 reviews
  • Cleanliness 7.1
  • Facilities 7.2
  • Location 7.2
  • Room comfort and quality 7.2
  • Service 7.1
  • Value for money 7.0
  • Food and dining 7.2
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Kam from Singapore
Business traveler
Deluxe City Wing
Stayed one night in August 2015
Short and Simple
Services, Location, Staffs
I am pleased to say that this return stay to Hanoi Hotel after 2 years has not let me down. Services and staff performance has improved tremendously. Very customer oriented staffs that will go all out to serve and help. The only thing that remained unchanged, unfortunately, is the ageing old rooms that have been there for almost 20 plus years. I think with all the revenues and profits of the hotel company, it is time to overhaul the old rooms. if not, there are many options available such as Lotte Hotel, which I have stayed there since its opening in September last year that boasts rooms that are more modern and high floors similar to 5 stars hotel.
Reviewed August 31, 2015

YUKO from Japan
Business traveler
Deluxe City Wing
Stayed 4 nights in August 2015
Good with tennis court
Tennis court, breakfast, and room size
Reviewed August 23, 2015

Jee from Malaysia
Business traveler
Deluxe City Wing
Stayed 2 nights in August 2015
Nice hotel with full entertainment
You will never get bored
Overall stay was pleasant. nice location with good food available.
Reviewed August 06, 2015

Amit from India
Business traveler
Deluxe City Wing
Stayed one night in July 2015
Won't be staying again.
Really nothing.
Reviewed July 09, 2015

Tom from Singapore
Business traveler
Deluxe City Wing
Stayed 3 nights in June 2015
nice and good hotel
amenities, good services, clean
Comfortable, nice and pleasant.
Reviewed June 26, 2015

Khai from Malaysia
Business traveler
Deluxe Lake Wing
Stayed 2 nights in August 2014
Good location
nice view , room is big , easy access to city
great
Reviewed June 06, 2015

Alomlack from Laos
Family with young children
Deluxe City Wing
Stayed 3 nights in May 2015
Good
Casino, loaction
Reviewed May 25, 2015

MUSTAFA from Turkey
Business traveler
Deluxe Lake Wing
Stayed 3 nights in May 2015
Choose for location
Location to the cafes and restaurants, lively surrounding, high rise hotel with nice view
Pleasant as it was convenient to be in this location
Reviewed May 17, 2015

lee from Malaysia
Business traveler
Deluxe City Wing
Stayed 3 nights in August 2014
Great Stay, Great Hotel
KTV
Reviewed May 09, 2015

lee from Malaysia
Business traveler
Deluxe City Wing
Stayed 3 nights in August 2014
Great Stay, Great Hotel
KTV
Reviewed May 09, 2015


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