Excellent 8.5
Based on 404 reviews

Recent customer comments

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Excellent



based on 404 reviews
  • Cleanliness 8.9
  • Facilities 8.1
  • Location 8.6
  • Room comfort and quality 8.5
  • Service 8.6
  • Value for money 8.1
  • Food and dining 8.0
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Yogaanandh from Malaysia
Business traveler
Deluxe
Stayed 2 nights in June 2016
Silk Path - awesome!
The staffs are great and very helpful. It is definitely located in the heart of the action in Hanoi! Awesome place.
Reviewed July 09, 2016

JUNGSOO from South Korea
Solo traveler
Deluxe
Stayed 5 nights in June 2016
Excellent hotel with good hospitality
This hotel is excellent for the price charged. It is located near the center of the old city in Hanoi and its facilities are new and clean. The No.1 merit is the hospitality of the staff; They are so generous and well trained that they quickly understand what the hotel guests want and meet their requirements.
Reviewed June 23, 2016

Boon from Malaysia
Business traveler
Premium Deluxe Double or Twin Room
Stayed 2 nights in June 2016
Comfortable hotel in the middle of Hanoi
The service was excellent except that maybe the bed is a little bit too soft for our back.
Reviewed June 17, 2016

Ammar from Australia
Business traveler
Premium Deluxe Double or Twin Room
Stayed 1 night in April 2016
Good Location
Clean Hotel
Reviewed May 30, 2016

Hung from Vietnam
Business traveler
Deluxe
Stayed 1 night in May 2016
clean
great hotel
Reviewed May 25, 2016

Mohd from Malaysia
Solo traveler
Executive
Stayed 1 night in May 2016
Good location, Free WiFi and Friendly Staff
Nice hotel and friendly staff. Perhaps in the future, they will have an option on breakfast for Muslim. A meal box delivery option from nearest Muslim restaurant is also much appreciated.
Reviewed May 22, 2016

Matthew from Thailand
Business traveler
Executive
Stayed 7 nights in May 2016
Best hotel that I have ever stayed in Hanoi.
Looking forward to returning again soon. A+
Reviewed May 17, 2016

Darrel from United Kingdom
Couple
Premium Deluxe
Stayed 2 nights in May 2016
Little disappointed
Had to move rooms three times for a two night stay. My really issue is there is a double standard. I am a foreigner but my wife is Vietnamese. They treated foreigners very well. But look down on Vietnamese. I think all guests no matter race or origin should be treated with equal respect.
Reviewed May 08, 2016

Alison from United Kingdom
Family with teens
Deluxe
Stayed 1 night in April 2016
A modern hotel
This is a nice modern hotel in a good location.
Reviewed April 15, 2016

Rachen from Thailand
Business traveler
Deluxe
Stayed 2 nights in April 2016
Good location , price
location , tourist attraction
Reviewed April 08, 2016


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