Recent customer comments

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based on 80 reviews
  • Cleanliness 8.6
  • Facilities 7.1
  • Location 7.7
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for money 8.2
  • Food/Dining 7.3
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Kian from Malaysia
Business traveler
Stayed 3 nights in July 2015
New Hotel, clean and nice
Location, clean, friendly staff
Everything is good except the internet is vey slow and unstable.
Reviewed July 18, 2015

jing from China
Stayed one night in June 2015
nice statff
nice.All starff were friendy.
Reviewed July 15, 2015

Jessica from Australia
Deluxe City View
Stayed 2 nights in May 2015
Misled upon booking
spacious room, location and foot massage
We arrived late at night and check in was quick and easy. The next morning we asked where the pool and gym was only to be told there wasn't one. We were extremely upset as there were other hotels in the area for similar price that offered pool and gym. The manager wasn't there at the time so we went to breakfast then came and saw him. We showed him the site that advertised a pool and gym. He was very apologetic and offered a free room upgrade. As we were checking out the following day we felt this would be more unconvenience to have to pack up and move. We counter offered with a complimentary foot massage which is in fact almost a full body massage. We could see the manager was genuinely upset by what had happened and wanted to help rectify. We did appreciate this however were still upset at the fact that we did not have access to a pool or gym. Pros Spacious standard rooms Good buffet breakfast Nice staff Good location Great foot massage Cons No pool or gym
Reviewed May 27, 2015

Hsu from Taiwan
Business traveler
Deluxe City View
Stayed 6 nights in April 2015
Reviewed May 07, 2015

Poh from Singapore
Business traveler
Deluxe City View
Stayed 4 nights in March 2015
Well kept place
Clean and neat, affordable and friendly staff
The hotel name was change from Vista to Nesta, but the staff remains the same and its was nice that the hotel could recognize me when I check in...a feel of home away from home.
Reviewed April 13, 2015

Brendon from Singapore
Executive City View
Stayed 6 nights in March 2015
Awesome room and good service.
Good service from front desk staff, location and cleanliness
Everything was great except for the parking bay where I had bad experience when parking my rented motorbike. The attending staff was not helpful and even told me off that the parking bay was for the hotel staff instead. Otherwise, it was pretty awesome.
Reviewed March 28, 2015

Stacy from Taiwan
Business traveler
Stayed one night in February 2015
Clean and Helpful
The food is decent. The room is clean and warm. The doorman is really helpful.
Reviewed February 10, 2015

Poh from Singapore
Business traveler
Deluxe City View
Stayed 2 nights in September 2014
Nice clean rooms
Clean room, Fast internet and frinedly staff
The room is nice, neat and clean. The staff were very professional in their work.
Reviewed October 27, 2014

tan from Singapore
Solo traveler
Deluxe City View
Stayed one night in October 2014
quiet place
clean room,quiet location n near railway station.
Reviewed October 14, 2014

Passakorn from Thailand
Business traveler
Deluxe City View
Stayed 3 nights in September 2014
Pleasant service, great location and cleanliness
Overall satified. Locations is the most important factor I chose to stay at Vista Hanoi Hotel.
Reviewed October 02, 2014


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