Recent customer comments

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Excellent



based on 867 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.6
  • Room comfort and quality 8.3
  • Service 8.5
  • Value for money 8.1
  • Food and dining 7.7
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Gyoo from South Korea
Solo travelers
Grand Executive Room
Stayed one night in August 2016
clean room and kind staff
Clean room Kind staff Good swimming pool Good breakfast but too many people in the morning
Reviewed August 08, 2016
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kim from South Korea
Couples
Grand Deluxe Pool Access Room
Stayed one night in August 2016
very good!'
very good to travel vietnam!!
Reviewed August 05, 2016
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James from United States
Solo travelers
Premier Deluxe Pool Access
Stayed 5 nights in July 2016
Great location
I always book the S15 when in Bangkok. It's centrally located in the sukhumvit corridor when short walks to the two subway systems (BTS and MRT) and the Terminal 21 shopping center. There are plentry of restaurants, bars and entertainment centers nearby.
Reviewed August 03, 2016
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timothy from United States
Solo travelers
Premier Deluxe Pool Access
Stayed one night in August 2016
Very nice and new
I was in the new side and couldn't find anything wrong!a/c works great, room and bath were very bright which was nice as some of the hotels lack even reading light and the bathrooms are basically dim. Great breakfast......id go back again anytime!
Reviewed August 03, 2016
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Tan from Singapore
Business travelers
Premier Deluxe Pool Access
Stayed 2 nights in July 2016
Good location and facilities good
Able to share some of the facilities with their newly open hotel few units away. However, the shower area needs to improve.
Reviewed August 03, 2016
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law from Malaysia
Couples
Stayed 3 nights in July 2016
Ok
Can be better
Reviewed August 02, 2016
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Ernest from Singapore
Solo travelers
Deluxe No Window
Stayed 3 nights in July 2016
Good value , rowdy clientele
Good value for its location and generally well kept room that comes with breakfast. But the clientele is rowdy with little respect for privacy and noise. They slam the door and make loud noise late into the night without any consideration for other hotel guests. The sound proofing in the hotel is very bad and I have a hard time getting any sleep during my stay. Breakfast was good with a wide selection but it is packed and disorder in the morning because there are 3 adjoining hotels that share the same restaurant for breakfast. I can see that the staff is trying very hard to manage the situation but to no avail. This will not be my choice hotel given that there are so many similar hotels in the same neighborhood
Reviewed July 30, 2016
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Ana from United States
Couples
Stayed 3 nights in July 2016
Locations, cleanliness, and English speaking staffs GOOD!
The breakfast and location was good. Didn't get to use the sauna or spa because the hours was inconvenient for us: the spa, pool and sauna hrs. available was from 9am-11pm. The room was clean and all the staff's English was pretty good, which was very helpful when you're in Ho Chi Minh City.
Reviewed July 28, 2016
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Candice from Malaysia
Couples
Stayed 2 nights in July 2016
Enjoyed my stay
Will be returning again.
Reviewed July 28, 2016
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Boris from France
Solo travelers
Premier City View Queen/King
Stayed one night in July 2016
Nice facilities
Rooftop with pool, massage, bar
Reviewed July 26, 2016
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