2015
Excellent 8.8
Based on 1333 reviews

Recent customer comments

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Excellent



based on 1333 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.1
  • Food/Dining 8.3
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Cicero from Philippines
Solo travelers
Deluxe
Stayed 3 nights in July 2016
worth
nice pool, spa and gym
Reviewed August 18, 2016
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Anthony from United Kingdom
Couples
Deluxe
Stayed 4 nights in August 2016
To big
Treated like a number and patronised by staff that do not understand the concept of service or the importance of true customer relations. Five star facilities let down 2 star staff
Reviewed August 15, 2016
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Ryan from Australia
Families with young children
Signature Premium Deluxe
Stayed 8 nights in August 2016
.
.
Reviewed August 15, 2016
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Bardia from Canada
Business travelers
Deluxe
Stayed 2 nights in August 2016
Garbage Hotel
Old rooms, annoying staff, not 5 star at all! There are much better hotels in HCM They have their fame and that's it!! They don't know much about customer service
Reviewed August 14, 2016
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Cuong from United States
Business travelers
Deluxe
Stayed 2 nights in August 2016
Should stay at Sheraton hotel staffs is more genuine friendly. Plays loud music throughout.
Don't stay here especially on 7th and 8th floors. The bands played loud music that it will vibrate all the way your room. Staff is very shady and not genuine friendly they only want your money. Stay for 2 nights and change hotel to Sheraton, cost a little bit more but staff members are so genuine friendly, it was a mistake staying at caravelle.
Reviewed August 14, 2016
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craig from Australia
Business travelers
Deluxe
Stayed 10 nights in July 2016
CEO
Cant beat this hotel
Reviewed August 10, 2016
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MAYUMI from Japan
Solo travelers
Deluxe
Stayed 2 nights in August 2016
Nice bar and pool, spa
I didn't use restaurants so no comment on it. Pool and Spa was very good, and rooftop bar's happy hour was a great time. Room is clean and cozy city view can look down opera house and see the cathedral. Overall it was a good deal.
Reviewed August 09, 2016
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Anna from Australia
Solo travelers
Deluxe
Stayed one night in August 2016
Caravelle saigon.
Excellent in every way.
Reviewed August 08, 2016
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Jenny from Australia
Couples
Deluxe
Stayed 2 nights in July 2016
Stay
location, staff and facilities where fantastic
Reviewed August 02, 2016
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Greg from Australia
Couples
Deluxe
Stayed one night in July 2016
1st timer
Great location and good value for money in comparison to other hotels with similar facilities
Reviewed July 31, 2016
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