2015
Excellent 8.5
Based on 1385 reviews

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Excellent



based on 1385 reviews
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for money 8.2
  • Food/Dining 8.4
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mohamed from Singapore
Family with young children
Deluxe River View Double
Stayed 2 nights in December 2014
lotte's lottery
view, comfort and space
Spacious room with good sea view and conveniently located near city. Friendly and professional staff here as well compared to other hotels in saigon. Good job lotte
Reviewed December 25, 2014
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evlin from Indonesia
Family with young children
Deluxe River View Double
Stayed 3 nights in December 2014
friendly hotel
Nice decoration , friendly n helpfull staff
The hotel is nice... But the breakfast is a bit boring , need some improvement
Reviewed December 22, 2014
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Lynn from Singapore
Couple
Deluxe City View Double
Stayed 2 nights in December 2014
great stay
toilet equipped w toiletries | well maintained room | well spread of breakfast
Generally, the stay was awesome. Was welcome by a lovely roses setup in room n complimentary strawberries choc dessert for our anniversary. Many thanks. Restaurant staff are friendly & attentive to our needs.. gd customer ervice. Frontdesk staff are friendly & polite thou their knowledge on tourists attractions and shopping malls could be further improved. Not sure if its language barrier both myself (Singaporean & German bfrn) weren't able to understand at all. Complimentary bananas near lift is a great idea!! Good gym facilities too. Overall, we are very happy staying in this 5☆ hotel. Definitely a good ideal choice. Thank you for making our stay a memorable one esp for 1st timer couple to Vietnam. ☆
Reviewed December 16, 2014
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Allan from United Kingdom
Solo traveler
Executive Double City View
Stayed 6 nights in December 2014
Haven of comfort
The architecture; the service; the comfort
First rate: indeed on a par with other five-star hotels I've sampled in the last year, such as the Shangri-La Krungthep in Bangkok; the Shangri-La in Boracay, the Philippines; and the Mandarin Oriental in Jakarta.
Reviewed December 15, 2014
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Wei from Singapore
Family with older children
Deluxe River View Double
Stayed 2 nights in December 2012
Family retreat
Chinese restaurant Crystal Jade
Friendly and courteous service
Reviewed December 07, 2014
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MOON from South Korea
Business traveler
Deluxe City View Double
Stayed 3 nights in October 2014
good
room dinning view
Reviewed November 25, 2014
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HANH from United States
Business traveler
Deluxe City View Double
Stayed 2 nights in November 2014
Great
Nice, clean, hospitality
Great
Reviewed November 24, 2014
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Zdenek from Australia
Couple
Executive River View
Stayed 2 nights in November 2014
Great hotel
Staff, Location and Gym
We were fortunate to stay in the executive floor with use of the executive benefits such as complimentary bar, afternoon tea and private check in. A little extra cost for many benefits. Andy who runs the area was amazing and helped with all our plans and coordination. The hotels was of a really good standard and no complaints. Look forward to returning.
Reviewed November 21, 2014
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용범 from South Korea
Couple
Deluxe City View Double
Stayed 2 nights in November 2014
Lotte Legend
River side, Near market and shops
Room was upgraded to smoking room and I am not smoking.
Reviewed November 20, 2014
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boyoung from South Korea
Family with young children
Deluxe City View Double
Stayed one night in August 2014
Good stay for weekend
Nice location, breakfast, pool
Good
Reviewed November 20, 2014
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