Recent customer comments

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Very good



based on 478 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 7.9
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 7.6
  • Food and dining 7.6
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Mohamad from United States
Couples
Superior Room
Stayed 3 nights in May 2016
Excellent
Fantastic service and very prompt with all requests. Room was comfortable. Very friendly staff with good knowledge of English. Room rates are too high in comparison to other hotels. Buffet too expensive for what they offered.
Reviewed June 02, 2016
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Pyi from Myanmar
Business travelers
Orchid Club Deluxe
Stayed 4 nights in May 2016
Need to upgrade some service
Staff are not skillful to welcome and register at registration desk.
Reviewed May 28, 2016
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Phattarawin from Thailand
Business travelers
Deluxe Room
Stayed 2 nights in May 2016
Nice hotel
Always love and like to stay over here
Reviewed May 18, 2016
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Nguyen from Canada
Families with young children
Superior Breakfast Package
Stayed one night in July 2015
Good location for airport stopover!
love the location and food
Reviewed May 15, 2016
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Gerald from Singapore
Couples
Orchid Club Deluxe
Stayed 3 nights in April 2016
Nice Hotel
Fourth Time Staying here, service still good
Reviewed May 01, 2016
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Lars from Belgium
Business travelers
Deluxe Room
Stayed one night in April 2016
Not so good
Unfriendly check in staff. Wrong billing when check out and no apology. Staff at the bar in the lobby was very friendly though
Reviewed April 16, 2016
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Karen from United States
Couples
Orchid Club Deluxe
Stayed one night in April 2016
not clean
Pool is very small and green mold in pool. Room lots of dust and stains on rug, black mold in bathroom, rooms are small. Wedding outside in pool area extremely loud music!!! We stayed there to get a good night sleep, instead had to ware ear plugs all night. No way is this a 4 star hotel
Reviewed April 14, 2016
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hanny from Australia
Business travelers
Superior Room
Stayed 3 nights in April 2016
good location
Always stay at this hotel for business trip in HCM. Great location & staff is pretty helpful & friendly. Although the overall cleanliness of the room & carpet are noticeably declining.
Reviewed April 14, 2016
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YUEN from United States
Business travelers
Superior Double or Twin Room
Stayed one night in February 2016
Other Than Good Location, Nothing Else is Special
Location only
In general, not as good as expected, when compared to other hotels in the District 1 area. Breakfast was simple with limited selections---as compared to, say, the Continential or Majestic---and the bacon was badely burned. Not quite worth the value based on the room rate they charge.
Reviewed February 25, 2016
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Toshiyuki from Japan
Solo travelers
Orchid Club Deluxe
Stayed 2 nights in January 2016
Good, comfortable hotel
Orchid Club lounge, food in the dining room, free wifi
Although it was far from the center of the city, the stay was comfortable. There should be more frequent shuttle bus services between the hotel and the center of the city.
Reviewed January 27, 2016
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