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Excellent



based on 886 reviews
  • Cleanliness 8.8
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 8.1
  • Food/Dining 7.5
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Van from Vietnam
Business travelers
Deluxe Double
Stayed 1 night in June 2016
The bad facilities
The room had very bad smell of smoking. Bath towels were torn a lot. The kettle had hot water of old clients. The sheets bad were not placed, dirty and torn. The staff call customers with lack of respectation.
Reviewed June 07, 2016
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NGOC from Vietnam
Couples
Deluxe Double
Stayed 2 nights in January 2016
Relaxing time
A very relaxing time during my short stay here
Reviewed May 20, 2016
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NGOC from Vietnam
Couples
Deluxe Double
Stayed 1 night in January 2016
Nice stay
Nice stay
Reviewed May 20, 2016
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NGOC from Vietnam
Couples
Deluxe Double
Stayed 1 night in January 2016
Nice stay
A nice short stay
Reviewed May 20, 2016
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William from United States
Couples
Deluxe Double
Stayed 2 nights in May 2016
Nice Place
I always stay at the Vissai because of the professional staff and nice facilities.
Reviewed May 08, 2016
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YEO from Singapore
Families with older children
Deluxe Twin
Stayed 3 nights in April 2016
Nice stay
Staff friendly and easy to hire taxi
Reviewed April 29, 2016
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Fun from Malaysia
Solo travelers
Club Deluxe
Stayed 2 nights in April 2016
Over-rated 4 stars hotel
This hotel was formerly called Starcity Hotel. After the rebranding exercise carried out, it is now known as Vissai Saigon Hotel which maintained at 4 stars. I had paid upgraded fee to Executive which I requested for the King sized bed and bathtub. In my observation, most of thing unchanged as compared to my previous stay when it was still Starcity Hotel. The facilities isn't impressive after rebranding. The pool operating hours is short. There are some hotels allows it until 10pm. As for the room, though paid relatively expensive, some of the power points is not function at all. And this hotel still use old type. For international travellers, some hotels already changed to universally friendly power point. For the shower area, it does not come with flexible shower hose. The hot shower is also not instantly hot. It takes a while before it become hot. Judging from my observation, I think it is overated 4 stars hotel and the location is not strategically located where there aren't any convenience stores nearby. The hotel needs to either upgrade its facilities or reduce the price so that value for money.
Reviewed April 28, 2016
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Paul from United Kingdom
Couples
Deluxe Double
Stayed 1 night in October 2015
Nice but we only stayed one night.
We only stayed one night as a stopover before a flight but the rooms were nice and the staff were very helpful.
Reviewed April 05, 2016
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Amran from Malaysia
Business travelers
Deluxe Double
Stayed 3 nights in July 2015
Good room
Room
Overall good hotel and bfast selection not bad too
Reviewed March 23, 2016
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Trang from Vietnam
Business travelers
Deluxe Double
Stayed 3 nights in August 2015
Nice hotel lobby. Good location.
Near the airport. Standard service. Bedding is not comfortable.
Reviewed March 09, 2016
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