Verified traveler reviews

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Very good

based on 1186 reviews
  • Cleanliness 8.0
  • Facilities 7.1
  • Location 8.6
  • Room comfort and quality 7.8
  • Service 7.6
  • Value for money 7.8
  • Food and dining 7.2
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Ong from Singapore
Stayed 3 nights in June 2014
Nice & comfortable
Fast room service, comfortable, near to market
ok but the closing of doors was loud
Reviewed June 30, 2014

Dung from Vietnam
Business travelers
Stayed 2 nights in January 2014
great place for night's activities and food.
convenient location for us, near our contruction site, good service
Reviewed June 26, 2014

Cong from Australia
Business travelers
Stayed 7 nights in June 2014
Above average
Good location, friendly staff and at reasonable price.
I did enjoy my stay and Vien Dong hotel, and will stay there again in my future business trips.
Reviewed June 17, 2014

YOUNGSUP from South Korea
Solo travelers
Stayed one night in December 2013
Best for Money
Nice Massage / Good location / Good Money
Vien Dong Hotel was extremely good for its money. The location was in the center of the travelers' street so could walk over the places. It has pretty good access to the markets and main district.
Reviewed June 11, 2014

Michael from Canada
Stayed one night in June 2014
rude staff and horrible customer service! no good
probably the rudest staff we have encountered throughout our travels in south east asia. the lady at the front desk needs to learn proper manners, particularly if she is working in a service industry. we wanted to acquire american dollars for a cambodian visa and needed approximately $40 dollars. when we asked where or how we could get american, the look on her face was appalling, as if we had disturbed her moment of nothingness. without listening or trying to help, all she said was "airport," "you have to get it done at the airport." when we explained we are not going to the airport, that we leave the next morning on a bus right outside the hotel, she once more referred back to the airport and then completely ignored us and walked off. if it wasn't for the young man who saw her attitude toward us and either felt some compassion for us, or was obliged by the role of his job, we would have been completely screwed, as the banks around did not exchange for american (odd indeed). luckily we encountered a westerner who happened to have american and he kindly exchanged with us. when the morning came we tried our luck at front desk to see if they could break our large american bill for our bus ride, unfortunately for us it was the same rude lady who was there. hoping she had a rough day the day before when she rudely brushed us off, we once again encountered her rude attitude when she shook her head a us and said she couldnt help us! why vien dong hotel has this lady working here is beyond us. we are probably the least picky travellers on earth, and as canadians, we tend to be more apologetic than others (canadians will understand), however, this lady crossed the line and it needs to be addressed. i would never recommend this hotel to anybody! there are plenty of other hotels on the same street tha look the exact same and would probably appreciate business more so than vien dong! horrible customer service!
Reviewed June 07, 2014

wilfred from Philippines
Families with older children
Stayed one night in June 2014
location, breakfast, price
Reviewed June 07, 2014

Vuong from Vietnam
Business travelers
Stayed 2 nights in June 2014
nice stay, central location, but a bit noisy
location, clean
Reviewed June 06, 2014

Kongwit from Thailand
Business travelers
Stayed 6 nights in March 2014
Neat Hotel
Clean, Smile, Delicious Food
Reviewed June 03, 2014

Kongwit from Thailand
Business travelers
Stayed 4 nights in March 2014
Budget Hotel
Price, Location, Service
Reviewed June 03, 2014

Kongwit from Thailand
Business travelers
Stayed 3 nights in May 2014
In City Hotel
Location, Service, Price
Reviewed June 03, 2014


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