Astagina Resort Villa and Spa
Astagina Resort Villa and Spa
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9.2
Exceptional

"Quiet location, good for relaxing."

Ryan

|

March 21, 2018

Deluxe Double - Bed Astagina Resort Villa and Spa
Deluxe Double - Bed
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Lobby Astagina Resort Villa and Spa
Lobby
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Pool Astagina Resort Villa and Spa
Pool
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 Astagina Resort Villa and Spa
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Excellent
Location
8.4
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What guests are saying:
We love all the staff and the best part was the arrangement they made ❤️❤️❤️
camille from Philippines
Couple
This property is in a great central location, it is quiet and has good facilities and friendly staff
Geoff from Australia
Couple
amazing place, value for money,
Manivarnan from United Kingdom
Couple
We had a 2 bedroom villa for our 30th wedding anniversary and it was fantastic Breakfast is awesome, beds were so comfy and the spa bath and toilet were a lovely surprise
Sonja from Australia
Couple
Fabulous resort, and great location... l would definitely stay here again
Susan from Australia
Group
Everything was awesome! Staff very friendly, nice breakfast, nice environment, Super awesome comfy bed, Perfect location!
WEN from Malaysia
Couple
Its just amazinggg........
Alvi from Malaysia
Couple
Polite staff. Value for money. Clean room. The buffet breakfast was so good. Highly recommended!
Camille from Philippines
Couple
Great place.
Jacqueline from United States
Solo traveler
Loved the resort, especially the main pool area. Bathrooms could do with an upgrade, but test if the resort and staff were fantastic. Highly recommend.
Sharon from Australia
Family with teens

Astagina Resort Villa and Spa

Excellent location
- 100 meters from city center
- What's nearby?
Excellent
From 1036 reviewsSee what guests said
8.3
/
10
Excellent service
8.6
Recommended by 88% of guests
Value for money8.3
Distance to city center9.8 km
Location rating8.4
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport5.8 km
88%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • 290 meters to the beach

  • Located in heart of Bali

  • Free Wi-Fi in all rooms!

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Booked 76 times this week | 32 travelers are looking at this property right now
3 Bedroom Pool Villa
3 Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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1 Bedroom Pool Villa
1 Bedroom Pool Villa
...
  • Room size: 140 m²/1507 ft²
  • Pool view
  • 1 king bed
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2 Bedroom Garden View
2 Bedroom Garden View
...
  • Room size: 200 m²/2153 ft²
  • Garden view
  • 1 king bed & 1 king bed
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2 Bedroom Pool Villa
2 Bedroom Pool Villa
...
  • Room size: 200 m²/2153 ft²
  • Pool view
  • 1 queen bed and 1 king bed
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1 Bedroom Garden View
1 Bedroom Garden View
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
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2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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Deluxe Double
Deluxe Double
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 double bed
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Suite Room
Suite Room
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 single beds
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One-Bedroom Garden Villa
One-Bedroom Garden Villa
...
  • Room size: 60 m²/646 ft²
  • Bathtub
  • 1 super king bed
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Have a question for Astagina Resort Villa and Spa?

What people love about the property

  • 9.2
    Exceptional

    "The staff were incredibly helpful during our stay."

    Brooke

    |

    September 29, 2017

  • 10.0
    Exceptional

    "Incredibly good rooms."

    Mario

    |

    September 25, 2017

  • 10.0
    Exceptional

    "Very nice comfortable rooms."

    kerri

    |

    September 16, 2017

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More about Astagina Resort Villa and Spa

More about Astagina Resort Villa and Spa

9.6
Exceptional

"Beautiful hotel, super facilities and good food."

Channa

|

January 25, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Warong Miyabi
5.1 km Indonesian, International
Caviar Cafe
7.4 km Indonesian, Seafood
American cuisine
American cuisine
WILD-1 Deli
960 m American, Cafe, Vegetarian
Cosmic Diner
1.4 km American, Cafe, Diner
EatWell Bali
1.5 km American, Steakhouse
Asian cuisine
Asian cuisine
Sandpit
200 m Asian, Indonesian, International
Warung Padma
650 m Asian, Indonesian
Da-pat Bar and Restaurant
880 m Asian, European, Indonesian

What they offer

10.0
Exceptional

"All staff are good and nice."

Windri

|

February 26, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (1036)Booking.com Reviews (253)
8.3
/
10
Cleanliness8.2
Facilities8.2
Location8.4
Room comfort and quality8.4
Service8.6
Value for money8.3
Provided by verified guests of Agoda
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All guests (1036)
All room types
Showing 623 verified guest comments
12345
9.2
Exceptional
Helmut from China
Couple
Deluxe Double
Stayed 4 nights in December 2018
Excellent ”
The hotel is for the price/value good. Breakfast is simple but have everything. The staff is friendly and helpful. Swing-pool the water is clean. Not was standing in some comments that is dirty. Have some ant in the room. But i would stay again in the Astagina.
Reviewed December 07, 2018
Dear Mr. Helmut, We are pleased to hear that you enjoyed your recent stay at Astagina Resort Villa and Spa. We hope we will be able to serve you again one day at Astagina. We would thank about your positive comment about value of money, simple breakfast but has everything, friendly and helpful staff, and clean water pool. Thank you and we are looking forward to welcoming you back to stay with us in the near future. Best regards, Dwi Jaya Praditya
Responded December 10, 2018
Astagina Resort Villa and Spa
5.6
Godwin from Singapore
Solo traveler
Deluxe Double
Stayed 6 nights in December 2018
Poor Service Standards”
Staff lost my luggage which I had left with them to store and had to enlist my help to enter the store only to find my luggage missing. Only after 30 minutes did they locate the luggage which they had misplaced elsewhere. The pool looks good except that I did not use it because of the many mosquito bites I suffered from just laying at the side of the pool. Lastly, the staff disappointingly just ran away when a minor 5.5 earthquake shook the building. None of them bothered to alert the guests nor made the announcement for guests to make their way to safety.
Reviewed December 09, 2018
Dear Mr. Godwin, We appreciate your comment written here. However, we are disappointed to read the whole of your comment as we could not match your expectation during your recent stay with us. We will improve as noted and we assure we may provide better services in the future. Your luggage actually did not lose as you get them back after seeking in our store, but they were misplaced by our new staff. We have more than 50 people swimming at the pool everyday and never having guest suffering from mosquitoes as our pool treated very well every day. On the day of the earthquake happening, our security run quickly to he hotel building and make sure no one get panic. It was only 5 seconds and nothing effecting bad to our building as well as guests. Thank you and we are looking forward to welcoming you back to stay with us in the near future. Best regards, Dwi Jaya Praditya
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Astagina Resort Villa and Spa
8.0
Excellent
BalajiKumar from Singapore
Family with young children
Deluxe Double
Stayed 3 nights in November 2018
Very good”
We stayed with 2 kids. We have asked for a high floor and pool facing but while checking we did not got, So we have to request for change in room and we don’t have a option to move to twin bed. We adjust and manage to sleep in twin bed. Other than that stay was good. Staffs are friendly. Nice location. Food was good
Reviewed December 04, 2018
Dear Mr. BalajiKumar, Thank you for your nice words about good stay, friendly staff, nice location and good food at Astagina Resort Villa and Spa. We appreciate your review very much and hopefully we will be able to serve you well in the near future. Your booking request written was only large bed, high floor, and non-smoking room. Pool view request was not mention on the booking so that we preferred to give to others guests. Suddenly upon arrival you requested pool view, however it was not available with large bed, and it ended up with the pool view with twin bed. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
Responded December 05, 2018
Astagina Resort Villa and Spa
8.4
Excellent
geok from Australia
Solo traveler
Deluxe Twin
Stayed 3 nights in November 2018
Reasonable room n massages,, quiet n intimate”
Pros: as above, v. gd breskfast selection, v. helpful, friendly n polite staff, free cold drink on arrival n 2 free water bottles. Had free afernoon tea but wasn't in to try. Also free 20% voucher for dining, laundry n won 30 minutes free massage at their paid dinnr n show. Cons: lst night aircon not even cool but promptly repaired next day. 2nd night awoken by loud noise for 10 minutes at 5am! Called reception but no answer then called operator n was told someone will investigate but thankfully noise soon stopped after 10 minutes. 3rd night: new next room occupants were making loud noises till late so had to use ear plugs! However on checking out I asked for a discount for all these inconveniences n they didn't charge me for the previous night's dinner, so I was satisfied by their compensation. Liked their Balinese chicken wings n fish satay! 2nd con : wifi keeps dropping off, so every morning had 2 ask to be reconnected. 3rd con : no money exchange n no aircon in checkin/out area.
Reviewed November 30, 2018
Dear Mr. Geok, We appreciate for your positive review about good selection of breakfast, helpful, friendly, and polite staff, welcome drink on arrival, free bottle of water, 20% discount voucher for dining, and 30% discount voucher for laundry. Regarding constructive comments, we have noted the points to be improved by department concerned in the future. We strive to serve quickly as the AC was followed up very soon as well as noise which probably made by other guests closed by. Please accept our apology for the inconvenience caused by those issues. Hopefully we still have time to serve you one day at Astagina. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
Responded December 01, 2018
Astagina Resort Villa and Spa
9.6
Exceptional
Lara from Australia
Group
Suite Room
Stayed 6 nights in December 2018
Girls holidays”
We had a beautiful stay at Astagina Resort. It was clean, food is nice, great breakfast, close to shops/beach/bar but not a noisy environment at all. Rooms are spacious, bedding comfy. We even get little discount vouchers on arrival. The little plus, the spa! Very nice although a little more expensive than the street ones, it was nice to get spoiled upon arrival.
Reviewed December 07, 2018
Dear Mr. Lara, Warmest greeting from Lush Garden of Astagina Resort Villa and Spa. On behalf of our Management, thank you very much for your recent stay with us and we are pleased to hear your positive review about clean resort, nice food, great breakfast, good location, spacious room, comfy bed, discount vouchers, and good spa but expensive. Hopefully we have opportunity to serve you again one day and it is pleased to be your host again one day. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
Responded December 07, 2018
Astagina Resort Villa and Spa
8.8
Excellent
Ann-Marie from Singapore
Group
2 Bedroom Suite
Stayed 2 nights in November 2018
Excellent”
The 2 bedroom suite is perfect for families/group. Please note that the rooms are small, but the bed is super duper comfy! Pool is amazing. Location is great as well, 5 min walk to double six beach. Toilets could be improved though, in terms of flooring.
Reviewed November 14, 2018
Dear Mrs. Ann-Marie, Thank you for your review written in this site. Regarding to the small room, we would like to suggest to take our next category such as suite or villa which are double bigger than 2 bedrooms suite. Regarding the toilet, we will address your comment to our Engineering team for further check. Again, we would like to thank you for your constructive comment to support our services in the future. Best regards, Dwi Jaya Praditya
Responded November 15, 2018
Astagina Resort Villa and Spa
10.0
Exceptional
arra from Philippines
Couple
Deluxe Double
Stayed 1 night in December 2018
awesome ”
nice location
Reviewed December 07, 2018
Dear Mr/s. Arra, Thank you very much for rating our property and services at Astagina Resort Villa and Spa. We are delighted to read how much you enjoyed your holiday with us. We wish we could offer our best services again one day when you come again to Bali. We will be very thrilled to be your host for your next holiday to Bali. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
Responded December 07, 2018
Astagina Resort Villa and Spa
10.0
Exceptional
anita from Australia
Couple
Deluxe Double
Stayed 7 nights in November 2018
Made our 25th anniversary very special”
This trip we were on a budget, celebrating our anniversary but also needed to be nearby friends who were staying up the road for a big birthday celebration. The Astagina worked out perfectly and they made our arrival so special with a gorgeous flower display on our bed and some special treats. The bed is real comfortable and a great size room. Staff are just lovely, so happy. Massage there was awesome, especially if you love intense. I feel like she straightened my back and I walked out 2cm taller!! There are cheaper massages around but I think this was worth it! We did not get breakfast included as it is such a great location and I wanted to explore. If you are craving great coffee, Sacred Ground cafe is just a few mins walk...So Good! This is a fabulous location, easy walking distance to shopping and not too far for great food. Great value for money. Happy holidays!
Reviewed November 30, 2018
Dear Mr. Anita, Warmest greeting from Lush Garden of Astagina Resort Villa and Spa. Thank you for your wonderful review written here based on your recent holiday at Astagina Resort Villa and Spa. We are very happy to read that you enjoyed your stay with us due to arranging for flower for birthday decoration, perfect service, comfortable great size room, lovely stay, and good location very close for shopping and foods. Thank you very much and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
Responded December 01, 2018
Astagina Resort Villa and Spa
8.4
Excellent
Keisha from Australia
Couple
Deluxe Double
Stayed 4 nights in December 2018
Return Guest”
My second time staying here. Great location. Lovely relaxing stay although WIFI could be a bit better.
Reviewed December 10, 2018
10.0
Exceptional
YONG from Singapore
Family with teens
Deluxe Twin
Stayed 3 nights in October 2018
Exceptional”
Stay in Astagina for 3 night very clean hotel and good location. They provide a very outstanding customer service in this hotel especially the front office very efficient check in and check out. I had requested a vegetarian food the chef special prepare the meal for my mom. I’ll go back again if I back to bali. 😊 Special thanks to the 3 FO staff. Suartini FO Sinta FO Surya FO
Reviewed October 27, 2018
Dear Mrs. YONG, Warmest greeting from lush garden of Astagina Resort Villa and Spa. We are thrilled to read that your stay was very amazing. Thank you for your time to write very wonderful review about our property and services. We hope we have a chance to serve you again whenever you come to Bali next year and it will be our greatest pleasure to be your host again. Thank you for your recognition to our FO team, Suartini, Sinta, and Surya for their best effort. We always maintain our team very well to be able to provide sustainable amazing services. Nothing is special rather than knowing our guests have had a wonderful stay. Thank you and we are looking forward to welcoming you back to stay with us in the near future. Best regards, Dwi Jaya Praditya
Responded October 28, 2018
Astagina Resort Villa and Spa
8.8
Excellent
Shahrom from Malaysia
Couple
Deluxe Double
Stayed 3 nights in February 2018
VERY RELAXING”
Staff were very helpful. Always smiling and this place is a few minutes walk to Seminyak Beach as it is not directly on the beach. Perfect for those seeking for relaxation and it is not recommended for people who like shopping. Halal food are quite hard to be found there but fortunately, we have hired a very good Muslim driver who took us to the best restaurants (DELICIOUS AND HALAL, TRUST ME). The pool is definitely mesmerizing. and everything is VERY CLEAN.
Reviewed October 20, 2018
Dear Mr/s. Shahrom, Thank you for taking your time to review our property. Guests need to walk around 5-10 minutes to get to Double Six Beach, restaurants, and shopping center. There are a lot of shops and restaurants along to Astagina street. Halal food can be requested as it is without fork and we assure that other places also offer the same. We would like to thank you for your recognition that Astagina is very relaxing, helpful staff, mesmerizing pool, and everything is clean. Thank you and hopefully we can serve you again one day at Astagina. We are looking forward to welcoming you back to stay with us. Best regards Dwi Jaya Praditya
Responded October 20, 2018
Astagina Resort Villa and Spa
8.8
Excellent
Luis from United States
Couple
Deluxe Double
Stayed 4 nights in September 2018
pricey but it's a nice hotel”
This hotel is very nice. The gardens are very well kept and the rooms are very clean. they have a small kids pool and a large pool for others with lots of needs to relax on and music playing with a nearby bar. Food is above average and room service is prompt. The bathrooms can be improved, by that I mean that the bath tub is raised and hard to get into when floor and tub is wet. When showering, water gets everywhere. Also not enough towels provided, would've liked more hand towels. Again the hotel is very nice, but if you are wanting cheap then look elsewhere as this place is priced higher than your typical hotel.
Reviewed September 25, 2018
Dear Mr. Luis, Thank you for your comment about our property and services. We endeavor to offer our best to our customers as we know that guests’ convenience is our pleasure and it is very important to maintain it for sustainable hospitality business. We have noted that your constructive comment regarding our bathroom and for sure we will pass this to our engineering tea for further checking and improvement. We really care of every single defect and we are seriously in handling the issue to be able to provide outstanding services in the future. 2 towels are provided based on your booking for 2 people in the room, meanwhile hand towel is not set up in Deluxe Room but it can be requested. Thank you and hopefully we will see you again one day at Astagina. Best regards, Dwi Jaya Praditya
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Astagina Resort Villa and Spa
9.2
Exceptional
Min from Malaysia
Family with teens
Deluxe Double
Stayed 2 nights in December 2018
Awesome”
Rooms were very clean and cosy Staff were friendly and helpful Their welcome drinks were so refreshing!
Reviewed December 09, 2018
Dear Mr. Min, Warmest greeting from Lush Garden of Astagina Resort Villa and Spa. We are delighted to read that you enjoyed very much your recent stay with us. We will be pleased to be your host again one day at Astagina. We would thank very much about your positive comment about clean room, friendly and helpful staff, and fresh welcoming drink upon check in. Thank you and we are looking forward to welcoming you back to stay with us in the near future. Best regards, Dwi Jaya Praditya
Responded December 10, 2018
Astagina Resort Villa and Spa
10.0
Exceptional
Ghazali from Malaysia
Family with young children
Deluxe Double
Stayed 2 nights in November 2018
Great hotel”
Hotel was nice and beautiful. They also gave us complimentary welcome drinks upon arrival ath the hotel. Bed was comfy and the room size was spacious. The pool was great and you can swim until late night. It only took 7 minuts walk to double six beach from the hotel. Staff was very friendly and polite. Worth the price. Overall it was a perfect vacation at Astagina.
Reviewed November 25, 2018
Dear Mr/s. Ghazali, Thank you for sparing your valuable time to review our property and services. It was greatest pleasure to be able to serve you during your recent stay at Astagina. We are very much thrilled to learn that you enjoyed fully your stay at Astagina. It would be pleased to be your host when you come again to Bali. We feel very blessed working with Astagina as we have such wonderful team to join to work together to make our guests convenience. We strive to maintain it to be able to offer the high standard of excellent customers service. Thank you very much and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
Responded November 25, 2018
Astagina Resort Villa and Spa
10.0
Exceptional
Grace from Australia
Couple
Deluxe Double
Stayed 2 nights in November 2018
Absolutely love staying here. Great location and wonderful staff.”
I absolutely love staying here as the location is great and it has everything you need close by. The staff are just delightful which always makes my stay extra special as they make you feel special. I cannot recommend this place enough it is so wonderful.
Reviewed November 22, 2018
Dear Mr. Grace, Thank you for your wonderful review in regard of your recent stay at Astagina. We are delighted to learn that you enjoyed Astagina due to great location, and delightful staff who made your stay very special. We will share your comment to our staff to motivate them in maintaining outstanding services in the future. Thank you very much, hopefully we will see you again one day at Astagina. We are looking forward to welcoming you back to stay with us in the near future. Best regards, Dwi Jaya Praditya
Responded November 22, 2018
Astagina Resort Villa and Spa
8.8
Excellent
Rhiannon from Australia
Solo traveler
Deluxe Double
Stayed 7 nights in November 2018
Good value for money ”
This resort is good for the price. It’s close to Double Six Beach. The rooms are a tad on the small and dated side. The gardens and grounds are well maintained. The staff are very friendly and professional. Breakfast had some variety but I found the quality to be poor. For a cheap holiday this is a nice place.
Reviewed November 19, 2018
Dear Mr. Rhiannon, Thank you very much for reviewing Astagina Resort Villa and Spa. We found that you liked very much with good price of the Resort, good location near to the Double Six Beach, well maintained grounds, very friendly and professional staff. Thank you for your constructive review about our dated room and quality of the breakfast at Restaurant. We have noted the points to be discussed for further improvement for our future service. Thank you very much and we are looking forward to welcoming you back to stay at Astagina in the near future, probably next year. Best regards, Dwi Jaya Praditya
Responded November 21, 2018
Astagina Resort Villa and Spa
8.8
Excellent
Jia from Singapore
Group
2 Bedroom Suite
Stayed 2 nights in December 2018
clean room with friendly staff”
breakfast is good. perhaps can add more kinds of food so that guests can have more choices. would love to come back again.
Reviewed December 04, 2018
Dear Mr. Jia, Warmest greeting from Astagina Resort Villa and Spa. Thank you for your recent stay with us and we are pleased to hear your positive review about good breakfast, clean room, and friendly staff. Regarding your constructive feedback about adding more kinds of foods to have more selection of breakfast, we will share this to our Chef for further improvement in the future. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
Responded December 05, 2018
Astagina Resort Villa and Spa
9.2
Exceptional
Mark from United States
Couple
Deluxe Double
Stayed 5 nights in August 2018
Good Atmosphere, Okay Location”
The Hotel has a good tropical island feel for a vacation. The pool is very nice. The washroom could be cleaner, it had a bad smell that was recurring due to bad plumbing. Hotel is stingy with towels. The breakfast was very good.
Reviewed September 12, 2018
Dear Mr. Mark, Thank you for your comment. Regarding the bathroom, we will share your comment to our engineering team for further checking and follow up. We assure it will be handled very seriously for the sake of guests’ convenience in the future. We would like to thank you very much for your constructive comment about our property. Towel is set up based on quantity of persons in the booking and additional towels may be requested. Thank you very much and we are looking forward to welcoming you back to stay with us. Best regards, Dwi Jaya Praditya
Responded September 13, 2018
Astagina Resort Villa and Spa
9.2
Exceptional
Chan from Malaysia
Couple
Deluxe Double
Stayed 4 nights in August 2018
Fantastic service made up for everything IMO”
I dropped my phone in the airport taxi upon arrival and Suarjana at the front desk was quick to action in reclaiming it back for me. Very polite staff. Venue wise, its near the beach, a row of shops, restaurants. You will need a motorbike if you want to get to Seminyak Main Street (Jalan Kayu Aya where all the action is). Motorbikes for rent left and right of hotel for a ridiculous price. I did not try the pool but it looks so charming. Wifi is strong. Hot water is strong. Bed is huge even in regular rooms. In my room, only the hair dryer was not working. Free bottled water. There are tooth brushes, bathrobes, dvd player, fridge, small balcony, safe, however there are not hand towels. Love the quiet location far away from the jam and noise, however if you like the noise and action, this is not for you. Plus point: free tea service from 3-4pm.
Reviewed September 04, 2018
Dear Mr/s. Chan, Thank you for your positive comment about our property and services. It was our pleasure to serve you well during your recent holiday at Astagina. Nothing is pleasure than knowing you have had a wonderful stay. Your positive recognition is very valuable as it is for our sustainable Business as well as motivation to our staff to be able to provide the outstanding services as always. I would address your comment to Suarjana for his kindness to help you to get your mobile back. Regarding the hair dryer was not working, we are curious if you informed us to Reception? We assure that our team fixed or changed into new one already if you informed us. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya
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Astagina Resort Villa and Spa
9.2
Exceptional
Nancy from Taiwan
Group
Deluxe Double
Stayed 4 nights in June 2018
Astagina resort is a wonderful little gem in Bali”
My husband and I had an intimate wedding in the resort. We enjoyed every moment of it. Most of our guests stayed 4 nights at the resort. We cannot thank the resort staffs enough for making our wedding attendees welcomed and accommodated Now on to the wedding itself. I first contacted Melissa at Astagina about 7 month before my wedding. Melissa is so knowledgeable and experienced. I had a few bridal breakdown moments, but she was able to accommodate all my requests and last minute changes. Melissa was also very responsive via emails, which made wedding planning much easier. Astagina has very affordable wedding packages to choose from, but they were nothing less than what you would get in a 5-star resort. The intimacy and warmth of the ceremony was the key. For reception, we opted for a buffet dinner as it is more affordable. To be honest, I did not expect the food to be good- but all our guests and myself were so impressed by what they brought to the table.
Reviewed August 16, 2018
Dear Mrs. Nancy, Greeting from the lush garden of Astagina Resort Villa and Spa. It was our greatest pleasure for being your host during your wedding at Astagina. We feel very blessed as we have wonderful team to work together to make our guests convenient. We strive to offer the high standard of customers satisfaction as we know that guest’s convenience is our pleasure. We always think beyond our way just to make our customers happy all the time. We are quite very happy reading your wonderful comment about our property, location, and services. Thank you for your 5 stars recognition and we will pass your wonderful comment to our team, especially Melissa for her hard effort. We will pass the food issue to our Chef for further improvement in the future. Thank you and we are looking forward to seeing you soon in the near future. Best regards, Dwi Jaya Praditya
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Astagina Resort Villa and Spa
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