OYO 43959 Astana Hotel

TB4713, Lot 2, Tingkat Bawah, Jalan Dunlop, Tawau, Tawau, Malaysia, 91000 - See map
Free Wi-Fi
7.1
Very good
/10
(1,010 reviews)See what guests said
Housekeeping17
Car Park2
24-hour front desk2
select your datePlease enter your stay dates to see price
OYO 43959 Astana Hotel

"All the receptionist very nice and helpfull."

Iszaid - December 8, 2018

Deluxe Twin Room - Bed OYO 43959 Astana Hotel
Lobby OYO 43959 Astana Hotel
Lobby OYO 43959 Astana Hotel
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7.4

Very good

Location rating score

Very good location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 1,010 reviews
Very good service
7.3 rating for service
Good comfort
6.9 room quality and comfort
Good cleanliness
6.6 rating for cleanliness
Good facilities on premise
6.4 facilities on premise

Clean Bed, Hot water, Good Air conditioning is what made it good place to rest.

Amir | June 26, 2019

The hotel is value for money and would recommend it to anyone on a budget.

Janet | November 24, 2019

Local customers are as good as foreigners so good service is important.

Janet | November 24, 2019

There is a cafe which serve variety of food and taste good too.

Nadiah | November 19, 2019

Good location, value for money and very friendly staff.

Izham | June 11, 2019

The room and the facilities were sufficient.

Teun | February 14, 2019

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Smoking area

  • Elevator

Your dates are popular among travelersUsers are booking a place in Tawau every 24 minutes on Agoda.com
Value for money7.7
Location rating7.4
Nearest airportTawau Airport (TWU)
Distance to airport26.9 km

Rooms available at OYO 43959 Astana Hotel

Deluxe Queen Room
Deluxe Queen Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 2 single beds
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Standard Twin Room
Standard Twin Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Triple Room
Deluxe Triple Room
...
  • Non-smoking
  • Shower
  • 1 single bed and 1 double b...
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Standard Queen Room
Standard Queen Room
...
  • Non-smoking
  • Shower
  • 1 queen bed
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Standard Twin Room No Window
Standard Twin Room No Window
...
  • 2 single beds
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Standard Queen Room No Window
Standard Queen Room No Window
...
  • 1 queen bed
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Double Deluxe
Double Deluxe
...
  • Shower
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Family Room
Family Room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at OYO 43959 Astana Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to OYO 43959 Astana Hotel?

For those who wish to drive their own cars, OYO 43959 Astana Hotel has a car park available for guests. Self-parking is conveniently available at the hotel.

What is the smoking policy at OYO 43959 Astana Hotel?

OYO 43959 Astana Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about OYO 43959 Astana Hotel

  • 7.2
    Very good
    "It good for a low budget hotel"

    Kian | September 24, 2018

  • 10.0
    Exceptional
    "Great last minute booked hotel"

    Alice | October 20, 2017

  • 10.0
    Exceptional
    "Overall it was a great stay."

    Dg. | December 11, 2019

Property ranking|Compared to 50 Tawau properties
See all rankings
Cheapest price score
Room comfort score
6.9/10
Review score - United States
5.7/10
Value for money score
7.6/10
Better than
94
%
of Tawau properties
Better than
80
%
of Tawau properties
Better than
76
%
of Tawau properties
Better than
70
%
of Tawau properties
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Overall rating:
7.1
Very good
710 reviews
Cleanliness
6.6
Facilities
6.4
Location
7.4
Read all reviews >
What travelers say they love:
nice place to stay rest and sleep.
Norly from Malaysia
Solo traveler
More about OYO 43959 Astana Hotel

More about OYO 43959 Astana Hotel

When visiting Tawau, you'll feel right at home at Astana Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Astana Hotel is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, daily housekeeping, taxi service, 24-hour front desk, luggage storage.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Astana Hotel the perfect base from which to enjoy your stay in Tawau.

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Most talked about facilities

Housekeeping
22 mentions
Internet
4 mentions
Car Park
3 mentions
Food & Dining
1 mention

What they offer

10.0
Exceptional
Spaciousness
"The room was big and comfortable."

Nadiah | November 19, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Astana Cafe
Cuisine:Local, Malaysian

Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of OYO 43959 Astana Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (710)Booking.com Reviews (300)
7.1
/
10
Cleanliness6.6
Facilities6.4
Location7.4
Room comfort and quality6.9
Service7.3
Value for money7.7
High score for Tawau
Rating
9+ Exceptional (28)
8-9 Excellent (16)
7-8 Very Good (48)
6-7 Good (30)
<6 Below Expectation (88)
Time of the year
Mar - May (50)
Jun - Aug (44)
Sep - Nov (68)
Dec - Feb (48)
Don't miss out!Users are booking a place in Tawau every 24 minutes on Agoda.com
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Show reviews that mention 

Showing 210 verified guest comments
12345
8.8
Excellent
Izyan from Malaysia
Solo traveler
Standard Queen Room
Stayed 3 nights in May 2018

😎”

will definitely coming here again, but pleasr don't raise the price. i am more attractive with the price that makes me want to stay more. It's cheaper than any other hotel in the tawau city.

Reviewed June 04, 2018
8.7
Excellent
Annah from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in February 2015

very nice place ”

convenient place,safe and secure place.good location.room was clean and all basic facilities..

Overall a nice experience and got the value for money from our stay at Astana Hotel.Recommended to stay at this hotel.

Reviewed February 07, 2015
7.6
Very good
XAVIER from Malaysia
Business traveler
Standard Queen Room
Stayed 1 night in November 2018

Nice decent place to stay.”

I personally chose the hotel since it is near my favourite restaurant serving cakoi and hot coffee. Will stay here everytime I come to Tawau.

Reviewed May 27, 2019
9.2
Exceptional
Norisah from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in December 2017

Very Good ”

The location near to UTC Tawau

Reviewed December 09, 2017
10.0
Exceptional
NOR from Malaysia
Family with teens
Standard Queen Room
Stayed 1 night in March 2019

good place to stay”

near to pasar tanjung tawau,,

Reviewed March 19, 2019
9.3
Exceptional
AZILAH from Malaysia
Business traveler
Standard Twin Room
Stayed 1 night in February 2015

GREAT HOTEL”

LOCATION, LOCATION, LOCATION

I stayed here for 1 night on a business trip. I didnt expect the hotel to be good, but it was!.. Not only is it affordable, it is also cheap. Its close to the supermarket where i got my night snacks, there is adjacent restaurant (good food). And i got my friend and collegues souvenir (mostly food) from the famous nearby local market. Walking distance was abt 3 mins give or take. The hotel staff was friendly enough and helpful. The room was surprisingly big and clean. What i love the most is the bed. It has a 4 STAR quality bed. Really worth my money, esp when on a tight budget. I would def recommend this hotel to all my friends with a thin budget. AWESOME!!!!

Reviewed February 16, 2015
8.8
Excellent
Nurfatin
Family with young children
Stayed 1 night in February 2019

Spacious and located near attracted places”

The room are in good condition, just a little smelly when entering the room. The room was big enough for my chidren to play, the aircond, the water heater, the tv and other electronics are functioning. The parking are available but near to the hotel are limited. The back area of the hotel quite doggy at night.

Reviewed February 06, 2019
5.6
muhd from Malaysia
Couple
Standard Queen Room
Stayed 1 night in August 2018

Good for transit.”

Arrived at tawau city quite late around 11pm. So its just nice to stay here before move to another hotel tomorrow. Anyway, staff always smiles to client. Keep it up.

Reviewed August 16, 2018
2.8
rusli from Malaysia
Solo traveler
Standard Twin Room
Stayed 1 night in December 2017

Staff Not Helpful”

I accidently left my charger during my stay for 1 night. At the same time, i purposely left 1 bottle of my personal thing on the top of the table inside the room. When i realize that i left and forgot to take out my cahrger from the plug, i return back to the hotel to ask for my thing. But the staff and housekeeping supervisor say there is nothing inside the room when they do housekeeping. How many times i asked and they repeat the same thing. Nothing i left. But, i told them that i purposely left 1 bottle of my prsonal thing inaide the room. Meaning that, the Astana Hotel staff lie to me and really inappropriate. They just say no such thing and then, just leave the case like that. Even i ask to talk to their GM also they not allowed. This is Astana Hotel Tawau

Reviewed January 01, 2018
7.6
Very good
Audrey from Malaysia
Solo traveler
Deluxe Queen Room
Stayed 1 night in September 2017

Budget hotel with lift!”

Clean & spacious room for the price you pay. Plus, this hotel has a lift! Has basic amneties. Grocery store is walking disctance.

Reviewed September 11, 2017
4.8
NOR from Malaysia
Family with young children
Deluxe Queen Room
Stayed 1 night in June 2019

NOT PROPERLY CLEANED”

Not recommended because of the room condition. Wet floor, wet toilet, phone not working, thin pillows. But there are parking,, friendly staff, and nearby Pasar Tanjung Tawau.

Reviewed June 08, 2019
6.8
Good
Idris from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in February 2018

On the Main rroad.”

In the old part of Tawau.

Reviewed February 11, 2018
6.8
Good
Norsyazwani from Malaysia
Group
Stayed 1 night in July 2017

Check in Problem”

I was supposed to stay in the hotel for 1 night. but what happen during my check in shouldn't have happen to others. My booking apparently is overlapped with another 'future dweller' who book a the room through phone call and it happen just a few hours BEFORE i came to check in. I already bought the the coupon and ive already stated that i'm not sure the time of my arrival and they went ahead letting the room get booked by another customer. I was so tired and i have to wait like 30 minutes before everything settled. i was fuming by the time i was in the room. and that is not the emotion i want to take with me to my sleep. However, the room was nice except for the extra plug and the location of the plug. other than that everything is OKAY. it's worth what we pay for

Reviewed August 13, 2017
7.6
Very good
Izham from Malaysia
Family with teens
Deluxe Twin Room
Stayed 2 nights in June 2019

Very good”

Good location, value for money and very friendly staff. Need to ensure cleanliness of the floor. We step in the room with stain floor until we wiped it with towel and we notice whole floor were dirty. Others were ok for these kind of budget hotel.

Reviewed June 11, 2019
6.8
Good
shahlinee from Malaysia
Solo traveler
Standard Twin Room
Stayed 3 nights in January 2016

room clean bed comfortable, service satisfactory but the toilet with awful odor.”

i stayed in twin bed room alone as it was the cheapest. Only thing that I am unhappy about is the strong unpleasant odor from the ventilation unit fixed on the ceiling of the toilet. After I made the complaint, the hotel provided me with air refreshers but it doesn't last longer and the odor back again. I fall sick on the second day itself even though am not sure due to that or not. However, my friend who stayed in different room did not come across with this problem even though she had mentioned to me of a slight pipe leakage in the toilet.

Reviewed January 28, 2016
7.6
Very good
Teun from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in February 2019

Very good”

A unremarkable hotel. The room and the facilities were sufficient. The staff was really friendly and helpfull. Airconditioning in the room didnt do too much so it was rather hot in the room

Reviewed February 14, 2019
5.6
AHMAD from Malaysia
Business traveler
Standard Queen Room
Stayed 1 night in April 2018

Above average”

Very near to UTC Tawau and easy for buying sundry.

Reviewed April 09, 2018
6.0
Chin from Malaysia
Family with young children
Standard Twin Room
Stayed 1 night in October 2018

Cheap & Good location”

The hotel has a good location with affordable price but cleanliness need to be improved. The room that we stayed was not clean and there are so many stains on the wall. The toilet also not clean, you can easily see all the dirts! Really hope that the hotel can maintain their rooms as it has a very good location though.

Reviewed October 26, 2018
9.2
Exceptional
Tan from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in March 2019

Exceptional”

Apart from some stain on the room walls, and a blocked bathroom drainage, it's a nice, clean, good value for money room

Reviewed March 18, 2019
6.0
Nurul from Malaysia
Family with teens
Deluxe Triple Room
Stayed 1 night in September 2019

Cleanliness”

I stayed in the hotel for two times. On the second time, I book 3 rooms and we experienced a not-so-clean room and the bathroom. The room price is affordable. Yet the facilities is kinda sad. I hope the room and the bathroom could get even cleaner next time! Thank you

Reviewed September 30, 2019

Hi, Nurul ! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Zara

Responded October 01, 2019
OYO 43959 Astana Hotel
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