"All the receptionist very nice and helpfull."
Iszaid - December 8, 2018
Location rating score
Clean Bed, Hot water, Good Air conditioning is what made it good place to rest.
Amir | June 26, 2019
The hotel is value for money and would recommend it to anyone on a budget.
Janet | November 24, 2019
Local customers are as good as foreigners so good service is important.
Janet | November 24, 2019
There is a cafe which serve variety of food and taste good too.
Nadiah | November 19, 2019
Good location, value for money and very friendly staff.
Izham | June 11, 2019
The room and the facilities were sufficient.
Teun | February 14, 2019
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Nearest airport||Tawau Airport (TWU)|
|Distance to airport||26.9 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.
For those who wish to drive their own cars, OYO 43959 Astana Hotel has a car park available for guests. Self-parking is conveniently available at the hotel.
OYO 43959 Astana Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
Kian | September 24, 2018
Alice | October 20, 2017
Dg. | December 11, 2019
When visiting Tawau, you'll feel right at home at Astana Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Astana Hotel is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, daily housekeeping, taxi service, 24-hour front desk, luggage storage.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Astana Hotel the perfect base from which to enjoy your stay in Tawau.
Nadiah | November 19, 2019
Children and extra beds
Minimum age of guests is: 18 year(s).
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
OYO 43959 Astana Hotel
Show reviews that mention
will definitely coming here again, but pleasr don't raise the price. i am more attractive with the price that makes me want to stay more. It's cheaper than any other hotel in the tawau city.
very nice place ”
Overall a nice experience and got the value for money from our stay at Astana Hotel.Recommended to stay at this hotel.
Nice decent place to stay.”
I personally chose the hotel since it is near my favourite restaurant serving cakoi and hot coffee. Will stay here everytime I come to Tawau.
Very Good ”
The location near to UTC Tawau
good place to stay”
near to pasar tanjung tawau,,
I stayed here for 1 night on a business trip. I didnt expect the hotel to be good, but it was!.. Not only is it affordable, it is also cheap. Its close to the supermarket where i got my night snacks, there is adjacent restaurant (good food). And i got my friend and collegues souvenir (mostly food) from the famous nearby local market. Walking distance was abt 3 mins give or take. The hotel staff was friendly enough and helpful. The room was surprisingly big and clean. What i love the most is the bed. It has a 4 STAR quality bed. Really worth my money, esp when on a tight budget. I would def recommend this hotel to all my friends with a thin budget. AWESOME!!!!
Spacious and located near attracted places”
The room are in good condition, just a little smelly when entering the room. The room was big enough for my chidren to play, the aircond, the water heater, the tv and other electronics are functioning. The parking are available but near to the hotel are limited. The back area of the hotel quite doggy at night.
Good for transit.”
Arrived at tawau city quite late around 11pm. So its just nice to stay here before move to another hotel tomorrow. Anyway, staff always smiles to client. Keep it up.
Staff Not Helpful”
I accidently left my charger during my stay for 1 night. At the same time, i purposely left 1 bottle of my personal thing on the top of the table inside the room. When i realize that i left and forgot to take out my cahrger from the plug, i return back to the hotel to ask for my thing. But the staff and housekeeping supervisor say there is nothing inside the room when they do housekeeping. How many times i asked and they repeat the same thing. Nothing i left. But, i told them that i purposely left 1 bottle of my prsonal thing inaide the room. Meaning that, the Astana Hotel staff lie to me and really inappropriate. They just say no such thing and then, just leave the case like that. Even i ask to talk to their GM also they not allowed. This is Astana Hotel Tawau
Budget hotel with lift!”
Clean & spacious room for the price you pay. Plus, this hotel has a lift! Has basic amneties. Grocery store is walking disctance.
NOT PROPERLY CLEANED”
Not recommended because of the room condition. Wet floor, wet toilet, phone not working, thin pillows. But there are parking,, friendly staff, and nearby Pasar Tanjung Tawau.
On the Main rroad.”
In the old part of Tawau.
Check in Problem”
I was supposed to stay in the hotel for 1 night. but what happen during my check in shouldn't have happen to others. My booking apparently is overlapped with another 'future dweller' who book a the room through phone call and it happen just a few hours BEFORE i came to check in. I already bought the the coupon and ive already stated that i'm not sure the time of my arrival and they went ahead letting the room get booked by another customer. I was so tired and i have to wait like 30 minutes before everything settled. i was fuming by the time i was in the room. and that is not the emotion i want to take with me to my sleep. However, the room was nice except for the extra plug and the location of the plug. other than that everything is OKAY. it's worth what we pay for
Good location, value for money and very friendly staff. Need to ensure cleanliness of the floor. We step in the room with stain floor until we wiped it with towel and we notice whole floor were dirty. Others were ok for these kind of budget hotel.
room clean bed comfortable, service satisfactory but the toilet with awful odor.”
i stayed in twin bed room alone as it was the cheapest. Only thing that I am unhappy about is the strong unpleasant odor from the ventilation unit fixed on the ceiling of the toilet. After I made the complaint, the hotel provided me with air refreshers but it doesn't last longer and the odor back again. I fall sick on the second day itself even though am not sure due to that or not. However, my friend who stayed in different room did not come across with this problem even though she had mentioned to me of a slight pipe leakage in the toilet.
A unremarkable hotel. The room and the facilities were sufficient. The staff was really friendly and helpfull. Airconditioning in the room didnt do too much so it was rather hot in the room
Very near to UTC Tawau and easy for buying sundry.
Cheap & Good location”
The hotel has a good location with affordable price but cleanliness need to be improved. The room that we stayed was not clean and there are so many stains on the wall. The toilet also not clean, you can easily see all the dirts! Really hope that the hotel can maintain their rooms as it has a very good location though.
Apart from some stain on the room walls, and a blocked bathroom drainage, it's a nice, clean, good value for money room
I stayed in the hotel for two times. On the second time, I book 3 rooms and we experienced a not-so-clean room and the bathroom. The room price is affordable. Yet the facilities is kinda sad. I hope the room and the bathroom could get even cleaner next time! Thank you
Hi, Nurul ! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Zara