Aston Balikpapan Hotel & Residence
Aston Balikpapan Hotel & Residence
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Superior Aston Balikpapan Hotel & Residence
Superior
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Lobby Aston Balikpapan Hotel & Residence
Lobby
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Interior view Aston Balikpapan Hotel & Residence
Interior view
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Swimming pool Aston Balikpapan Hotel & Residence
Swimming pool
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See map Aston Balikpapan Hotel & Residence
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Location
Excellent
8.2
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Aston Balikpapan Hotel & Residence

Excellent location
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Very good
From 653 reviewsSee what guests said
7.8
Recommended by 86% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
8.1
Excellent
Room comfort & quality
Executive
Executive
...
  • Partial ocean view
  • 64 m²/689 ft²
  • 1 single bed and 1 double b...
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Deluxe
Deluxe
...
  • City view
  • 51 m²/549 ft²
  • 1 double bed
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Royal Suite
Royal Suite
...
  • Ocean view
  • 140 m²/1507 ft²
  • 1 queen bed
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Suite Standard
Suite Standard
...
  • 108 m²/1163 ft²
  • Balcony/terrace
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Superior
Superior
...
  • City view
  • 35 m²/377 ft²
  • 1 queen bed
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Double Or Twin Standard
Double Or Twin Standard
...
  • 108 m²/1163 ft²
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More about Aston Balikpapan Hotel & Residence

More about Aston Balikpapan Hotel & Residence

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (653)Booking.com Reviews (166)
7.8
Very good
Read reviews from:
Cleanliness7.7
Facilities7.4
Location8.2
Room comfort and quality8.1
Service7.8
Value for money7.6
Provided by verified guests of Agoda
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Superior
Deluxe
Executive
Royal Suite
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Showing 571 verified guest comments
12345
10.0
Widiyanto from Indonesia
Business traveler
Executive
Stayed 1 night in February 2018
Beautiful memory”
Many times and never boring
Reviewed May 22, 2018
8.8
Iman from Indonesia
Business traveler
Superior
Stayed 1 night in April 2018
GOOD”
GOOD
Reviewed April 30, 2018
8.8
Jazelle from United States
Family with young children
Royal Suite
Stayed 1 night in April 2018
waiting”
We had to wait 2 hours for our rooms to be ready.
Reviewed April 18, 2018
4.0
Ricky from Indonesia
Business traveler
Deluxe
Stayed 1 night in April 2018
Very Disappointed ”
They are overbooked the room, so they upgraded me to excutive room but the room is so dirty and many things went wrong (water leak, dirty bed sheet, etc). Lift is the worst of all, slow broken, speechlesss then they offered me to swithc again to superior room which is less price that what I paid, and only gave a lunch voucher as compensation
Reviewed April 13, 2018
9.2
harry from Indonesia
Solo traveler
Executive
Stayed 1 night in April 2018
great hotel value for money”
may be next time more update in web including bfast . in property not include not customer fouls if the price in web include bfast over all 9
Reviewed April 06, 2018
8.4
Brian from Philippines
Business traveler
Superior
Stayed 1 night in March 2018
Overall... Adequate”
I got upgraded to better room. Taking a closer look at the room however, despite being big and cozy, it really needs renovation as a lot of plaster on the walls have begun crumbling.
Reviewed April 04, 2018
7.6
Iman from Indonesia
Business traveler
Executive
Stayed 1 night in October 2017
GOOD”
GOOD
Reviewed April 02, 2018
10.0
Brian from Philippines
Business traveler
Superior
Stayed 1 night in February 2018
Spacious Room”
Nice and spacious room which makes resting very relaxing after a tiring day. Definitely my default place in Balikpapan
Reviewed March 01, 2018
9.2
Brendan from Indonesia
Business traveler
Deluxe
Stayed 2 nights in January 2018
The Flying Kiwi”
Have stayed in other Kupang hotels this is by far the best. Have stayed here 4 or 5 times before times. Staff knew by name, quick check in, good bed and clean bedding, great views, Must eat fresh fish from market across the road 1 fish seller old woman will BBQ your fish, breakfast section could be improved. 2 night before I stayed at another Aston Hotel this one was by far better. I stayed here just after it open 3 years later still looks like new.
Reviewed January 28, 2018
8.0
Handoko from Indonesia
Business traveler
Superior
Stayed 1 night in August 2017
nice hotel”
feel like home. surely will come back to this hotel
Reviewed January 08, 2018
7.6
Ian from Australia
Family with teens
Deluxe
Stayed 2 nights in November 2017
Family of four”
At the last minute my two children, ages 10 and 18 decided to travel with my Wife and I , we contacted the hotel and upgraded our room to a two bedroom suite, the receptionist was very helpful. The room was good and suited our family perfectly.
Reviewed November 30, 2017
9.2
Ari from Indonesia
Business traveler
Executive
Stayed 1 night in November 2017
Nice hotel”
Nice hotel, new, clean and value for money.. But the food needs improvement. I stayed in the Executive room (2 bed, 2 bath, apartment like). It will work awesome for family, but I dislike that both blinds in both rooms didn't work well
Reviewed November 27, 2017
4.8
Graceby from Australia
Solo traveler
Executive
Stayed 1 night in January 2017
No one to help. ”
I mean I guess you get what you pay for, but the hotel room was not clean, i felt like I could feel the dust particles in the bed. At breakfast, there was no tables to sit at, had to share. Breakfast was very very average. Also when you arrive theres a huge staircase and not one single staff member helped me bring my suitcase up, they literally all just watched me and even struck up a conversation with me. Ridiculous.
Reviewed October 17, 2017
Dear Ms. Graceby, we feel very sorry for the inconvenience you have experienced. We put our biggest concern to the cleanliness of our rooms and to avoid crowded during breakfast, we will open another section during high occupancy to be more spacious. Breakfast choices is being review, so we can added more menu to our breakfast buffet. I also apologize for the building's security in charge at that time, we have trained our concierge to always standby in order to help guest bring suitcases upon arrival. Regards, Ketut Kartika - General Manager
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Aston Balikpapan Hotel & Residence
8.0
Lie from Indonesia
Solo traveler
Deluxe
Stayed 2 nights in September 2017
Nice hotel”
Nice hotel
Reviewed September 29, 2017
Dear Mr./Ms. Lie, thanks for the 4 stars rating given to us! Look forward to see you again on your next trip. Regards, Ketut Kartika - General Manager
Responded October 23, 2017
Aston Balikpapan Hotel & Residence
7.6
Iman from Indonesia
Business traveler
Executive
Stayed 1 night in July 2017
GOOD”
Very good..
Reviewed July 25, 2017
3.2
Ming from Singapore
Business traveler
Deluxe
Stayed 3 nights in July 2017
One of the worst hotel in Indonesia”
Nothing good about this hotel. It's old, very old, packed with a damp pungent smell and cracked furnishing. Sheets aren't clean and the air con doesn't work properly. But these aren't the worst parts. The sliding doors to the balcony are riveted and not closed completely. Gaps between the doors forces one to hear the sound of the traffic the entire night. The noise problem worsened at 4.30am, where the calls of the roosters and the loud audio of prayers from a neighboring mosque pours into the room. I did not sleep more than 3 hours per night due to these conditions. The water pipes and shower heads are rusty, giving a metallic smell and taste to the water. The heater does not work. I actually felt filthy and miserable after showers. This poor hotel really should not be in operation any longer. It delivers both adverse physical and mental impacts to its customers. This is indeed a miserable and awful stay.
Reviewed July 09, 2017
Dear Mr./Ms. Ming, we are definetly let ourself down by the product and service that you not supose to experienced. Actually we're renovating our rooms partially, renewal all the furniture inside it. We would be glad if you may call an assistant to reception to fix the problem of balcon's door and water heater right away, anytime. Surely, we will keep doing the water quality checking periodically, to have a better quality both smell and taste. Look forward to welcome you back again as we endeavour to show you improvements from our side. Warmest regards, Ketut Kartika - General Manager
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Aston Balikpapan Hotel & Residence
8.0
felix from Indonesia
Business traveler
Executive
Stayed 1 night in May 2017
nice view from room”
the hotel has very nice view especially when you are swimming in the pool. the room is spacious and the staff is quite nice and responsive but the room is not too clean for the value of money that I paid.
Reviewed June 06, 2017
Thank you for give us 5 star review,looking forward to stay more with us
Responded June 15, 2017
Aston Balikpapan Hotel & Residence
9.6
Rizal from Indonesia
Couple
Superior
Stayed 1 night in May 2017
good hotel”
nice place and nice hotel. at the back there is swimming pool and we can see the beach from pool nice
Reviewed May 23, 2017
3.6
Priskila from Indonesia
Group
Executive
Stayed 2 nights in December 2016
Nah”
Water was so smelly, room so dirty, not even thinking to come back here anymore.
Reviewed April 18, 2017
8.4
William from Australia
Solo traveler
Deluxe
Stayed 6 nights in April 2017
Nice stay”
Clean hotel good breakfast and great spa. Pool ok in the shade so cool. Menu not big but enough. Although food ordered was out of stock. Staff make this hotel very enjoyable
Reviewed April 17, 2017
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