Experience Comfort and Convenience at Aston Ketapang City Hotel
Located in the heart of Ketapang, Indonesia, Aston Ketapang City Hotel offers a range of top-notch facilities to ensure a comfortable and convenient stay for its guests. Enjoy a freshly brewed cup of coffee at the hotel's coffee shop or unwind with a drink at the bar. The hotel also provides laundry service, room service, safety deposit boxes, airport transfer, valet parking, and concierge. The air-conditioned rooms are equipped with bathrobes, hair dryer, television, mini bar, satellite/cable TV, and Wi-Fi. Indulge in a relaxing massage or work up a sweat at the fitness center and spa. Stay connected with free Wi-Fi in public areas and take advantage of the car park, designated smoking area, refrigerator, shuttle service, dry cleaning, express check-in/check-out, luggage storage, shared lounge/TV area, karaoke, daily housekeeping, halal restaurant, car park onsite, self-parking, car park free of charge, and free fitness center. Experience comfort and convenience at Aston Ketapang City Hotel.
Choose Your Ideal Room Type at Aston Ketapang City Hotel
Aston Ketapang City Hotel offers a range of room types to suit every traveler's needs. The Deluxe room spans 25 square meters and comes with a comfortable double bed. Those looking for a more spacious room can opt for the Suite Room, which offers 52 square meters of luxurious space and a king-sized bed. For those traveling in groups or with family, the Superior room is an ideal choice, with 21 square meters of space and the option of either two single beds or a double bed.
Unmatched Service and Comfortable Stay at Aston Ketapang City Hotel
Aston Ketapang City Hotel has received rave reviews from its customers for its excellent service and comfortable accommodations. Guests have praised the hotel for its nice and great amenities, including comfortable beds and hot water showers. The hotel is also praised for its pocket-friendly price, full amenities, and wide selection of breakfast. Additionally, guests have noted that the hotel provides an entertainment center, making it a great place to stay. Overall, customers have rated Aston Ketapang City Hotel as a good hotel that offers a great value for money.
Aston Ketapang City Hotel: A Customer Favorite in Ketapang, Indonesia
Aston Ketapang City Hotel has received high praise from its customers, earning an impressive overall rating of 7.8. Guests have particularly raved about the hotel's prime location, with a rating of 8.3, making it an ideal choice for those looking to explore the city. The staff performance has also been praised with a rating of 8.0, highlighting the hotel's commitment to providing exceptional service. While the food and dining received a rating of 7.0, the hotel's value for money was rated at an impressive 7.7. The cleanliness of the hotel was also highly rated at 7.6, ensuring that guests can enjoy a comfortable and hygienic stay. With a rating of 7.2 for comfort and 7.4 for facilities, Aston Ketapang City Hotel is a top choice for travelers seeking a comfortable and convenient stay in Ketapang, Indonesia.
Very comfortable staycation here!”
Comfortable room, centrally located, room was ready immediately upon check-in due to pandemic.
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Exceptional”
I booked the wrong hotel, supposed to be in Ketapang to cross to Bali. My money is wasted. 🤣🤣🤣
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Dear Ibu Grace, Salam Hangat dari Aston Ketapang. Terima kasih atas waktunya telah memberikan penilaian yan baik kepada kami walaupun terjadi kesalahan pemesanan hotel. Kami mohon maaf atas ketidaknyamanan dan untuk lebih berhati-hati kedepannya untuk memastikan pesanan sesuai dengan kota tujuan yang akan dituju. Salam sehat selalu dan semoga dapat kesempatan untuk menyambut Ibu Grace di Aston Ketapang City Hotel. Salam Hormat, Reza Firdaus General Manager
Hotel in city center”
Great place to stay. Comfort bed, nice hot water shower. But several things need to be change like lighting in bathroom is too dark. Towel are slightly torn and humid. Tv channel are bad...but overal its a good hotel.
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Recommendation”
Strategic Location
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Dear Bapak Roland, Salam Hangat dari Aston Ketapang. Terima kasih atas waktunya telah memberikan penilaian baik kepada kami, Aston Ketapang City Hotel berada di pusat kota sehingga memudahkan akses kemana saja dan dapat ditempuh dengan mudah. Salam sehat selalu dan sampai berjumpa kembali di waktu yang akan datang. Salam Hormat, Reza Firdaus General Manager
Good hotel”
Space: average Clean: good BF : very good Price: fair
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Dear Bapak Jhon, Warm greetings from Aston Ketapang Thank you for choosing Aston Ketapang City Hotel as an accommodation for your staying. We are very grateful for the information which is very valuable to us and very happy to hear about your sharing experiences by giving a rating. Once again thank you for your attention and we are happy to welcoming you back at Aston Ketapang City Hotel. Best Regards, Reza Firdaus General Manager
Go for only once kinda hotel”
Worst Aston in my experience!!! First, they gave me non-properly maintained room ever where the aircon was not working 100% (it’s not cold enough), dirty and smelly bed. In addition, the WIFI was just as bad as the dusty floor. No towel!!! (I had to call the receptionist as the housekeeping wasn’t picking up (they provided the number on the phone lists). I called the engineering team to look at the aircon and they didn’t do anything, just telling me to call the receptionist in case the aircon is still not working (waited for 2 hours already). When I called the receptionist though, they confronted me a little by telling me the aircon is working normally the engineering said but they move me to another room once I said it’s still hot. I mean maybe I was expecting too much of this hotel, they are quite experienced in the hospitality industry after all (or maybe not). Just wonder what did the management do ? Did they ever check every room?
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Dear Bapak Ferdy, Warm greetings from Aston Ketapang City Hotel First of all, thank you very much for choosing Aston Ketapang City Hotel. We're very sorry to hear that you had an unpleasant stay, but I really appreciate you raising the issue with us. Regarding the AC, currently we do regular maintenance and cleaning for all AC rooms and we hope we can solve it on schedule. Together with this, our Housekeeping team has also do room refreshment program to avoid dirty and smelly room also the issue regarding not standard room set up. For the WIFI, we still on process to change and add the equipment to have the best connection. Last but not least, we will train our staff again to give the best service and response to all of our guest. Once again we apologize for your inconvenience while at Aston Ketapang City Hotel and we are happy to wait for your return. Best Regards, Reza Firdaus General Manager
The Best Hotel of Ketapang”
In general, it was great stay at the Aston Ketapang City Hotel. Because it is one the best hotel of the city of Ketapang. Not quite far from the airport. The area is calm and not so crowded, eventhough the location just on the side of the main street.. On the otherhand, the shopping area can be reach by walking for 5 minutes from Hotel. Eventhough, the breakfast not so good, but at the outside hotel, we can found many delicious traditional food.
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Reasonable Option to stay in Ketapang, West Borneo”
In a small city like Ketapang, you don't have many options to choose. Luckily, Aston Ketapang is strategically located near the airport. With pocket-friendly price, this hotel provide full amenities and wide selection of breakfast plus places for entertainment center. But cleanliness is one thing that need more attention from the hotel management. You can not expect any ants on your bed linen when you are so tired and want to crash as soon as possible.
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Great hotel in a small town”
Ketapang is a small town, it is surprising that there is a hotel like Aston in this place. Thanks to Aston, you make my stay comfortable.
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Nice hotel in a small city”
nice hotel in a small city and one of the highest building in Ketapang city. They have a fast internet that's made me easy to access an information and communication with my family....
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Unusual luxereous hotel in small town”
Extremeky posh hotel in the middle of the small town of Ketapang, Friensly staff, but not very knowledgable. Reasonable breakfast buffet on the terrace. Wifi did not work!
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big room with small bathroom”
Room is spacious, but not well maintained. Got spiders and lizards in the room. Breakfast is ok, not much variation of menu, though. This is the only stars hotel in Ketapang.
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Best hotel at ketapang”
Nice city hotel and had good time staying here
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Nice city hotel”
staying in this fine city hotel is great
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Mediocre Hotel”
Sadly this is the best one in Ketapang. There isn't anywhere to stay nicer.
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great”
nice n great hotels
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. ”
This hotel only 5-8 minutes from airport by taxi. Very difficut to find public transportation. The cleaniness not to good
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nice hotel”
felt so comfort to stay here, the staff was so kind and the room was very clean.
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Nice Hotel”
Nice and clean room. Nice service from the staff. Breakfast is good.
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Hotel fit for business activity”
It was a business trip stay, this hotel performance was so poor, the food, the room, the room smelled awful, I guess people choose this hotel because there's no other hotel available
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