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Exterior view, Aston Ketapang City Hotel in Ketapang
Deluxe  - Room plan, Aston Ketapang City Hotel in Ketapang
Exterior view, Aston Ketapang City Hotel in Ketapang
Lobby, Aston Ketapang City Hotel in Ketapang
Interior view, Aston Ketapang City Hotel in Ketapang
Interior view, Aston Ketapang City Hotel in Ketapang
Aston Ketapang City Hotel

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7.8

Very good

190 reviews

190 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Rahadi Osman Airport
2.4 km
Supadio Airport
197.4 km
Iskandar Airport
214.0 km

Aston Ketapang City Hotel

68A R.Suprapto Street, Delta Pawan, Ketapang, Indonesia, 78851 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Delta Pawan part of Ketapang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rahadi Osman Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Cheaper than 60% of all properties in Ketapang in the last 24 hoursCompared to 10 Ketapang properties at Agoda for various dates
Value for money7.9
Distance to city center1.0 km
Location rating8.4

Rooms available at Aston Ketapang City Hotel

Superior
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite Room
...
  • Room size: 52 m²/560 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Matan Suite
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 queen bed
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Junior Suite
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 1 queen bed
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Single Room - Superior
...
  • Shower
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Suite<kayong>
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Kayong Suite
...
  • Shower
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Double Room Suite
...
    Enter dates to see prices

    Frequently asked questions

    What kinds of entertainment are available at Aston Ketapang City Hotel?

    Aston Ketapang City Hotel offers karaoke while you stay at this property, providing travelers with entertainment value all throughout your remain here.

    Is car parking available at Aston Ketapang City Hotel?

    Aston Ketapang City Hotel offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    How many rooms does Aston Ketapang City Hotel have?

    Aston Ketapang City Hotel has a total of 146 rooms.

    How long do travelers typically stay at Aston Ketapang City Hotel?

    Verified past guests that have stayed at Aston Ketapang City Hotel had an average nightly stay of 1 night at this property.

    At what time of the year is Aston Ketapang City Hotel most popular?

    Aston Ketapang City Hotel's most popular month where verified guests have stayed the most is in July.

    What was the average room rate for Aston Ketapang City Hotel been in the past month?

    The average room rate for Aston Ketapang City Hotel in the past month is 391208.79 IDR, compared to city's average of 305180.53 IDR.

    In which languages can Aston Ketapang City Hotel's employees communicate?

    Aston Ketapang City Hotel can communicate up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

    What is the typical rating that verified Solo travelers' have given to Aston Ketapang City Hotel?

    Past solo travelers that have stayed at this property have given Aston Ketapang City Hotel an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that past Business travelers' have given to Aston Ketapang City Hotel?

    Past business travelers that have stayed at this property have given Aston Ketapang City Hotel an average rating of 7.6. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

    Is breakfast offered at Aston Ketapang City Hotel?

    Visitors can enjoy breakfast offered with an additional charge of 68000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

    What people love about Aston Ketapang City Hotel

    • 7.2

      Very good
      Cleanliness

      "Space: average Clean: good BF : very good Price: fair"

      John

      |

      December 10, 2022

    • 8.4

      Excellent
      Bathroom

      "Comfort bed, nice hot water shower."

      Roy

      |

      August 12, 2020

    • 8.4

      Excellent

      "Great place to stay."

      Roy

      |

      August 12, 2020

    Overall rating:

    7.8

    Very good
    190 reviews
    Cleanliness
    7.7
    Facilities
    7.5
    Location
    8.4
    Read all reviews >
    More about Aston Ketapang City Hotel

    More about Aston Ketapang City Hotel

    Experience Comfort and Convenience at Aston Ketapang City Hotel

    Located in the heart of Ketapang, Indonesia, Aston Ketapang City Hotel offers a range of top-notch facilities to ensure a comfortable and convenient stay for its guests. Enjoy a freshly brewed cup of coffee at the hotel's coffee shop or unwind with a drink at the bar. The hotel also provides laundry service, room service, safety deposit boxes, airport transfer, valet parking, and concierge. The air-conditioned rooms are equipped with bathrobes, hair dryer, television, mini bar, satellite/cable TV, and Wi-Fi. Indulge in a relaxing massage or work up a sweat at the fitness center and spa. Stay connected with free Wi-Fi in public areas and take advantage of the car park, designated smoking area, refrigerator, shuttle service, dry cleaning, express check-in/check-out, luggage storage, shared lounge/TV area, karaoke, daily housekeeping, halal restaurant, car park onsite, self-parking, car park free of charge, and free fitness center. Experience comfort and convenience at Aston Ketapang City Hotel.

    Choose Your Ideal Room Type at Aston Ketapang City Hotel

    Aston Ketapang City Hotel offers a range of room types to suit every traveler's needs. The Deluxe room spans 25 square meters and comes with a comfortable double bed. Those looking for a more spacious room can opt for the Suite Room, which offers 52 square meters of luxurious space and a king-sized bed. For those traveling in groups or with family, the Superior room is an ideal choice, with 21 square meters of space and the option of either two single beds or a double bed.

    Unmatched Service and Comfortable Stay at Aston Ketapang City Hotel

    Aston Ketapang City Hotel has received rave reviews from its customers for its excellent service and comfortable accommodations. Guests have praised the hotel for its nice and great amenities, including comfortable beds and hot water showers. The hotel is also praised for its pocket-friendly price, full amenities, and wide selection of breakfast. Additionally, guests have noted that the hotel provides an entertainment center, making it a great place to stay. Overall, customers have rated Aston Ketapang City Hotel as a good hotel that offers a great value for money.

    Aston Ketapang City Hotel: A Customer Favorite in Ketapang, Indonesia

    Aston Ketapang City Hotel has received high praise from its customers, earning an impressive overall rating of 7.8. Guests have particularly raved about the hotel's prime location, with a rating of 8.3, making it an ideal choice for those looking to explore the city. The staff performance has also been praised with a rating of 8.0, highlighting the hotel's commitment to providing exceptional service. While the food and dining received a rating of 7.0, the hotel's value for money was rated at an impressive 7.7. The cleanliness of the hotel was also highly rated at 7.6, ensuring that guests can enjoy a comfortable and hygienic stay. With a rating of 7.2 for comfort and 7.4 for facilities, Aston Ketapang City Hotel is a top choice for travelers seeking a comfortable and convenient stay in Ketapang, Indonesia.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.5

    Most talked about facilities

    Breakfast

    7 mentions

    Internet

    3 mentions

    Food & Dining

    2 mentions

    Housekeeping

    2 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Karaoke
    • Massage
    • Nightclub
    • Spa
    • Spa/sauna
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Grooming service
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Slippers
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Buffet
    Restaurants on site
    Cozy Restaurant
    • Cuisine: Indonesian, International
    • Menu: Buffet, A-la-carte

    Location

    68A R.Suprapto Street, Delta Pawan, Ketapang, Indonesia, 78851
    Excellent
    Location

    8.4

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 18 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from13:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee87500 IDR
    • Distance from city center1.0 km
    • Travel time to airport (minutes)15
    Extras
    • Breakfast charge (unless included in room price)68000 IDR
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors5
    • Number of restaurants1
    • Number of rooms 146
    • Room voltage220
    • Year property opened2008
    • Most recent renovation2014

    Reviews of Aston Ketapang City Hotel from real guests

    Provided by verified guests of Agoda
    7.8
    Cleanliness7.7
    Facilities7.5
    Location8.4
    Room comfort and quality7.2
    Service8.1
    Value for money7.9
    High score for Ketapang
    Rating
    9+ Exceptional (17)
    8-9 Excellent (12)
    7-8 Very Good (21)
    6-7 Good (13)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (14)
    Jun - Aug (27)
    Sep - Nov (23)
    Dec - Feb (16)

    Show reviews that mention 

    Showing 80 verified guest comments
    1234
    10.0
    Exceptional
    niken from Indonesia
    Solo traveler
    Superior
    Stayed 2 nights in October 2020

    Very comfortable staycation here!”

    Comfortable room, centrally located, room was ready immediately upon check-in due to pandemic.

    Reviewed November 21, 2020

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    10.0
    Exceptional
    Grace from Indonesia
    Couple
    Superior
    Stayed 1 night in September 2022

    Exceptional”

    I booked the wrong hotel, supposed to be in Ketapang to cross to Bali. My money is wasted. 🤣🤣🤣

    Reviewed September 18, 2022

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    Dear Ibu Grace, Salam Hangat dari Aston Ketapang. Terima kasih atas waktunya telah memberikan penilaian yan baik kepada kami walaupun terjadi kesalahan pemesanan hotel. Kami mohon maaf atas ketidaknyamanan dan untuk lebih berhati-hati kedepannya untuk memastikan pesanan sesuai dengan kota tujuan yang akan dituju. Salam sehat selalu dan semoga dapat kesempatan untuk menyambut Ibu Grace di Aston Ketapang City Hotel. Salam Hormat, Reza Firdaus General Manager

    Responded September 20, 2022
    Aston Ketapang City Hotel
    8.4
    Excellent
    Roy from Indonesia
    Business traveler
    Superior
    Stayed 1 night in August 2020

    Hotel in city center”

    Great place to stay. Comfort bed, nice hot water shower. But several things need to be change like lighting in bathroom is too dark. Towel are slightly torn and humid. Tv channel are bad...but overal its a good hotel.

    Reviewed August 12, 2020

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    8.0
    Excellent
    Roland from Indonesia
    Couple
    Superior
    Stayed 2 nights in April 2023

    Recommendation”

    Strategic Location

    Reviewed April 21, 2023

    See room deals

    Dear Bapak Roland, Salam Hangat dari Aston Ketapang. Terima kasih atas waktunya telah memberikan penilaian baik kepada kami, Aston Ketapang City Hotel berada di pusat kota sehingga memudahkan akses kemana saja dan dapat ditempuh dengan mudah. Salam sehat selalu dan sampai berjumpa kembali di waktu yang akan datang. Salam Hormat, Reza Firdaus General Manager

    Responded May 02, 2023
    Aston Ketapang City Hotel
    7.2
    Very good
    John from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in November 2022

    Good hotel”

    Space: average Clean: good BF : very good Price: fair

    Reviewed December 10, 2022

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    Dear Bapak Jhon, Warm greetings from Aston Ketapang Thank you for choosing Aston Ketapang City Hotel as an accommodation for your staying. We are very grateful for the information which is very valuable to us and very happy to hear about your sharing experiences by giving a rating. Once again thank you for your attention and we are happy to welcoming you back at Aston Ketapang City Hotel. Best Regards, Reza Firdaus General Manager

    Responded December 14, 2022
    Aston Ketapang City Hotel
    4.4
    Ferdy from Zimbabwe
    Solo traveler
    Superior
    Stayed 1 night in February 2023

    Go for only once kinda hotel”

    Worst Aston in my experience!!! First, they gave me non-properly maintained room ever where the aircon was not working 100% (it’s not cold enough), dirty and smelly bed. In addition, the WIFI was just as bad as the dusty floor. No towel!!! (I had to call the receptionist as the housekeeping wasn’t picking up (they provided the number on the phone lists). I called the engineering team to look at the aircon and they didn’t do anything, just telling me to call the receptionist in case the aircon is still not working (waited for 2 hours already). When I called the receptionist though, they confronted me a little by telling me the aircon is working normally the engineering said but they move me to another room once I said it’s still hot. I mean maybe I was expecting too much of this hotel, they are quite experienced in the hospitality industry after all (or maybe not). Just wonder what did the management do ? Did they ever check every room?

    Reviewed February 06, 2023

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    Dear Bapak Ferdy, Warm greetings from Aston Ketapang City Hotel First of all, thank you very much for choosing Aston Ketapang City Hotel. We're very sorry to hear that you had an unpleasant stay, but I really appreciate you raising the issue with us. Regarding the AC, currently we do regular maintenance and cleaning for all AC rooms and we hope we can solve it on schedule. Together with this, our Housekeeping team has also do room refreshment program to avoid dirty and smelly room also the issue regarding not standard room set up. For the WIFI, we still on process to change and add the equipment to have the best connection. Last but not least, we will train our staff again to give the best service and response to all of our guest. Once again we apologize for your inconvenience while at Aston Ketapang City Hotel and we are happy to wait for your return. Best Regards, Reza Firdaus General Manager

    Show more
    Aston Ketapang City Hotel
    8.3
    Excellent
    Benny from Indonesia
    Solo traveler
    Stayed 1 night in October 2012

    The Best Hotel of Ketapang”

    "City Center", "Friendly Staff", "Tha Best Hotel of the City"

    In general, it was great stay at the Aston Ketapang City Hotel. Because it is one the best hotel of the city of Ketapang. Not quite far from the airport. The area is calm and not so crowded, eventhough the location just on the side of the main street.. On the otherhand, the shopping area can be reach by walking for 5 minutes from Hotel. Eventhough, the breakfast not so good, but at the outside hotel, we can found many delicious traditional food.

    Reviewed October 05, 2013

    See room deals

    6.8
    Good
    Aliyanto from Indonesia
    Business traveler
    Superior
    Stayed 1 night in January 2019

    Reasonable Option to stay in Ketapang, West Borneo”

    In a small city like Ketapang, you don't have many options to choose. Luckily, Aston Ketapang is strategically located near the airport. With pocket-friendly price, this hotel provide full amenities and wide selection of breakfast plus places for entertainment center. But cleanliness is one thing that need more attention from the hotel management. You can not expect any ants on your bed linen when you are so tired and want to crash as soon as possible.

    Reviewed January 11, 2019

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    8.0
    Excellent
    Maria from Indonesia
    Family with teens
    Stayed 3 nights in September 2012

    Great hotel in a small town”

    The most comfortable hotel to stay

    Ketapang is a small town, it is surprising that there is a hotel like Aston in this place. Thanks to Aston, you make my stay comfortable.

    Reviewed November 22, 2012

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    6.7
    Good
    YUNI from Indonesia
    Business traveler
    Stayed 2 nights in June 2013

    Nice hotel in a small city”

    Good service, nice breakfast and fast internet

    nice hotel in a small city and one of the highest building in Ketapang city. They have a fast internet that's made me easy to access an information and communication with my family....

    Reviewed July 11, 2013

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    6.7
    Good
    Ruud from Netherlands
    Couple
    Stayed 1 night in December 2012

    Unusual luxereous hotel in small town”

    Nice comfortable rooms

    Extremeky posh hotel in the middle of the small town of Ketapang, Friensly staff, but not very knowledgable. Reasonable breakfast buffet on the terrace. Wifi did not work!

    Reviewed January 01, 2013

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    5.0
    Lidya from Indonesia
    Business traveler
    Stayed 1 night in June 2011

    big room with small bathroom”

    location

    Room is spacious, but not well maintained. Got spiders and lizards in the room. Breakfast is ok, not much variation of menu, though. This is the only stars hotel in Ketapang.

    Reviewed June 17, 2011

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    7.7
    Very good
    jafar from Indonesia
    Business traveler
    Stayed 3 nights in July 2015

    Best hotel at ketapang”

    Clean, low price and location

    Nice city hotel and had good time staying here

    Reviewed July 31, 2015

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    7.3
    Very good
    jafar from Indonesia
    Business traveler
    Stayed 1 night in July 2015

    Nice city hotel”

    location, price and clean

    staying in this fine city hotel is great

    Reviewed July 25, 2015

    See room deals

    5.2
    Dilla from Indonesia
    Solo traveler
    Superior
    Stayed 2 nights in August 2016

    Mediocre Hotel”

    Sadly this is the best one in Ketapang. There isn't anywhere to stay nicer.

    Reviewed August 18, 2016

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    10.0
    Exceptional
    EVI from Indonesia
    Business traveler
    Superior
    Stayed 1 night in October 2018

    great”

    nice n great hotels

    Reviewed October 28, 2018

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    6.8
    Good
    Feriyansen from Indonesia
    Business traveler
    Stayed 1 night in December 2016

    . ”

    This hotel only 5-8 minutes from airport by taxi. Very difficut to find public transportation. The cleaniness not to good

    Reviewed December 09, 2016

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    8.0
    Excellent
    Christien from Indonesia
    Business traveler
    Stayed 1 night in November 2012

    nice hotel”

    deluxeroom

    felt so comfort to stay here, the staff was so kind and the room was very clean.

    Reviewed November 21, 2012

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    8.0
    Excellent
    Felix from Indonesia
    Couple
    Stayed 1 night in December 2012

    Nice Hotel”

    Nice Staff

    Nice and clean room. Nice service from the staff. Breakfast is good.

    Reviewed December 26, 2012

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    5.0
    Mega from Indonesia
    Couple
    Stayed 1 night in November 2013

    Hotel fit for business activity”

    Location, staff and cleanliness

    It was a business trip stay, this hotel performance was so poor, the food, the room, the room smelled awful, I guess people choose this hotel because there's no other hotel available

    Reviewed December 12, 2013

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    1234
    This is a popular property. Don't miss out!

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