Great place to relax”

The ambience, the convinience, the cleanliness, the staff are great Every year 2-3 times i usually stay @aston, for me the menus @ breakfast time little bit boring, but the taste are good This time my tv channel guide is dusty, and the shower water never reach hot, just lukewarm, coz i check in @ 8pm, the water seems cold, especially for my kids

repeat customer staying at this hotel ”

one of the top choices hotel if you're staying in pluit in terms of facilities location and off course value for money. everything is great except that if you're traveling by online taxi. you're charged Rp. 5000 for just dropping by at the lobby. I think the management should give 5 minute for people who wanted to drop off their guess to the lobby without being charged. other than that. everything is acceptable.

Very disappointing front desk”

Not recommended

LORONG TO ROOMS ARE QUITE DARK.”

ROOM CLEANINESS IS ALRIGHT BUT NOT SUITABLE FOR THOSE WITH YOUNG TODDLERS OR BABIES. GOOD LOCATION TO EMPORIUM MALL, PLUIT TOP MALL. CLOSE TO AIRPORT BY 30 MINS OR LESS DRIVE ONE THING I DON'T LIKE IS THAT THE SUITE ARE IN TOWER 1 AND NOT CLOSE TO HOTEL LOBBY THOUGH YOU NEED TO WALK A BIT AND BEFORE THAT, THERE IS A KOI POND WHERE YOU CAN FEED THE FISHES. THERE IS ALSO A INDOMARET CONVENIENCE STORE RIGHT BELOW AROUND A CORNER OF TOWER 1 AND A BEAUTY CLINIC ON GF. AT 6 FLOOR THERE IS A SPA TO CATER TO MASSAGE,

Big clean room ”

Staff are friendly and helpful. Very impressed by Riska at the reception. She is very helpful and efficient to ensure my checking in/out goes smoothly. Staff at the restaurant are also very courteous but I must say that the quality of the food is not up to expectation. The breakfast spread however was reasonably good with a wide spread.

good choice”

Smooth checkin/out. good breakfast. fitness and spa available. swimmingpool is good size, dont forget goggles as the desinfection is quite strong. Good room size. Clean. indomaret downstairs and enough parkingspace. For the rare people who want to walk in jakarta, the shoppingmalls are close enough. AC is quite. Improvements possible: - checkout (for people staying more then 1 night) same day in evening for half price if rooms available - make the doors to the outdoor AC box better sealed off to keep streetnoise outside, as rest of the windows is good isolated Overall excellent stay, relatively good accessible from airport

Very spacious room, big and comfy bed, small attention to details need to be improved”

Pro: Hotel is just steps away from Pluit Junction and Emporium Mall. Also another mall called Pluit Village. Very easy to get taxi or Grabcar from the hotel. Room is spacious, Huge sofa (1 person can sleep very comfortably in the sofa). Well maintained room. Not too far from airport (20-30 mins drive under normal traffic) Cons: 2 guest lift available and i think its pretty slow, Room corridor is bit spooky since they don't turn on the lamp in the afternoon (and no aircond). Bathroom air ventilation sounds quite loud and i saw small tiny ants (not the biting type). Minibar fride is not cold at all. and safety deposit box is run out battery. Overall, it's an OK stay.

Exceptional”

The hotel was close to Ancol and Kota Tua and other visiting point. Clear room and food service. Various breakfast choices. There was a shopping near the hotel. It is also convenient to take taxi to central Jakarta.

Bad service for promised Airport pickup”

This hotel irresponsibly reject airport pickup with funny reason(Hotel vehicle having problem) if your arrival time is on late evening. It happened to me and i had to take taxi myself from airport. WORST, i met a cheater taxi who brought me to no where almost 1 hour journey before back to hotel with bill alomost Rp200,000. I am disappointed as i pick this hotel thinking it is near airport and had shuttle pickup/drop off from hotel.

Big & clean room, nice bfast, great location”

Great location at the heart of town Near to great medanese food Near to malls Big and clean room Great breakfast with many selection amd great taste esp the eggs are as good as the 5 star standard They also have apartment by the side but under different management but share facilities. Free parking

Broken Lift ”

Was trapped in the lift and immediately cancelled the second night stay and moved to Holiday Inn Pluit. Not even a sorry was offered by the front office and was told all cancellation had to be done via Agoda. Have been loyal to Aston but after this incident will avoid it.

WARNING: massive in-room COCKROACH infestation!”

Hotel building is relatively old. Got in the room at almost 12am, took a shower and went to bed; nothing seemed amiss. Got up to go to bathroom, saw 2 small cockroaches on the floor, got rid of them without thinking too much, went back to bed. Woke up at almost 7am, went to bathroom, saw 2 more cockroaches around the sink. Got rid of them and took a shower. Wanted to order room service, went to desk and took the menu folder. A big cockroach ran out from inside of folder toward me, threw the folder onto bed in surprise. Saw white dots on folder: they were tiny baby cockroaches (yes, they are white when babies). Saw a bigger cockroach crawling up the corner of bed. Now in full panic mode. Ran to bathroom to wash hands. Saw a big one under the hairdryer and another around the bathroom door. Immediately packed bags, checked out and complained to Front Office. Front Office said a manager will contact me to address my complaint. No one called. Stay away from this COCKROACH infested hotel!

Not bad hotel..”

Good hotel with decent rooms... Good staffs.. Not bad overall for the price..

business”

good location

Nice hotel”

Clean room, nice staff

Value for money , kind staffs”

Constant service quality with well maintained facilities. Not far from Jakarta Kota where railroad station as well as museums located... Comfortable and friendly hotel.

Nice hotel”

Nice hotel for stay, the food is good, the view for stay is good

good breakfast. got enough choices for non local guest”

good breakfast. 10 mins walking distance to nearest shopping mall. overall value for money

Good but..”

Ovearall i had a great staying experience at Aston Pluit. - Room is spacious, big and clean (the sofa in the spoking room is poorly maintain though, seem a bit disgusting). - staffs are kind and friendly. - the lounge at Level M (tower 2) is a good place to hangout and chill, quiet and peace.. - Breakfast is not bad, plenty of variety - the corridor on tower 1 19th floor is kind of humid and airless, felt quite uncomfortable there. - very near to emporioum mall and pluit junction mall.(its walking distance, at least for me) - Near to airport( 25-30 minutes by cab) - One more thing to take note, check out at noon could take longer than you are expected. Be 10-15 minutes earlier if you are rushing to airport. The queue during noon check out time is really long., but the front desk staffs were doing very well and trying their very best to speed up the process for everyone. Overall, i still recommending this hotel to others who would like to stay at Jakarta west area.

Exceptional”

I m extreamly delighted to meet so many of Aston Management and Staffs who are Humble Down to Earth and Courteous namely Tania, Pranata, Anis, Amin (Driver), Ms Lady (Operator), staffs handling breakfast, staffs at the Lounge. In General, this stay was my Best Stay in Indonesia so Far. Congratulation Aston and Management for Creating People Friendly Staffs which will definately draw in Thousands or Million's of new Customers in future.