Excellent 8.1
Based on 788 reviews

Recent customer comments

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based on 788 reviews
  • Cleanliness 8.1
  • Facilities 7.9
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.1
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Cherie from New Zealand
Deluxe Twin
Stayed 2 nights in July 2016
In the doldrums ....
Although its historical significance is the main focus and selling point, sadly this "grand old Dame" lacks the character and vibrancy she clearly had in her heyday. Unfortunately she has not been well tended. A make-over with a new "hair-do" to brighten her up and bring her in line with the 21st Century is sorely needed. I had looked forward to staying here and was very disappointed. Beds were very hard and no wee fridge for the mini bar. Also disgruntled to have to pay a deposit of 500 yuan for incidentals which meant I was left with surplus currency upon leaving not only the Hotel but the country. I'll be back to Shanghai but not to the Astor Hotel. Cherie, New Zealand
Reviewed July 10, 2016

Mark from Australia
Business travelers
Deluxe Double
Stayed one night in June 2016
Great location
Nice old hotel with great location. Rooms were big. Shower good.
Reviewed June 22, 2016

YUYA from Japan
Business travelers
Deluxe Double
Stayed one night in June 2016
Good location for trip
very near from the bund and Shanghai center. otherwise, not noisy, clean, very good hotel.
Reviewed June 06, 2016

frank from Australia
Business travelers
Deluxe Double
Stayed 4 nights in May 2016
Astor House Hotel Shanghai disappointing
A big disappointment even at the price. Internet terrible even by China standards. Noisy with neighbours able to be heard clearly. Bathroom dirty with dark moss growing in cracks where bath meets wall. Wallpaper needs renewing. Carpets in hallway needs replacing. Historic hotel that needs work. Low end of three star rating (if that).
Reviewed May 16, 2016

emmanuel from France
Families with older children
Family Room
Stayed 2 nights in May 2016
Past glory
We enjoyed staying there even though the level of service is not up to the magnificence of the building
Reviewed May 09, 2016

Yoke from Malaysia
Business travelers
Classical Room
Stayed one night in April 2016
Great location.
Great location at bund, 10 mins walk to famous shopping area Nanjing east road. Hotel is vintage with a clean room.
Reviewed April 29, 2016

Aldys from Indonesia
Deluxe Twin
Stayed 2 nights in April 2016
Beautiful building and interior
Love everything abt this hotel, if you're a vintage enthusiast, very recommended.
Reviewed April 29, 2016

KAR from Malaysia
Deluxe Twin
Stayed one night in April 2016
Good location
Good place to stay near main attractions of Shanghai. Walking distance to places of interest.
Reviewed April 27, 2016

KAR from Malaysia
Deluxe Twin
Stayed 4 nights in April 2016
Walking distance to the Bund
Old historical building but cosy. Very near to the Bund.
Reviewed April 27, 2016

Alice from Australia
Solo travelers
Deluxe Twin
Stayed 9 nights in April 2016
beautiful hotel but traffic noise constant .
Double glazing would help!
Reviewed April 25, 2016


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