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Very good7.7
Based on 38 reviews
Astoria Hotels By Sparsa
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7.7 Very good location
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7.7Location
  • Close to public transportation

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Deluxe Room
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  • City view
  • 35 m²
  • 2 single beds or 1 double b...
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Deluxe Triple Room
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  • City view
  • 30 m²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (38)
Booking.com Reviews (175)

5.6

Filter by guest type:
  • Cleanliness 7.5
  • Facilities 7.3
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 8.2
  • Value for money 7.6
Exceptional
  • Cleanliness 9.3
  • Facilities 8.0
  • Location 9.3
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
  • Cleanliness 7.2
  • Facilities 7.2
  • Location 7.5
  • Room comfort and quality 7.4
  • Service 8.1
  • Value for money 7.2
Excellent
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 9.0
  • Room comfort and quality 10.0
  • Service 9.0
  • Value for money 9.0
  • Cleanliness 6.7
  • Facilities 6.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 7.3
  • Value for money 4.7
Very good
  • Cleanliness 7.2
  • Facilities 7.0
  • Location 7.2
  • Room comfort and quality 8.0
  • Service 7.6
  • Value for money 8.0
Very good
  • Cleanliness 7.3
  • Facilities 7.3
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 8.0
  • Value for money 7.8
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8.4
Venkataraman from India
Family with teens
Deluxe Room
Stayed 1 night in July 2017
Good accommodation ”
The facilties/kitchen and menu /staff and conduct are all of high standards. Just pay more attention and care for cleanliness.
Reviewed July 25, 2017
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6.4
Khandakar from Bangladesh
Family with young children
Deluxe Room
Stayed 2 nights in May 2017
Good”
Price should be clear cut and breakfast should be more standard
Reviewed July 19, 2017
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7.6
Raman from India
Couple
Deluxe Room
Stayed 1 night in May 2017
Good Hotel in Madurai”
I stayed there for a night. It is an excellent one. Quality of the Food is fine. Locality is calm and near to all areas of the city. Only problem is check out is 12 noon even if you check in late on the earlier day. I was denied the room facility for a stay upto 2 p.m. instead of 12 noon. The staff refused even when my wife told them that they reported on the earlier day only at 2 p.m. Due to this we were to leave at 12.00 noon in the hot sun at 48 degrees Centigrade to the Airport and stayed in Airport Lobby for three hours. Not happy with such rigid rules.
Reviewed May 19, 2017
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9.6
Dato from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in April 2017
Thanks to AGODA”
I had a good stay at Astoria and I dont regret choosing this hotel I will surely recommend to all my friends who are visit Madurai India. It is such an awesome place to be at for your comfortable stay. I had a good stay and I remember this hotel. When i go back I will book here again. Thanks
Reviewed April 26, 2017
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4.4
Alexandra from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in February 2017
Staff were great. Rest disappointing. ”
The staff on the desk were friendly and moved our room to a higher floor, as I had requested when booking. The windows were so dirty we could hardly see out of them. Apart from that the room was fine. The restaurant was also not very clean. Place mats and drinks mats and some of the cutlery on the tables had old food on them. The fabric decorating the buffet tables was dirty. We booked a driver to Kanyakumari and found it very expensive compared with other places we have stayed. What we found strange was that we went on to another Sparsa Hotel in Kanyakumari, which was fabulous. It is a shame the Sparsa group can't invest as much in the Astoria, Madurai. The two hotels were worlds apart.
Reviewed February 04, 2017
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5.6
BALAMURUGAN from Malaysia
Family with teens
Deluxe Room
Stayed 3 nights in January 2017
Nice hotel with ugly service”
I had a reservation with the hotel for 3 nights. However I had to cancel the 1st night 2 days before departure due to some changes in my flight schedule. I made the cancellation through Agoda. Agoda rep called them to negotiate refund of the first night's payment - however the person whom they talked to had difficulty understanding English - thus Agoda rep sent them a mail requesting the change. No response received for 24hrs and when Agoda rep called them again the following day , the manager responsible for reservation, Guru told them that they can't do a refund due to their cancellation policy. I talked personally to their Sales Manager ( someone by the name of Viknesvaran ) upon my arrival there and explained the whole scenario...and all I got was ' sorry, I can't do anything' reply. The service during my stay there was equally bad. Had to call them 3 times before they set up my extra bed - which was ordered while booking the room. The wifi hardly worked. The food prices in their restaurant was probably the highest in Madurai. For the price paid, there're many other much better hotels in Madurai that we can go to. Strictly not recommended !
Reviewed February 01, 2017
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9.6
PENG from China
Couple
Deluxe Room
Stayed 1 night in January 2017
near the train station,but just out of the city center,always have to take a tutu ”
rt
Reviewed January 24, 2017
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7.2
kasthuri from Malaysia
Group
Deluxe Room
Stayed 1 night in September 2016
Need more cleanliness”
Had a good time spending at astoria whre the staff's all really good in fullfill our request but the toilet needs to be more clean . They need to provide with tissue in room and toilet as well..
Reviewed September 19, 2016
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8.0
Tjya from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in August 2016
Great place!”
The food was excellent!
Reviewed August 30, 2016
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8.0
LINDA from Australia
Solo traveler
Deluxe Room
Stayed 1 night in August 2016
Friendly and efficient staff”
Our overnight stay was very comfortable here. The staff were very excellent and very accomodating.
Reviewed August 15, 2016
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