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Astoria Palawan Resort

"Look for Jordan at morning dinning staff he is very professional who provide great customer service, this guy is deserve a raise or level up position ..."

Raychelle - February 17, 2020
Superior - Guestroom Astoria Palawan Resort
Lobby Astoria Palawan Resort
Interior view Astoria Palawan Resort
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Astoria Palawan Resort

Km. 62 North National Hi-way Brgy. San Rafael, Puerto Princesa, Palawan, Philippines, 5300 - See map
Free Wi-Fi
See map
Popular landmarks
Palawan Waterpark 250 m
Puerto Princesa City Baywalk Park 2.87 km
Fondeado Island 7.28 km
Binduyan Fall 10.26 km
Honda Bay 10.28 km
Binduyan Rock Formation 11.56 km
Isla Puting buhangin 12.12 km
Arreceffi Island 12.95 km
Buquias Island 13.55 km
Señorita Island 13.99 km
Nearby landmarks
Puerto Princesa City Baywalk Park 2.87 km
Ugong Rock 16.65 km
Puerto Princesa Underground River 23.48 km
Cowrie Island 27.04 km
Palawan Wildlife Rescue and Conservation Center 36.28 km
Firefly Watching 41.66 km
Secret Lagoon Beach 134.51 km
Las Cabanas Beach 137.2 km
Seven Commandos Beach 139.69 km
Nacpan Beach 156.94 km
7.2

Very good

Location rating score

Very good location
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Air conditioning

Cheaper than 83% of all properties in Palawan in the last 24 hoursCompared to 1,207 Palawan properties at Agoda for various dates
Value for money8.6
Distance to city center52.3 Km
Location rating7.2
Nearest airportSan Vicente Airport (SWL)
Distance to airport68.7 km

Rooms available at Astoria Palawan Resort

Excellent
Room comfort & quality
8.6
One Bedroom Suite
One Bedroom Suite
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 2 queen beds
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Deluxe
Deluxe
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 queen beds
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Two Bedroom Suite
Two Bedroom Suite
...
  • Room size: 91 m²/980 ft²
  • Garden view
  • 2 queen beds
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Superior
Superior
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed or 2 queen beds
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Superior Two Queen Room
Superior Two Queen Room
...
  • Room size: 32 m²/344 ft²
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Superior Two Queen Room
Superior Two Queen Room
...
  • Room size: 32 m²/344 ft²
  • 2 queen beds
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Suite Two Bedrooms
Suite Two Bedrooms
...
  • Shower
  • Kitchenette
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Room standard
Room standard
...
  • Shower
  • Kitchenette
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
  • Kitchenette
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Standard Room
Standard Room
...
  • Shower
  • Kitchenette
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Frequently asked questions

What time is check-in and check-out at Astoria Palawan Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Astoria Palawan Resort?

Astoria Palawan Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 PHP. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Astoria Palawan Resort has a car park available for guests. Parking is free for guests.

What is the smoking policy at Astoria Palawan Resort?

Astoria Palawan Resort does not permit smoking in any of its rooms or indoor areas.

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What people love about Astoria Palawan Resort

  • 10.0
    Exceptional
    Staff 

    "Super chill, comfy rooms and good ambient nice staff good service."

    Tomislav

    |

    July 18, 2019

  • 9.2
    Exceptional
    Staff 

    "The resort was really nice with very helpful and friendly staff."

    Mykah

    |

    January 19, 2020

  • 8.8
    Excellent
    Staff 

    "The whole staff of Astoria are very courteous and accommodating!"

    Eden

    |

    November 2, 2019

Property ranking|Compared to 1,207 Palawan properties
See all rankings
Room size
54 sqm.
Cleanliness score
9.2/10
Room comfort score
8.7/10
Service score
9.2/10
Bigger than
98
%
of Palawan properties
Better than
97
%
of Palawan properties
Better than
96
%
of Palawan properties
Better than
94
%
of Palawan properties
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Overall rating:
8.6
Excellent
863 reviews
Cleanliness
9.2
Facilities
8.8
Location
7.2
Read all reviews >
What travelers say they love:
Every staff we get in contact with are very polite and warm....
Cindy from Philippines
Family with older children
More about Astoria Palawan Resort

More about Astoria Palawan Resort

Whether you're a tourist or traveling on business, Astoria Palawan Resort is a great choice for accommodation when visiting Palawan. Only 62 kilometers away, this 4.5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Astoria Palawan Resort offers impeccable service and all the essential amenities to invigorate travellers. Top features of the hotel include free Wi-Fi in all rooms, daily housekeeping, facilities for disabled guests, luggage storage, and Wi-Fi in public areas.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the water park, fitness center, outdoor pool, and massage. With an ideal location and facilities to match, Astoria Palawan Resort hits the spot in many ways.

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Most talked about facilities

Food & Dining
38 mentions
Beach
29 mentions
Swimming Pool
28 mentions
Housekeeping
20 mentions

What they offer

9.2
Exceptional

"Complete facilities, including gym, clothes drying area, wat..."

Evangeline

|

February 10, 2020

View all reviews
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Nearest essentials

Airports

San Vicente Airport (SWL)
68.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Food and dining

Breakfast options

Asian
Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Astoria Palawan Resort from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.2
Facilities8.8
Location7.2
Room comfort and quality8.6
Service9.2
Value for money8.6
High score for Palawan
Rating
9+ Exceptional (223)
8-9 Excellent (80)
7-8 Very Good (82)
6-7 Good (36)
<6 Below Expectation (37)
Time of the year
Mar - May (94)
Jun - Aug (98)
Sep - Nov (101)
Dec - Feb (165)
All guests (863)
All room types
All languages

Show reviews that mention 

Showing 458 verified guest comments
12345
10.0
Exceptional
Christine from Philippines
Group
Deluxe
Stayed 1 night in February 2018

The common denominator-outstanding customer service”

I noticed in all reviews that Astoria Palawan’s customer service excellence has always been commended. I can attest to that because I experienced that when I, my parents, my husband and two children and my brother booked 2 nights in this awesome resort. The de luxe room was like a home away from home and has adjoining rooms painted in bright colors. The waterpark was breath taking and the food was great. Their nurse was super helpful when one if us had stomach upset. What’s best about this resort are the staff’s welcoming greetings and bright smiles and yes, Mr John John’s smile too. The welcome refreshments were yummy. Even if it’s s bit far from the city, its totally worth it. I arranged for underground tour and we were happy with it, as we did not wait long for our qeue. Even others who gave this resort a not so high review, they still put in a good word about Astoria Palawan customer services, it is so far if I may say do, the best.

Reviewed February 28, 2018
10.0
Exceptional
Anna from Philippines
Couple
Deluxe
Stayed 1 night in November 2017

Exceptional”

Our stay in Astoria Palawan has been really amazing. I celebrated my birthday there and inhad the best time. The moment we entered Astoria, we were welcomed by warm smiles. Every staff in the resort has been really courteous and hospitable. The room was really homey and clean. The pool was really inviting and it was a great feeling dipping into it especially at night. Although the beach can't be used during our stay because beach nourishment is on-going, Astoria made sure we'll have fun under the sun by giving us free access to Astoria Water Park. Our stay in Astoria Palawan has been really memorable.. A perfect place to celebrate my birthday! Than you so so much!

Reviewed December 02, 2017
9.6
Exceptional
Cristina from Philippines
Family with young children
Superior
Stayed 2 nights in February 2020

If you are planning to bring kids- read this”

Kindly note that I used my platinum voucher from my Platinum membership in Astoria apart from this agoda booking I paid for. Astoria Palawan somehow redeemed my frustration with Astoria post sales process ( I will make a separate review in FB) Check in process was smooth. I like that they have pearl necklace and unique welcome drinks for guests. They also have a small presentation regarding the hotel's facilities. Dan from front desk was very accomodating. He even looked for me at the restaurant when my room was available. Rooms- Clean, Spacious and safe for kids running around with wet feet. No risk of slipping. They provide free water in big bottles Food- everything taste good, staff are attentive, quick service. Meiry the supervisor from the restaurant is very helpful. She even arranged a complimentary cake w balloons for my daughter's bday. Facilities- a lot of playground area, waterpark and pools are clean, the kids will enjoy. I will definitely go back.

Reviewed February 12, 2020
9.6
Exceptional
Maria from Sweden
Family with teens
Superior
Stayed 1 night in December 2018

Family Staycation ”

We were amazed of how beautiful this resort is and the room is really big and very comportable and cozy. A well planned room in every details, we really love this resort and not to mention the hotel staff from the cleaners to the reception, restaurant personal and chefs and the golf car driver, their own hotel van drivers and staff in the ground are doing such a great job. Its really make us all enjoyed our staycation and we want to go back in Astoria Palawan in our next vacation. The food taste really good and my god the breakfast is really good buffet of international and local dishes as well is really great. We highly recommend this hotel resort to everyone. Worth the time and money to spend here.

Reviewed January 14, 2019

Dear Maria, Thank you for providing us with this thoughtful review! Here at Astoria Palawan, every minute of your stay is of great importance. And moving forward, you can be sure that we'll keep up this stellar performance! Were you able to have a taste of our grilled seafood? Seafood lover or not, our dishes are of the finest and freshest quality, and they're all a must-try! We're already looking forward to having you back, Maria! Up for a different sight to behold? Try taking a cool evening swim at The Pod with its bright lights, illuminating the water - a treat for the eyes, and your Instagram feed, we're sure! At your blissful paradise, The Astoria Palawan Management

Responded February 20, 2019
Astoria Palawan Resort
9.6
Exceptional
Jose from Philippines
Couple
Superior
Stayed 1 night in August 2018

Astoria Palawan: Perfect Getaway Location!”

Not knowing what to expect, the Astoria Palawan was a pleasant surprise. Looking for a getaway destination to decompress & relax, it definitely fit the bill. From the capable shuttle drivers who made transportation comfortable, to clean rooms, scenic beach views beside a disappearing edge pool, excellent service from friendly staff, to wonderful entertainment (acoustic guitar player extraordinaire & exciting fire dancers!), our stay at Astoria Palawan just kept getting better & better. The breakfast & dinner buffets enticed us with savory foods & the restaurant staff were informative & efficient. Side note: In the restaurant, ask for Jordan. He's happy to help & never stopped smiling. We'll definitely be back!

Reviewed August 07, 2018
8.4
Excellent
Iris from Philippines
Couple
Superior
Stayed 6 nights in January 2017

Good hotel, inconvenient location”

I just want to commend the friendly staff in Astoria for being so professional and very friendly. I am just a little upset by the management and their business priorities. Many of the cocktails were not available and this is not good because Astoria is very far away from any store or city. 1.5h to Puerto Proncesa city. The hotel offers tours to the attractions in Puerto Princesa but it is too expensive especially when it's just 2 of you. The price gets lower the more people there are traveling with you. I would recommend Astoria to adjust this as tourists can easily hire someone else for the tour. For now, contact Jomat at +63 917 944 6222 for your trips. His prices are reasonable and he speaks English very well. He acts as both a tour guide and a driver. He drives a big red van 8 people.

Reviewed February 06, 2017
10.0
Exceptional
Jailen from United States
Family with young children
Superior
Stayed 4 nights in July 2018

Great ,Awesome resort and amiable and hospitality of the staffs is a plus”

Upon arrival at the airport Astoria Palawan shuttle meet us with a smile. When we arrived the resort we felt the jospitality and welcome smiles with the staffs. The resort welcome us with greetings and mango/coconut shake and some mini muffins too.Treated us quickly until we were in our beautiful, coolest room to stay for vacation. We enjoyed our 4 nights stay. Sir Olli the restaurant manager offered us a venue by the beach for my grandaughters birthday party.Affordable venue , food, service, and karaoke and the gorgeous birthday decorations ever done by Peter , Rexand and some of the staffs managed by Sir Olli.Theres so much to say but I can say it in one word PERFECT!

Reviewed July 21, 2018
8.4
Excellent
Shelda from Philippines
Couple
Superior
Stayed 1 night in November 2016

The Astoria Drama of our lives ”

Hearing of Astoria is totally overwhelming and we are truly overwhelmed by it. The staffs are great from the driver, the front desk officers and servers at the reserve. Their special bibingka topped with cheese is the best bibingka we have ever tasted. Food is really good but it is really expensive too. We were excited to use the paddle boats and kayak but it was low tide during our visit. We just enjoyed swimming in their pool instead. The Waterpark is one of the highlights if you visit Astoria Palawan. You shouldn't miss to experience their slides and the St. Paul ride around the waterpark. The waterpark is perfect for kids. We are also delighted to see birds around the resort too. The only downside that we experienced is the noise from the outside of our room specifically the slamming of the doors that you can really hear inside the room. But overall, we really enjoyed our stay in Astoria Palawan as we celebrate the birthday of my soon-to-be husband.

Reviewed November 07, 2016
10.0
Exceptional
Ailleen from Philippines
Group
Deluxe
Stayed 3 nights in June 2018

Great Hotel in Puerto Princesa!”

Super love this hotel in Puerto Princesa! Love the hotel’s amenities: free water park access, mini golf course, playgrounds, and game rooms. Super love how friendly and accommodating their staff are! We also booked our exclusive tours via Astoria. Thanks to Sir Ollie, Andy, Kevin, Francis, and Rene for always entertaining and accommodating us! You are all very friendly and you made our stay memorable! Will definitely go back here again!

Reviewed June 21, 2018
9.2
Exceptional
Catherine from Philippines
Family with young children
Two Bedroom Suite
Stayed 3 nights in May 2018

We love Astoria”

Astoria in Palawan is one of the best hotel and beach resort we’ve been to. We also enjoyed the Palawan Waterpark as freebies for their guests. Everything was perfect, the food, infinity pool, room and its amenities, staff and facilities. The only downside for us is the place is not PWD friendly at all, but we appreciated the efforts of their staffs in helping out my disabled brother with the transfers, yet he preferred to stay in the room all day because he really doesn’t like to be lifted.

Reviewed May 25, 2018
10.0
Exceptional
May from Australia
Couple
Superior
Stayed 1 night in April 2018

Thank you for a wonderful time”

It was our very first time in Palawan island. We had an amazing time at Astoria. Our flight was delayed but our pick up driver waited for 2 hours! We had a welcome drink and snack (still thinking about the coconut milkshake). Loving the bright and colourful bedrooms. Well designed and very spacious. And thank you to John John and Alcres for taking such good care of us. The staff are all very helpful and they really care for the guests. It feels like a one big family. We were not feeling too well, but Alcres always made a phone call to make sure we are fine and if we needed anything. Thank you so much again! I love you guys! I hope to return to Astoria again. It's now one of my top 5 favourite resorts, ever! x May

Reviewed April 07, 2018
9.6
Exceptional
ronald from United States
Couple
DOUBLE SUPERIOR - BED AND BREAKFAST
Stayed 2 nights in December 2019

great resort”

We stayed here for 4 days and we enjoyed our stay very much. The staff is great especially Mikee in the restaurant as she was so helpful and cordial. The breakfast was very great and we enjoyed all the meals we at in the restaurant on the premises. Multiple pools and private beach which is maintained well by the resort. The Christmas theme and decorations are beautiful We did go into the water park but its not really for older patrons but its great for kids if you are taking the family. The only negative is that it is like 60 KM from Puerto Princesa and further to El Nido but we rented a vehicle and could easily travel wherever we wanted to go. If you don't want to pay for tours I would suggest renting a car or other vehicle in town before going to the resort as it is not that expensive if you shop around. Definitely do the underground river trip as we did it by driving there and getting the local tour which cost 1700 pesos all and all including a pretty nice lunch,

Reviewed December 15, 2019

Dear Ronald, Thank you for taking the time to give us this feedback. At Astoria Palawan, nothing pleases us more than hearing that our guests had an excellent time with us. After all, we always do our best to provide facilities and services of the highest quality, and your feedback encourages us to keep working towards this goal. How about our exciting Sandbar adventure the next time you visit us? Always and forever remarkable, The Astoria Palawan Management

Responded January 14, 2020
Astoria Palawan Resort
9.2
Exceptional
Paolo from Philippines
Couple
Superior
Stayed 4 nights in March 2018

One of the Best Ones I've Stayed”

Glad we chose Astoria as we had the most pleasurable stay. Overall, I think their level of service is top-notch and in my opinion, sets the bar high across the hospitality industry. I would give the resort staff 6 stars if there was an option. Honestly I think that they are Astoria's greatest asset. They did not treat us as guests - more like family. Special thanks to Johnjohn Ozorio for making sure we were comfy the whole time. Food options at the restaurant were surprisingly affordable. Their breakfast buffet is superb! Sure, it is quite far from the airport and the tour spots but Palawan is a long island anyway so the towns are spread wide. For tour options, I suggest to consult the front desk after check-in as they organise group tours with their partner agencies. Saved us a lot of money and helped us gain friends during the trips.

Reviewed March 28, 2018
10.0
Exceptional
Jen from Philippines
Family with teens
Superior
Stayed 1 night in July 2018

One of the best 29th Wedding Anniversary Celebration of my parents at Astoria Palawan”

I would like to thank Astoria Palawan for making my parents' 29th wedding anniversary one of their happiest and memorable celebrations together. Thank you also for the "FREE ROOM UPGRADE". We really appreciate making an effort to make our parents the happiest couple on their anniversary. You have an amazing place, from the room, garden, restaurant and especially the Waterpark. Our parents and my sister really enjoyed their time staying at your place. Thank you again and More Power to your whole team! God Bless!

Reviewed July 20, 2018
8.4
Excellent
Melanie from Australia
Solo traveler
Superior
Stayed 2 nights in November 2016

A lovely remote resort”

I enjoyed my stay at Astoria Palawan. The resort itself was modern, the rooms very well finished and appointed, the food was excellent and the staff very friendly and helpful. There is a range of activities and free use of bicycles, kayaks, karaoke and games room etc. Unfortunately the beach is not suitable for swimming, however the pool is very nice and makes up for this. While the restaurant staff were lovely, I found them either over attentive or under attentive. A little attention to detail was lacking in the room checking. My room did not have a safe upon arrival and the door to the adjoining room was unlocked and not secure, which should be part of normal room inspections. Overall I had a very pleasant stay here and feel relaxed and refreshed.

Reviewed November 10, 2016
9.6
Exceptional
Leslie from Philippines
Family with young children
Superior
Stayed 3 nights in April 2018

Most Relaxing Place Ever!”

Kudos to Astoria Palawan! I have never seen such hospitality, cheerful and accommodating staff. Extending our commendation to team lead Francis for assisting us during our stay. Our family loved our stay since day one. Too bad the beachfront was under maintenance. But we did loved the Palawan Waterpark, playground and the pool! Hope to be back here soon!

Reviewed April 07, 2018
10.0
Exceptional
Jesse from Australia
Family with teens
Deluxe
Stayed 2 nights in September 2018

Fantastic place to stay”

The resort is located a little out of Puerto Princesa but for that you get a great setting on the beach. Food is very good. Staff are great. There are two pools and entry to the water park next door. This is equally good for a family or couple. Agoda managed to screw up our booking with very poor UX in the booking system. Their customer support was quite bad and I’d certainly not use Or recommend Agoda again.

Reviewed October 03, 2018
9.6
Exceptional
Mohammed from United Kingdom
Family with young children
Deluxe
Stayed 2 nights in March 2018

excellent hotel, great staff and great facilities ”

Resort is amazing! staff are genuinely helpful and rooms are spacious and comfortable. Location is around 60 km from Puerto Princesa in the middle of nowhere, but if you want to relax then this is great. only downside is that the beach is closed off, if you wanted to go for a dip in the sea. Due to this inconveniences the resort is offering a free one day entry into the water park which is also a lot of fun

Reviewed March 31, 2018
9.6
Exceptional
Jae from Philippines
Family with young children
Deluxe
Stayed 2 nights in November 2019

Everything great!”

About 1 hour and 30minutes drive from Puerto Princesa airport. They have hotel shuttle service and also exclusive transportation service to the resort. The resort has a nice water park good enough to spend a day. They also offer different types of excursions at the resorts with extra pay. The staffs are very kind and helpful.

Reviewed December 09, 2019

Dear Jae, Thank you for your positive feedback! It is through these reviews that we can see the Astoria resort experience from our guests’ point of view. Knowing how much you enjoyed gives us a boost of encouragement to further our service delivery. By the way, we are pleased to know that everything reached your likings. How about a slice of our Astoria bibingka the next time around? All the best, The Astoria Palawan Management

Responded January 09, 2020
Astoria Palawan Resort
9.2
Exceptional
yolanda from Philippines
Family with teens
Deluxe
Stayed 4 nights in September 2018

Definitely worth returning”

It was an amazing vacation we enjoyed so much everything was great from check in to check out, the weather was bad but our four nights was full of fun . Service staff were friendly with hospitality mind . Our room was lbig and clean, food is good , will definitely return Thank you Astoria Palawan.

Reviewed September 29, 2018
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