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Bar/lounge, At Heritage House in Saint Lucia Estuary
At Heritage House
Lobby, At Heritage House in Saint Lucia Estuary
Lobby, At Heritage House in Saint Lucia Estuary
Swimming pool [outdoor], At Heritage House in Saint Lucia Estuary
At Heritage House
At Heritage House

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9.3

Exceptional

133 reviews

133 reviews

Housekeeping2
Breakfast1
Car Park1
See map
See map

9.8

Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Hluhluwe Airport
41.5 km
Richards Bay Airport
50.9 km
Ulundi Airport
97.6 km
King Shaka International Airport
186.5 km
Pietermaritzburg Airport
241.6 km

At Heritage House

4 Flamingo Street, St Lucia KZn, St Lucia, Saint Lucia Estuary, South Africa, 3936 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the St Lucia part of Saint Lucia Estuary, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to indoor pool and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in/out [private]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [outdoor]

Game room

Free Wi-Fi in all rooms!

Luggage storage

Value for money8.8
Location rating9.8

Rooms available at At Heritage House

Room 4
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room with Patio
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Garden Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
Enter dates to see prices
Deluxe Double or Twin Room with Garden View
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Room 2
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Room 1
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 bunk beds and 1 queen bed...
Enter dates to see prices
Room 3
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

Does At Heritage House have bars on-site?

Delight in your holiday vacation the best way with a drink in your hand at At Heritage House's bar readily available right in front of your doorstep for when you need a sip or two.

Does At Heritage House provide airport transfer?

At Heritage House offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

Does At Heritage House provide shuttle service for getting around?

For your convenience when traveling around the city, At Heritage House offers None right at your doorstep making it easy for you to get to places quickly.

Does At Heritage House have a swimming pool?

While relaxing at At Heritage House, you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does At Heritage House offer laundry services?

Yes! At Heritage House includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

What is the verified guest review consensus about At Heritage House's food?

83.0% of our past visitor ratings have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for At Heritage House down in the review.

What is the typical rating that past Business travelers' have given to At Heritage House?

Past business travelers that have stayed at this property have given At Heritage House an average rating of 9.6. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to At Heritage House?

Past couple travelers that have stayed at this property have given At Heritage House an average rating of 9.1. You can look up on more in depth customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to At Heritage House?

Past families with older children that have stayed at this property have given At Heritage House an average rating of 10.0. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to At Heritage House?

The nearest airport to At Heritage House is King Shaka International Airport, 186.0 km away.

What people love about At Heritage House

  • 8.8

    Excellent
    Cleanliness

    "Our room was neat and clean."

    Bongiwe

    |

    October 11, 2021

  • 10

    Exceptional

    "Definitely recommend to others"

    Chamaine

    |

    June 22, 2021

  • 10

    Exceptional

    "Thea was fantastic and friendly, what an awesome place and a fantastic breakfast ."

    Matthew

    |

    June 17, 2021

Property ranking|Compared to 128 Saint Lucia Estuary properties
See all rankings
Location score
9.8/10
Service score
9.8/10
Value for money score
8.8/10
Cleanliness score
9.3/10
Better than
98
%
of Saint Lucia Estuary properties
Better than
97
%
of Saint Lucia Estuary properties
Better than
95
%
of Saint Lucia Estuary properties
Better than
95
%
of Saint Lucia Estuary properties
Overall rating:

9.3

Exceptional
133 reviews
Cleanliness
9.3
Facilities
8.5
Location
9.8
Read all reviews >
More about At Heritage House

More about At Heritage House

Relax in Style: At Heritage House's Impressive Facilities

Experience the best of Saint Lucia Estuary, South Africa at At Heritage House, a 4.0-star hotel that offers an impressive array of facilities to ensure a comfortable and enjoyable stay. The hotel features an indoor and outdoor pool, perfect for a refreshing dip or a relaxing swim. Stay connected with Free Wi-Fi in all rooms and public areas, and take advantage of the hotel's laundry service, luggage storage, and daily housekeeping. At Heritage House also offers a bar, designated smoking area, shared lounge/TV area, and ticket service for your convenience. For those looking to explore the area, the hotel provides airport transfer, shuttle service, and tours. You can also enjoy a range of exciting activities such as fishing, diving, snorkeling, and more. Start your day with a delicious breakfast buffet or continental breakfast, and take advantage of the onsite car park, self-parking, and car park free of charge. To top it all off, cozy up to the fireplace and keep your valuables secure with safety deposit boxes. At Heritage House has everything you need for a memorable stay in Saint Lucia Estuary.

Room Types at At Heritage House

At Heritage House in Saint Lucia Estuary, South Africa offers a variety of room types to suit every traveler's needs. Guests can choose from the cozy Garden Room, the versatile Room 1 with a range of bed options, the spacious Room 2 with a choice of a king bed or two singles, the luxurious Room 3, or the comfortable Room 4 with a double bed. With a range of sizes and bed configurations, At Heritage House has something to offer for every type of traveler.

Fantastic Hospitality and Beautiful Gardens

At Heritage House is a truly fantastic place to stay, with friendly staff and a warm, welcoming atmosphere. Thea was an especially standout member of the team, providing exceptional hospitality and ensuring that guests have everything they need for a comfortable stay. Guests rave about the fantastic breakfast, which is both delicious and filling. The rooms are also impeccable, with a neat and clean appearance that is sure to impress. And of course, the beautiful gardens are a highlight of the property, providing a peaceful and relaxing environment for guests to unwind in. All in all, At Heritage House is a top-notch destination that is sure to please anyone looking for a comfortable, welcoming, and beautiful place to stay.

Experience Exceptional Hospitality and Comfort at At Heritage House

At Heritage House in Saint Lucia Estuary, South Africa is a true gem that has earned glowing reviews from its guests. With an impressive overall rating of 9.2, it's clear that this hotel is a top choice for travelers seeking comfort, convenience, and exceptional hospitality. Guests have raved about the hotel's prime location, which earned a near-perfect rating of 9.8. The staff performance also received high marks, with guests praising the friendly and attentive service they received. The hotel's cleanliness, with a rating of 9.3, is also noteworthy. Additionally, guests found the hotel to be a great value, with an 8.8 rating for value. The facilities, with an 8.5 rating, are also impressive. Overall, At Heritage House is a hotel that truly lives up to its reputation, offering guests an unforgettable experience of comfort, convenience, and exceptional hospitality.

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Amenities and facilities

Excellent
Facilities

8.5

Languages spoken
  • English
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Snorkeling
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
Sports equipment rental
  • Bicycle rental

Location

4 Flamingo Street, St Lucia KZn, St Lucia, Saint Lucia Estuary, South Africa, 3936
Exceptional
Location

9.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from10:00
  • Check-out until10:00
The property
  • Non-smoking rooms/floorsYES
  • Number of rooms 5

Reviews of At Heritage House from real guests

Provided by verified guests of Agoda
9.2
Exceptional
Cleanliness9.3
Facilities8.5
Location9.8
Service9.8
Value for money8.8
High score for Saint Lucia Estuary
Rating
9+ Exceptional (4)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (2)
Jun - Aug (2)
Sep - Nov (1)
Dec - Feb (1)
Showing 6 verified guest comments
10.0
Exceptional
MIkhail from Russia
Solo traveler
Room 4
Stayed 1 night in January 2022

nice hotel”

all is ok

Reviewed February 14, 2022

See room deals

8.8
Excellent
Bongiwe from South Africa
Couple
Room 2
Stayed 2 nights in October 2021

Great Weekend”

Beautiful, best place to be for privacy and unwinding while looking at the beautify gardening. Our room was neat and clean. Thank you so much Thea for hospitality, very loving and sweet person. She made sure that we were kept abreast of load shedding times, breakfast choices and times. We will definitely come back.

Reviewed October 11, 2021

See room deals

10.0
Exceptional
Chamaine from South Africa
Couple
Room 1
Stayed 4 nights in June 2021

Excellent Hospitality”

Thanks to Thea and team to make our stay so amazingly comfortable. Definitely recommend to others

Reviewed June 22, 2021

See room deals

Dear Chamaine, Thank you for the good review. Thank you for your support. Kindest Regards, Thea

Responded August 23, 2021
At Heritage House
10.0
Exceptional
Matthew from South Africa
Couple
Room 2
Stayed 2 nights in June 2021

Exceptional”

Thea was fantastic and friendly, what an awesome place and a fantastic breakfast . We would stay there again on our next trip😀

Reviewed June 17, 2021

See room deals

Dear, Matthew, Thank you for your review. Hope to see you soon. Kindest Regards, Thea

Responded August 23, 2021
At Heritage House
10.0
Exceptional
Bokamoso from South Africa
Couple
Room 4
Stayed 3 nights in April 2021

Exceptional”

A very great place and friendly staff. We are enjoying our stay so much.

Reviewed April 29, 2021

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Dear Bokamosa, Thank you for choosing @ Heritage House. Looking forward to see you again in the near future. Be Safe. Kindest regards, Thea von Plaster

Responded August 23, 2021
At Heritage House
7.6
Very good
Christian from Germany
Couple
Room 1
Stayed 4 nights in March 2021

Room size was not as described.”

Water during shower is jumping from hot to cold(Room no.1), in the other room (Room no.4)takes long time until you get warm water.

Reviewed April 05, 2021

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Dear Christian, Thank you for your review. We did look into the matter. Water takes a bit longer to get hot as mentioned to guests because it is gas geysers. Apologies for the inconvenience. Thank you. Kindest Regards, Thea

Responded August 23, 2021
At Heritage House
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