Careful ”

I read all the other comments before arriving , as they say the lobby staff try to scam us buy saying we are nt booked under that hotel but under their sister hotel . They say they will get us an upgrade in their sister hotel DO NOT FALL FOR THIS.STAND UR GROUND . Apart from that the hotel is good value for money

Taking advantage of the elderly ”

I had booked this hotel for my elderly parents. When they arrived they were ferried into a taxi and taken to a different cheaper sister hotel, where the room was windowless and in a basement area. I am disgusted with this behaviour.

Not the hotel we booked”

We were directed to a different hotel at a within a 3-min taxi ride (provided by the hotel) as we were told that the room in the hotel we booked was full. I saw similar comments from other previous travellers before, and it turned out it happened to me too. The other hotel was not fully furnished yet, the fixture and electrical wires inside the room were not well fixed. And there was only one small local convenient store nearby, which was located at the back of the hotel. The street towards the convenient store was quite dark at night, and it seemed not so secure to walk along. Overall not a pleasant stay.

Above average”

This hotel was undergoing renovations during our stay. Breakfast was great, but location is far off from the best parts of Athens; expensive to get to and from the hotel. Couple of taxis nearly got lost. They have a shuttle service but with limited schedules. We had ferry tickets sent to the hotel months before and couldn't get a straight answer; took up to the last day for them to find the tickets. That was most frightening. Compensatory measure though, they packed a breakfast for us on our early morning checkout. Still, stay somewhere closer to the more bustling parts of town. The only thing bustling about this area are the girly bars next door.

Bad Check-in Experience. Hotel is Value for Money”

Apparently, there are two hotel by this name. Even thought, you booked this one but you might get moved to another hotel which is older. Make us feel a bit ripped-off. The hotel should separated into 2 entities in Agoda. It has caused a lot of confusion and has been wasting our time. We spent almost an hour in check-in as they told us we are booking in another hotel by the same name, though the address clearly states it's the same one. The reception is quite not nice as she kept claiming the legal but not explain clearly what's going on. We also have to take a taxi to another hotel (not the same address on Agoda). The staff in the second hotel is quite helpful and the room was ok.

Clean hotel at great location”

We were here for 2 days from the US. We got a very good price for th hotel so we did not expect much. However, the hotel and its staff impress us so much. The bellman who helped us on our first night, 10/13, was extra helpful. The front desk person and even the driver was so nice. The room that we ended up stayed was in the Athanaeum Palace was newer and clean. Breakfast was awsome. Their mini bread was a bomb. We will stay here again if we come to Athens.

My stay was wonderful. ”

The hotel is newly renovated and clean . They Loved it helpful staff . Expect when I asked for a late check out and the girl at the reception called interrogating me .When I had told her that I’m checking out already

Place is new and the service is excellent ”

When the van to Acropolis museum has a flat tyre during the last time slot, they help us to call taxi to the location and paid for it. They packed us breakfast to eat in the car when our flight is 7am. Going extra mile for the customers. Thank you!

Excellent choice. Large rooms and shuttle on daily basis”

- Large clean and new rooms with all facilities - Free shuttle on daily basis hourly 2 ways either to Acropolis (center and also shopping area pr museum on walking distance ) or sea side - Great breakfast buffet - Reception are really helpful and welcoming - They provide a handy mobile to use wherever you go with free internet and international calls Highly recommend this hotel

Perfect place ”

Location is good and the staff is very helpful will stay there again if we go back to Athens

Worse 4 stars hotel ever”

In my traveling experience, I have never seen low standard 4 stars hotel. The furniture is too basic and match B&B hotel. The bed sheet and pillows cover were not cleaned properly and have some dirty spots. The hotel couldn’t avail king full size bed, they just connected two single beds and it wasn’t comfortable. The bathroom has very limited accessories such clothes hangers and sink is exposing water connections from the bottom. The bathroom towels are either dirty or worn out. I could not imagine this 4 stars hotel can’t offer its guests complementary water bottles. The breakfast was in very low standards they never changed the food types for 6 nights even worse the quality is very low standards. What make my stay experience worse is hotel reservation system , after I arrived from 9 hours flight , they found the reservation system mistakenly put my reservation in different location they admit the failure and they promise to give me a free upgrade and they didn’t.

Gorgeous and spacious rooms, really affordable!”

We stayed at Athenaeum Palace Suites for 3D2N. We loved the spacious rooms - each room had a large bed, and 2 sofas. The bathroom was clean and showers were nice and hot. The wifi coverage was excellent. Breakfast was decent. The staff were really lovely and kind. Definitely recommended. Just note, Athenaeum Group has 2 locations which are situated about 500m away from each other. We booked the hotel under Athenaeum Grand, but were relocated to Athenaeum Palace Suites when we arrived. It is also about a 30 minute drive to the heart of the city.

Day 1: disappointing arrival and first night, day 2-4: nice experience”

We had booked a standard room at the A.G.H. Because of our late arrival, we phoned upfront to inform to expect us around 11 p.m. On arrival, we were told that we had booked a room at the sister hotel Athenaeum Luxury Suites. We showed our reservation, which was as stated for the A.G.H. We were then informed that the hotel was fully booked, but that we would receive a room at the Luxury Suites. After clarifying, that we were not willing to change, the receptionist said that the room at the sister hotel was nicer (a Suite) & offered us a dinner as well. We agreed to change, only to discover that the Suite was a regular room (it might have been named Suite, but with ca. 25 sqm was clearly not) without direct daylight (window showed to indoor corridor and other rooms!!!) and that the kitchen was closed. Why not tell us directly, that the A.G.H. was overbooked,we would have to stay for one night in the other hotel, and could move back the day after instead of basically lying to us?

One big Greek tragedy”

This hotel is brand new but is already falling apart and the level of service and comfort is extremely poor. Rooms are very cheaply done in a very unprofessional way. And the staff are mega unhelpful and incredibly rude. Never stay here. Paying a bit more for a proper 4* is worth it. And don't believe the free airport shuttle option on Agoda - it's a shuttle for the Acropolis (to which you can anyhow walk) only a few times a day.

Really bad”

This hotel is brand new but is already falling apart and the level of service and comfort is extremely poor. Rooms are very cheaply done in a very unprofessional way. And the staff are mega unhelpful. Never stay here. Paying a bit more for a proper 4* is worth it. And don't believe the free airport shuttle option on Agoda - it's a shuttle for the Acropolis (to which you can anyhow walk) only a few times a day.

Not 4* - amateur”

This hotel is brand new but is already falling apart and the level of service and comfort is extremely poor. Rooms are very cheaply done in a very unprofessional way. And the staff are mega unhelpful. Never stay here. Paying a bit more for a proper 4* is worth it. And don't believe the free airport shuttle option on Agoda - it's a shuttle for the Acropolis (to which you can anyhow walk) only a few times a day.

nice room - hotel is too far from the train station”

the hotel is nice although the room is a bit too small the great thing is that they provide a phone with all the app and free wifi) to visit the city) : and that's amazing really ! after that the hotel is relatively far from the train station, so need to take a bus before taking the train... the location of the hotel is not that great

Hotel Screwup the Reservation”

Even after booking way in advance, we were told upon arrival that they have problem with the reservation and they had to transfer us to another hotel. Hotel staff tried to sugarcoat the situation by saying that we would have an upgrade, but in fact, they transferred us to an older hotel and farther location.

Worst 4 star I have ever seen”

the hotel is a total waste of money. they gave us a crap room in the name of a junior suite. the shower door was broken. wifi was extremely slow. called the reception- standard response, we will get someone to fix it and they do nothing. worse, their house keeping didn't even change used cups or cleaned the mattress on one of the days. avoid this hotel completely

Nice accommodations”

Good breakfast, very nice staff. One thing: when sending confirmation emails should provide explanation of GPS directions and how hotel is on tiny parallel road to main road. We went around 3 times before figuring it out.