A week at Atlantic Palm”

Hotel looked really good but the service was was a major let down. Miscommunication between staff meant we had to pay for an extra bed. Also chap called Idriss tried to make us pay for the safe in the room! No chance! Breakfast was very limited. All we had was eggs, french toast and some pastries. We did request for white or brown bread but got rejected. Sheesh. You have to request for hot water when making your tea. Then again if you loves eggs and pastry for breakfast then Atlantic palm has plenty. Make sure you touch up on your french because the chef didn't know what fried/scrambled egg was. Okay. On the plus side they had a Nice clean pool area and hotel was overall clean. The junior we slept in had 2 single beds and 2 sofa beds. Toilets were clean. The room was like an apartment as it had cooking accessories for those chefs out there, a hob and a few pans. The hotel was quite area and 15 minutes from the beach. Places to eat were 5-10 minutes taxi away, which should cost 30 dirhams both ways. Overall I'd give it a 6/10. For me the service let it down big time. Would I recommend it? If you're not fussy about having eggs everyday for breakfast then maybe. Not all the staff had bad service skills, the hotel manager was delightful to talk too and he let us stay extra 4 hours for free as our flight was in the evening. The poop guy was cool. The only maintenance guy was helpful. That's about it. That's my review on this hotel based on my stay. Thanks for reading I guess.

The good and the bad”

In general the stay was good, staff in general are very welcoming. Toilets could be cleaner as there were loads of damp and mold in our toilet. Requested extra toilet tissues but were never delivered. Also it maybe worth avoiding if you have any special requests. I sent special request to them via pagoda when the booking was made emailed them separately and even made a phone call on which things were agreed but unfortunately our needs were not met. We were flying into agadir to arrive at the hotel at 3am to which on the phone it was agreed I could pay 600 dirhams in total for the early checking by 5 hours upon arrival I was charged for the extra night at a rate much higher than I originally paid which caused quite an upset as soon as we arrived and u had to pay a total of 1,500 dirhams extra.

honest opinion”

ok so booked this hotel based on internet search for best hotel for families with small children in agadir. firstly the location is terrible, no shops for 15 mins walk, beach is half hour walk away BUT the beach where its all happening is actually an hour walk away. there should have been a room safe as advertised but then had to pay for it on a daily basis. it was also supposed to be suited for 4 people but has only 1 double bed. they expect your 2 children to sleep on the bench type seating area in the lounge. we had to pester them for a extra single bed for the kids which thankfully they gave us. overall i am disappointed as i prefer to get what is listed and not have hidden surprise costs. if you have a family i would suggest somewhere alot closer to shops and beech. by no means is this hotel as good as they say.

Friendly, Homely and Clean”

The staff try the best to make you feel at ease, the building is immaculate and spotless. The hotel is a bit far out but it's quiet if you appreciate that. There is alot of construction going on around the hotel but nothing that majorly affects your stay. The staff are very well spoken and endeavour their best to meet your needs. Overall enjoyed my stay here and would recommend others to go.

Exceptional”

Great room, great food, very friendly helpful staff

All is good about this hotel”

The room was awesome and spacious

very nice apartment”

cosy and nice apartments, very clean and kind staff! Thank you!

Clean And nice”

Cold pool. Otherwice perfect.😀

Good”

I had to pay tax’s I thought everything was paid for

Average”

Very poor breakfast, bad housemaid job performance, missing kitchen utensils, just few tv channels

shame on you”

you make mess with my family holidays

recommandé”

Les Chambres sont bien équipées. Propres. Les personnels sont serviables (Réception, femmes de ménage et l'agent sécurité) Merci à tous

Propreté et qualité de l’accueil mais des équipements à améliorer ”

Les points positifs sont nombreux en particulier la propreté et l’écoute du personnel la qualité de la literie Le point a améliorer se trouve au niveau de la cuisine :manque de prises électriques et d’ustensiles. Le point noir c’est la piscine non chauffée non couverte la nuit donc très froide. De plus son entretien est inadapté les joints du fond sont couverts d’algues faute d’utilisation d’ antifongique .

Exceptional”

Super rien a dire parfait

Perfect place ”

Thanks a lot good for la e

Génial ! ”

Hôtel super ! Personnel compétent, à l’écoute réactif et agréable Vraiment un super séjour Nous reviendrons

Very good”

Séjour agréable.

hoyel propre bon emplacement un peu Cher pour les familles”

piscine assez propre équipements modernes

Hôtel propre et bien placé ”

Je recommande cette hôtel idéalement placé. Les chambres sont propre et spacieuse. Nous y retournerons prochainement

Hotel neuf et très propre. Personnel très accueillant. Un peu loin des restaurants.”

Avantage: les chambres très grandes et propres et l'hôtel neuf. Inconvénients : quartier récent donc en pleine construction donc pas très charming. Peu de commodités autour de l'hôtel et 15mn à pied de l'océan.