Atlantis The Palm Dubai
Atlantis The Palm Dubai
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9.6
Exceptional

"Enjoyed it, great place to stay with kids"

IBRAHIM

|

June 17, 2017

Deluxe Half Board Atlantis The Palm Dubai
Deluxe Half Board
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Lobby Atlantis The Palm Dubai
Lobby
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Interior view Atlantis The Palm Dubai
Interior view
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Interior view Atlantis The Palm Dubai
Interior view
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See map Atlantis The Palm Dubai
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Excellent
Location
8.7
See all 6 photos Atlantis The Palm Dubai
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What guests are saying:
Amazing view, good facilities for both adults and children.
Sharon from Malaysia
Family with teens
Everything is great! just if not that hard sell during reception will be much better.
Chek from Hong Kong
Couple
Very good
Nazar from Pakistan
Business traveler
Hotel is very nice and suitable for traveller who will spend the day inside the hotel because the location is far from downtown.
Leonie from Indonesia
Couple
Amazing hotel with the best staff.
Rendy from Indonesia
Family with young children
never fails to amaze. great reception, room, view, facilities, restaurants, The beach is now clean and welcoming to swim ( we remember some years ago that jelly fish were abundant)
Andrew
Family with teens
Great beach, nice water park...
Khosbayar from Mongolia
Family with young children
seriously we enjoyed every bit of our stay, we upgraded to imperial lounge stay which included a lot of stuff. Our kids loved it.
Rita from United Kingdom
Family with young children
Amazing hotel with the best staff in the world. Superb facilities.
neil from United Kingdom
Couple
I got there 1 week ago. I felt very comfortable service and I really appreciated it. Also we were enjoy with water park for free. Thank you.
UIRO from South Korea
Group
Excellent
From 1137 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.2
Recommended by 92% of guests
Value for money7.9
Distance to city center10 km
Location rating8.7
Nearest airportAl Maktoum International Airport (DWC)
Distance to airport27.7 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.9
Excellent
Room comfort & quality
41 travelers are looking at this property right nowBook now before it's too late!
Imperial Club Room
Imperial Club Room
...
  • Room size: 45 m²/484 ft²
  • Partial sea view
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Deluxe Ocean View
Deluxe Ocean View
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  • Room size: 45 m²/484 ft²
  • Ocean view
  • 2 queen beds and 1 king bed
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Grand Atlantis Suite
Grand Atlantis Suite
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 queen beds and 1 king bed
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Underwater Suite - Neptune or Poseidon
Underwater Suite - Neptune or Poseidon
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  • Room size: 165 m²/1776 ft²
  • Sea view
  • 1 king bed
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Executive Family Suite
Executive Family Suite
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  • Room size: 146 m²/1572 ft²
  • Partial ocean view
  • 2 queen beds and 1 king bed
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Regal Family Suite
Regal Family Suite
...
  • Room size: 209 m²/2250 ft²
  • Partial ocean view
  • 2 queen beds and 1 king bed
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Deluxe Half Board
Deluxe Half Board
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 queen beds and 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Partial sea view
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Family Suite with Terrace
Family Suite with Terrace
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  • Room size: 139 m²/1496 ft²
  • Partial ocean view
  • 2 queen beds and 1 king bed
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Have a question for Atlantis The Palm Dubai?

What people love about the property

  • 9.2
    Exceptional

    "Amazing view, good facilities for both adults and children."

    Sharon

    |

    January 2, 2018

  • 10.0
    Exceptional

    "All of their staff are friendly, helpful and enthusiastic."

    Ma K.

    |

    November 13, 2016

  • 8.8
    Excellent

    "Staff pleasant, easy cab ride into main shopping areas"

    Leanne

    |

    June 13, 2017

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More about Atlantis The Palm Dubai

More about Atlantis The Palm Dubai

9.6
Exceptional

"The staff was helpful and kind."

Michael

|

June 24, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
The Burger Joint
20 m American, Fast food
Shark Bites
40 m American, Fast food
Kaleidoscope
120 m American, Asian, British
Mediterranean cuisine
Mediterranean cuisine
Le Pirate Restaurant
5.9 km Mediterranean
Aquara
6.4 km Mediterranean, Seafood
Tribeca
6.5 km Mediterranean, Vegetarian
Asian cuisine
Asian cuisine
Nobu
50 m Asian, Japanese, Seafood
Asia Republic
70 m Asian, Chinese, Indonesian
Hong Loong
840 m Asian, Chinese

What they offer

9.3
Exceptional

"Very nice, a lot of space for meetings"

Tamara

|

March 9, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Various parts of the property will be undergoing renovation from July 31, 2017 to December 31, 2019.

Real reviews from real guests

Agoda Reviews (1137)Booking.com Reviews (7297)
8.7
/
10
Cleanliness9.2
Facilities9.2
Location8.7
Room comfort and quality8.9
Service8.8
Value for money7.9
Provided by verified guests of Agoda
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All guests (1137)
All room types

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Showing 971 verified guest comments
12345
9.2
Exceptional
victoria from United Kingdom
Couple
Stayed 2 nights in July 2018
My favourite place!!”
Amazing hotel with incredible facilities - it's like a mini city! The most beautiful aquarium and so many different restaurant/bar options. We upgraded to Imperial Club which seemed worthwhile however, there were SO many children that it ruined it. We had to line up for breakfast and other meals for around 10 minutes because it was so packed with families, which was disgusting when you pay so much extra. They shouldn't allow children into Imperial Club - it should be minimum 12 years of age. That was one part which was really disappointing.
Reviewed October 03, 2018
10.0
Exceptional
Yeoh from Singapore
Family with teens
Stayed 1 night in February 2018
Value for money”
It was value for money because we had free access to the water park and the lost chambers. If not for these facts, it wouldnt be worth it. The food were 8x as compared to outside food so if you do not wish to pay an exorbitant price, you might want to think about loading up or something
Reviewed February 13, 2018
9.6
Exceptional
Katherine from Philippines
Family with young children
Stayed 1 night in January 2018
1 Night is Not Enough to Explore this hotel”
Book 2 nights if you're only up for experience. we only had 1 and it wasnt enough and thats as far as our budget goes. the property is gigantic and theres too many things you have to check. we were 1.5hrs late checkin. i think its been quite a while since I booked agoda since this is the 1st time I encountered about the fraud prevention email in order for my booking to go through. I booked it the same day and the HD told me i had to go wait for 24hrs but thank you for still accommodating us. it was my mistake for not checking agodas email i think it was just fair. anyway, totally 5 star and i love the rooms with the nice tubs. free entrance to aquaventure where we tried to explore for only an hour since the wind was cold. will come back if given a chance!
Reviewed February 06, 2018
7.2
Very good
Robert from United States
Family with young children
Stayed 3 nights in October 2017
Water park and aquarium but stressful”
This hotel has stuff the kids want, water park and aquarium, dolphins, loads of restaurants but it’s super far from airport and jammed full of tourists — it took an hour to check in, everything is stressful, getting reservations at restaurants— because it’s so damn crowded with tourists and it’s so huge, it’s like getting around a city. Been there twice but this was my last time, better stay somewhere more boutique and visit the water park as a vip day guest.
Reviewed October 06, 2018
8.4
Excellent
ayreen from United States
Solo traveler
Ocean View King Room
Stayed 1 night in September 2018
Nice hotel with lots of activities ”
Nice hotel great atmosphere, room was very nite and clean with nice balcony and nice ocean view, bed was very comfortable, but staff are not friendly and helpful. Breakfast was very good, Restaurants atmosphere are excellent, lobby area and swimming pool area are over crowded.
Reviewed September 24, 2018
10.0
Exceptional
Benjamin from United Kingdom
Couple
Stayed 1 night in September 2018
Fabulous in every way!”
We stayed here as a treat for our anniversary. Staff were friendly and attentive from the moment our taxi pulled up outside right through to getting back in a taxi on check out. The hotel is clean, the rooms have lots of great little touches and he facilities for guests are amazing! We would definitely return, we didn’t want to leave!
Reviewed September 18, 2018
10.0
Exceptional
terry from Singapore
Solo traveler
Palm Island View Queen Room
Stayed 3 nights in November 2018
All hotel staff was very helpful ”
Hotel staff very helpful If i come back Dubai again Will stay again once again Thankyou so much Keep it up
Reviewed November 12, 2018
10.0
Exceptional
Gia from Indonesia
Group
Stayed 1 night in November 2018
awesome”
its Really... really extraordinary day when i stay at this hotel... a lot of facility and good service
Reviewed November 10, 2018
8.4
Excellent
James from United Kingdom
Couple
Stayed 2 nights in December 2017
Great for families visiting dubai”
Yes, Atlantis is extremely nice and unique with the in resort facilities (beach, aqua park, restaurants). It is also a HUGE hotel that is very busy. We had a really nice stay but then we did pay quite a lot of money..! I just had a couple of suggestions for improvement: 1. The Check In was so busy you feel like a number rather than a guest (but I do generally prefer small boutique hotels) 2. It wasn’t explained that guests could not join us at one of the “hotel side” bars (I am a UAE resident so have friends in Dubai) So when we were turned back by security we had to make a reservation for the very same bar and then we could go through. Kinda silly. 3. As hotel guests we were turned away from two beach sunloungers because one was attached to a bar and the other was for imperial club guests (there was no signage of this on either of the entrance points that we used)...this was kinda annoying and embarrassing for someone who spent a lot of money on a hotel stay
Reviewed December 13, 2017
9.6
Exceptional
Michael from United States
Couple
Stayed 1 night in June 2017
Lovely Stay”
My husband and I went to the Atlantis during Ramadan. They had some amazing offers that we couldn't pass up as we are UAE residents. The staff was helpful and kind. There were several restaurants to eat at on the Palm and many of them delivered room service. The valet service was free and prompt too.
Reviewed June 24, 2017
10.0
Exceptional
Jeanna from United States
Group
Club Suite with Terrace
Stayed 1 night in February 2017
Definitely coming back!!”
Perfect vacation in a beautiful luxurious resort! Wonderful staff going the extra mile! Spa is my best experience of pampering. The water park is the highlight of fun! Comfortable and beautiful terrace suite overlooking the Dubai Skyline! Shout out to the Royal Majilis team. Great, delicious breakfast buffet selection. Wish we stayed longer!
Reviewed March 24, 2017
9.6
Exceptional
JULIANNE from United States
Family with teens
Stayed 4 nights in February 2017
Fabulous family vacation!”
We were traveling with two teenagers, aged 14 and 15. This hotel had lots for us to do - Excellent restaurants too! Even though the weather was not great, we were able to enjoy the water park and dolphin adventure. Our kids wanted to stay longer. We were there 5 nights.
Reviewed February 16, 2017
8.8
Excellent
Cassie from Australia
Couple
Stayed 2 nights in September 2016
Fantastic hotel ”
I stayed at the Atlantis for 3 nights after traveling around Europe for a month and it was a fantastic place to take some time out and relax. My partner and I will certainly stay at the Atlantis again in the future. It is a little out of the city however this suited us perfectly and it was only a short ride by taxi to get to the Dubai mall. Very pleased with the hotel
Reviewed October 09, 2016
10.0
Exceptional
Allison from United Kingdom
Family with teens
Stayed 1 night in October 2015
Yet again an amazing stay. Great views and staff ”
The rooms and views and delightful. The club lounge is a great way to escape from the heat and relax.
The staff are always friendly and helpful and quickly changed our room from an open sea view to the Dubai horizon view and resort view. Club lounge is great to go and relax an eat and drink and happy hour is a delight! You also get your own private pool area which was a great treat and access to the water park before the public are allowed in / it's also free access with your stay. Free shuttles to take you around Dubai are out on throughout the day and night. We had a fabulous stay - had been before and loved it then too. Great for couple, families - both young and old kids loved it too!
Reviewed November 09, 2015
8.3
Excellent
SUMIT from India
Couple
Stayed 2 nights in October 2015
Atlantis _a big disappointment”
cleanliness, staff, grandeur
The stay at Atlantis was the most disappointing 2 days of our 4 day trip to Dubai. My husband and I had put in a lot of care and detailed planning for our trip to Dubai. we decided to go ahead with our stay as we had heard such great reviews about the hotel. But to our disappointment it was much less than what we had expected from Atlantis. The rooms were just normal, similar to other 4 star or 5 star hotels offer but here we had to pay a bomb for the room. All activities were unreasonably highly priced, a dolphin interaction for just 10 mins charges around INR 15000 for two person. Apart from this food, buffet are all very expensive. These all charges is acceptable as we are staying in one of the most premium hotels in Dubai. But the most shocking part of our stay was when we got to know that the wi-fi is chargeable here. In the smallest of hotels wifi is free but here we paid AED 100 for 24 hrs Wifi network. This was the biggest let down during the entire stay. It seemed they wanted to extract the last penny possible. For the Water adventure park, the rides were included with our hotel stay but they charged us 40 AED for the lockers. Other then all this what was appreciable are the cleanliness, the beaches, the pool, the gym, the spa...All these were maintained to the tee and we the dress code was also not strict within the hotel premises.
Reviewed October 28, 2015
8.3
Excellent
Tok from Malaysia
Couple
Stayed 1 night in April 2015
Luxury but everything count Hotel !!!”
Cool underwater world aquarium , Awesome water park and very huge area to walk around & explore too....
Very friendly stuff and most helpful customer service in the Hotel , but please take note Wifi , Dolfine & sealion watch, shark n ray dive all need to be pay 😥 Overall still very awesome hotel to spend a nite food was good and In room do supply a fruit basket and 3 in 1 coffee and few type of tea bag too ...
Reviewed April 30, 2015
10.0
Exceptional
Allison from United Kingdom
Family with teens
Stayed 2 nights in February 2015
amazing hotel with friendly staff”
The hotel was superb. We stayed in the Imperial club lounge. Staff made you feel very welcome throughout and a walk to the water parks. A great experience for us all.
We stayed for only a long weekend at The Atlantis. We booked into the Imperial Club Lounge. On arrival staff were extremely efficient and made us feel very welcome. Breakfast was lovely. You could choose inside or out and there was plenty to choose from. Snacks and drinks were available throughout the day in the lounge area. Free entry into the water park and being able to get there earlier than day visitors who are not staying at the hotel was a real bonus. There is a free shuttle to the malls and return journey at various times throughout the day. We had a late check out due to an early morning flight the next day but we're able to use the lounge acces for drinks and food and for showers. A wonderful experience, an amazing hotel with dedicated staff who know exactly what they are doing - extremely helpful and kind. Will definitely consider booking again if we went back to Dubai.
Reviewed March 06, 2015
9.3
Exceptional
AMELIE from France
Family with young children
Stayed 4 nights in February 2015
Beautiful - ideal holidays for kids”
Very noce bedrooms, caring staff and many activities for kids
Awesome - we had a great time as a family we have been amazed by the beauty of the aquariums I would recommend to go with children above 4/5 years old so that all can enjoy Aquaventure and other attractions
Reviewed February 28, 2015
8.7
Excellent
Kenneth from Australia
Solo traveler
Stayed 3 nights in November 2014
Excellent Hotel”
Food, Style and Decor, Facilities
Enjoyed a relaxing 3 nights at Atlantis The Palm, Dubai. Took time to visit Aquaventure Waterpark and The Lost Chambers Aquarium. Well worth it! Food was consistently good...no, it was superb. Staff were friendly and most helpful at all times
Reviewed November 29, 2014
9.3
Exceptional
Karen from United Kingdom
Family with teens
Stayed 2 nights in October 2014
great but very busy”
food, views, staff
We booked the Atlantis for 2 nights at the end of a week in Dubai. We were expecting great things and in some respects we weren't disappointed. We were very early to check in for our room and luckily our rooms were available 3 hours before normal check in time. We have two older children and got two adjoining rooms with balconies facing the pool and the sea. The staff were excellent and noted my allergies from day one in the system so that wherever I ate, they would have my information. At the buffet in the Kaliedescope Restaurant, they even offered me a restaurant chef to assist my choices. Nothing was too much trouble when it came to choosing the right dishes for me. This attitude was the same regardless of what restaurant we ate at each day and night. The pools were easily accessible and one was open till 10pm for night swimming. The beach was seconds away too but you had to beware of jellyfish. The only issue we had was the price of some food. You expect to be paying a lot when staying at a 5 star luxury resort but our buffet dinner was 200 dirhams each which worked out something like $277.00 Sing dollars (our currency). That's a lot for one dinner. The only other thing was that my husband thought it was like Spain or Benidorm with hundreds of people everywhere walking around the elegant lobby in robe and slippers. There was also a club/cabana beach area on the beach which was for young hip singles and couples I guess which had fairly loud club music playing most of the day and night (the doors were luckily double glazed though). I think my husband thought originally that the main Atlantis building was somewhere you checked in and then your room/beach hut/suite would be along the palms that make up the island. He didn't realise that the area is residential and what you looked out on from the beach was building work on very big expensive houses (oh dear). Overall a memorable stay in an iconic hotel.
Reviewed October 20, 2014
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  • Excellent location
  • Aquaventure Water Park