2015
Excellent 8.6
Based on 855 reviews

Verified traveler reviews

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Excellent



based on 855 reviews
  • Cleanliness 9.2
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 7.8
  • Food/Dining 8.4
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tariq from Pakistan
Family with young children
Imperial Club Room
Stayed 1 night in September 2015
excellent trip
cleanliness, staff, water park.
Amazing, staff was very friendly and very cooperative. Food was good.
Reviewed September 26, 2015

Ana from Italy
Couple
Palm Beach with Aquaventure & Lost Chambers access
Stayed 3 nights in June 2015
Overall nice hotel
waterpark, Nobu restaurant, friendliness staff
Overall nice hotel but it is too massive to feel the 5 stars. The stars are there somehow but there's too many people, too many rooms, children and family everywhere...it is a huge resort. The problem with that is attention to detail may get lost sometimes. We had breakfast options in 2 different places, both places food were quite good. Coffee wasn't good (that's one of the meter I use to measure on each hotel) the biggest problem I found was queuing to have breakfast in the morning...that shouldn't happen. But the options at breakfast were massive, in line with the hotel. Food at the Imperial club wasn't perfect and could be improved, but it was handy though... we were there for Ramadan and nothing was to be served anywhere. The rest was all very good, specially the staff. Very attentive and nice. For my birthday, they sent us cakes every single day while there (4 nights) and a greeting card. They also called in advance for our check out and allowed us to stay a couple of extra hours at no cost. That was very nice from them. I would definitely come back or recommend it.
Reviewed September 22, 2015

MAZLIN from Singapore
Solo traveler
Stayed 1 night in September 2015
Escape to Atlantis
1. Very spacious & well-furnished room, decorated tastefully & with an awesome view of the pool and sea. 2. Hassle-free check in & informative bell service. 3.Awesome food presentation @inhouse dining
Simply fantastic. Awesome service staff from the concierge to the reception to the staff at the restaurants & various activities, including those at the souvenir shops. Good range of activities to keep you occupied and wanting more. It was a dilemma to choose between venturing inyo any of them and rewarding the self the comfort of the very cosy room with all the amenities at one's disposal. Love the Lost Chambers & thrilling rides in the Aquaventure Park. Certainly a fulfilling destination for the perfect family getaway.
Reviewed September 12, 2015

Manni from Australia
Couple
Deluxe Room
Stayed 2 nights in September 2015
Big on service location and price
Bed, restaurants staff
We enjoyed our stay.lots of fun with water park and swimming pools. Great restaurants, although a little bit pricey.
Reviewed September 11, 2015

Mohammad from Saudi Arabia
Couple
Palm Beach with Aquaventure & Lost Chambers access
Stayed 3 nights in August 2015
the best ever
amazing location
clean and freindly staff
Reviewed September 01, 2015

hiba from United Arab Emirates
Family with young children
Ocean Deluxe with Aquaventure & Lost Chambers access
Stayed 1 night in August 2015
Nice
Location,aquaventure,variety
Fun
Reviewed August 11, 2015

MAJED from United Arab Emirates
Family with young children
Deluxe Room
Stayed 2 nights in August 2015
nice water park and you have a nice moment with th
aquireme adventcher. water park .large pool. gym.kides club. food
Very good moments
Reviewed August 10, 2015

Santoso from Indonesia
Couple
Deluxe Room
Stayed 1 night in November 2014
A good place to splurge
Ambience, exclusivity, scenery
Atlantis is a 5 star hotel and they deserve the rating. The service was good and the room was nicely decorated. The interior of the hotel is exquisitely decorated and the entire place has been designed to make you feel very very pampered. Sure it is expensive and one might think twice about whether it really is worth the money. However, if you feel like pampering yourself once in a while, you won't regret doing it here. With the attractions in the proximity, you could spend the day on the island itself.
Reviewed July 29, 2015

Alex from Philippines
Business traveler
Deluxe Room
Stayed 1 night in July 2015
Good experience
1. Great location 2. Efficient service 3. Good ambiance
We had a great time and place is relaxing. Should have a free wifi access for occupants.
Reviewed July 27, 2015

hendra from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in June 2015
good very good htl
good waterpark , good service and good food
good
Reviewed July 26, 2015


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