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Atour Hotel Xian South Gate Branch

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Excellent8.6
Based on 136 reviews
Atour Hotel Xian South Gate Branch
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8.6 Excellent guest rating
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"Pretty good for mainland 4 star."

davidHong Kong
Bathroom
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9.0 Excellent location
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9.0Location
  • 350 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Executive King Room
...
  • City view
  • 36 m²/388 ft²
  • 1 king bed
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Executive King Room with xi'an city wall view
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  • City view
  • 29 m²/312 ft²
  • 1 king bed
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Superior Queen Bed
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  • City view
  • 22 m²/237 ft²
  • 1 semi double bed
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Executive Twin Room
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  • City view
  • 36 m²/388 ft²
  • 2 queen beds
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Executive Suite
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  • City view
  • 59 m²/635 ft²
  • 1 king bed
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2 Bedroom City View
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  • City view
  • 45 m²/484 ft²
  • 2 double beds
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Nearest essentials

Public transportation
  • Yongningmen Metro Station
  • 400 m
  • Zhonglou Metro Station
  • 1.2 km
Airports
  • Xianyang International Airport (XIY)
  • 27.4 km
Hospital or clinic
  • Huadu Hospital
  • 490 m
Pharmacy
  • Pingxin Pharmacy
  • 980 m
Convenience store
  • Wal-Mart Supercenter
  • 640 m
Cash withdrawal
  • ATM
  • 550 m

More about Atour Hotel Xian South Gate Branch

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Verified guest reviews

Agoda Reviews (136)Booking.com Reviews (112)
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Cleanliness8.8
Facilities8.0
Location9.0
Room comfort and quality9.1
Service8.7
Value for money8.5
Provided by verified guests of Agoda
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Showing 122 verified guest comments
12345
8.8
kirsty from United Kingdom
Solo traveler
Superior Queen Bed
Stayed 2 nights in September 2017
Excellent
Amazing beds and great view!
Reviewed September 11, 2017
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8.4
Han from Singapore
Couple
Executive King Room with xi'an city wall view
Stayed 2 nights in July 2017
Good and comfortable hotel
Pros - comfortable - huge Soft and cosy bed/pillow - excellent services Had an issue with noisy aircon for the initial room and was offered a room change; new room came with a bar table which was romantic and lovely. Excellent service attitude from all the staff accommodating to our unusual request offering much more than expectation. Keep it up atour! Cons - can't really think of anything but if really something, would be better with a mini fridge.
Reviewed July 26, 2017
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6.0
Phua from Singapore
Group
Superior Queen Bed
Stayed 4 nights in February 2017
Basic accomodation only
Hotel staffs services are prompt and friendly. But the hotel accomodation unit is only of basic needs, seems to me that its rather costly for a normal accomodation with no bathtub, no breakfast, no fridge.
Reviewed February 24, 2017
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6.8
Yiting from Singapore
Group
2 Bedroom City View
Stayed 4 nights in February 2017
Good
Took the suite which comes with 2 bedrooms and a living room. first night the room lock was spoiled. Tv as well. Need to wait for the next day for the technician to fix it. And we were told that all toilet doors in all rooms can't be locked? Second night got even worse. The aircon stopped working. It was an average of 4-6 degrees. And we have to sleep without any heater on... for the next 2 nights as well. Bad impression of the hotel but thanks to the staffs there that makes my stay there not that bad. They were apologetic and was trying their best to compensate to us. If it wasnt for them i think i would have rated 1 star only.
Reviewed February 22, 2017
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8.4
LILI from Malaysia
Couple
Stayed 1 night in May 2016
Good location
Clean and spacious rooms
Reviewed October 21, 2016
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9.2
david from Hong Kong
Business traveler
Executive Twin Room
Stayed 3 nights in September 2016
Recommend
Pretty good for mainland 4 star.
Reviewed October 16, 2016
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4.4
Christopher from United Kingdom
Couple
Stayed 3 nights in August 2016
IIf you don't speak Chinese it's a struggle
This is the first time I've ever given a hotel 1-star. I always do a lot of research and generally end up with superb hotels. This was not the case this time, which is a shame. To start with the positives. The hotel has a fantastic location, next to the South Gate and subway stop. However, there are no more positives. Sadly the staff speak almost no English this makes it very hard to do even the most basic things. For instance only from reading other reviews just now did I know they had breakfast and free laundry services! However two things really caused the problems. I emailed two months before asking what tours they had available that would take us to Terracotta Army and other places of interest. The reply I received said many itineraries and upon check-in they'd show me. Hence I didn't look on the internet to arrange for myself. As it happens they had one Chinese language tour only, they didn't seem to understand why this would annoy me. I then that night had to spend 2 hours emailing companies to arrange a tour myself. I could have forgiven that if not for the last evening. After the tour we asked our guide to help us book a taxi with reception to take us to the airport. This way we didn't need to try and explain in English. All booked for 120rmb, we said goodbye to our guide and walked to the elevator. We then were pulled (almost literally) from the elevator and told it would be 160rmb. In the space of 2 min the price had gone up and we no didn't have our translator there. In the end after much "discussion" they agreed to 120rmb. They blamed the receptionist for making a mistake but I have doubts. So if you can speak Chinese great hotel, if not... I would not recommend!
Reviewed August 10, 2016
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8.4
Bold from Mongolia
Couple
Executive King Room
Stayed 1 night in July 2016
Great location
Location is great. Not much facilities.
Reviewed July 15, 2016
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8.0
david from Hong Kong
Business traveler
Executive King Room
Stayed 2 nights in June 2016
Value for money
Very good hotel for the price
Reviewed June 30, 2016
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9.2
Anna-Katharina from Germany
Couple
Stayed 3 nights in June 2016
central hotel with nice rooms, difficulties with english
We had a comfortable big room with an open bathroom (a bit awkward but ok). The TV was only chinese and the breakfast was good but also offering mainly chinese dishes. A washing machine and a dryer were available. The communication in english was ok but sometimes a bit difficult. If you want to take a taxi to e.g. the airport beaware of the rush hour. It might take some time to get through the city. The subway is convenient and close to the hotel.
Reviewed June 27, 2016
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