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About this property

Description

When visiting Ho Chi Minh City, you'll feel right at home at Au Lac Saigon Hotel, which offers quality accommodation and great service. The hotel lies 0.0 km from the city center and provides accessibility to important town facilities. Also within easy reach are Bitexco Financial Tower - Saigon Skydeck, SIR Tailor, Denmark Trade Office.

Take advantage of a wealth of unrivaled services and amenities at this Ho Chi Minh City hotel. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas.

Experience high quality room facilities during your stay here. Some rooms include towels, television LCD/plasma screen, mirror, sewing kit, internet access – wireless, provided to help guests recharge after a long day. The hotel's recreational facilities, which include fitness center, massage are designed for escape and relaxation. Whatever your purpose of visit, Au Lac Saigon Hotel is an excellent choice for your stay in Ho Chi Minh City.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Policies

As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Breakfast Charge (when not included in room rate): 7.5 USD
Check-In From: 02:00PM
Check-Out Until: 12:00AM
Distance from City Center: 0.0 km
Distance to Airport: 5 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 91
Reception Open Until: 24:00AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good



based on 571 reviews
  • Cleanliness 8.4
  • Facilities 6.8
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.9
  • Food and dining 6.6
Sort by

Robin from United Kingdom
Business traveler
Superior No View
Stayed 2 nights in September 2016
Windowless
A room with no window is horrible - option, pay DOUBLE what I had already paid to get a window. Square box with no natural light. Arrogant check-in guy. Rip-off currency exchange. On booking it did say 'No view', it did not say NO WINDOW AT ALL.
Reviewed September 16, 2016

Ai from Malaysia
Group
Superior No View
Stayed 3 nights in August 2016
AU LAC II HOTEL, HO CHI MINH
Air condition needs to improve further. To waive of additional chargers for bringing a friend to stay. Information to update, e.g. massage center, which was not operating, etc.
Reviewed September 08, 2016

Ai from Malaysia
Group
Superior
Stayed 3 nights in August 2016
Facilities
Air condition needs to upgrade. Should not charge extra if bringing a friend to stay since I'm staying alone.
Reviewed September 05, 2016

Wayne from New Zealand
Couple
Superior No View
Stayed 3 nights in August 2016
Great spot, only comment was the breakfast, as wasn't a great selection.
Would stay again as rooms were quiet and clean, staff great and location fantastic. Price was reasonable .
Reviewed September 01, 2016

Tony from United States
Solo traveler
Superior No View
Stayed 3 nights in August 2016
One Isolated Complaint Maybe
Thought it was a great place to stay for the price. Nice room. Appropriate for a 3-3.5 star hotel I thought. Staff was nice I'd say. Enjoyed the location. Only one gripe was that the shower didn't have warm water. Only stayed 3 nights and didn't bring it up. Will have to ask about that before returning; I'd suggest you do the same.
Reviewed August 31, 2016

Chakpong from Thailand
Business traveler
Luxury
Stayed 2 nights in March 2016
Good small hotel
Hotel in Dist 1 is all about the same. The good thing about this hotel is its new and clean with adequate facilities.
Reviewed August 31, 2016

Nguyên from Vietnam
Group
Superior Double or Twin Room
Stayed 3 nights in August 2016
Good hotel
Good
Reviewed August 27, 2016

Michael from Germany
Couple
Superior No View
Stayed 2 nights in August 2016
The hotel itself and it's location are very good. One of the reasons for me and my girlfriend to book it for our two days stay in HCMC. The experience with the reception staff was awful. My vietnamese girlfriend was treated with no respect and was asked if she only wants to stay few minutes or all night. As mentioned before I booked the room for two days for me and my girlfriend. It's all but not professional and respectful to think all foreigners who come with a vietnamese lady, took her from a bar. Im together with my girlfriend since 1.5 years. The staff must consider that there can be normal couples, too. The reception staff should be trained how to treat guests in a proper way. Well after all....the hotel is good but be aware of the staff. I hope in the future the staff will be more professional. Our next stay in HCMC will be in another hotel.
Reviewed August 21, 2016

Trang from Vietnam
Group
Superior
Stayed 1 night in August 2016
Employee scam
This was the only time that anyone has shown us any hospitality and apologized to us followed by an offer to charge us 30 instead 40, they asked for our consent and then reimbursed us 10 USD. This is not an issue of money but rather morals and principals. I also run a business, so I am very sensitive with workers running scams to put meet in their own pockets by misusing the name of their company. These acts are illegal and intolerable. I don't wish these shameful scammers to get away with any profits little or big, nor do I wish any travelers to experience the humiliation we went through. Most people would probably think it is petty and would not make a big deal from it but it is unethical, I strongly hope that Au Lac would seriously look into this situation and serve justice to these petty crooks. I really hope that these guys will face a fair repercussion and learn from it.
Reviewed August 19, 2016

chi from United States
Solo traveler
Suite
Stayed 2 nights in August 2016
Bad facilities
4 room changed in two days! First room has no light, second has no AC, third has everything but not the type i booked, fourth has no water! Also, tech guy there was rude, security treat me like gangster
Reviewed August 15, 2016



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