Auckland City Hotel
Auckland City Hotel
Auckland City Hotel
Auckland City Hotel
Auckland City Hotel
Auckland City Hotel
Auckland City Hotel
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8.1

Excellent
/10
(3,099 reviews)See what guests said
Highly rated by guests – 85% would recommend
Housekeeping51
Car Park6
Shops5
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Sky Tower 370 m
Auckland Art Gallery Toi o Tamaki 550 m
Viaduct Harbour 680 m
Auckland War Memorial Museum 1.9 km
Mount Eden 2.8 km
Auckland Zoo 3.9 km
SEA LIFE Kelly Tarlton's Aquarium 5.1 km
Rangitoto Island 11.2 km
Cornwall Park 11.3 km
Tiritiri Matangi Island 29.9 km
Nearby landmarks
Auckland Central Police Station 110 m
Auckland Town Hall 140 m
Core collective 170 m
Yoga Academy 170 m
St Matthew-in-the-City Church 200 m
Edge 260 m
Aotea Square 270 m
Wellesley St Post Office 280 m
Auckland City Council 280 m
Civic Car Park 280 m
Free Wi-Fi

Auckland City Hotel

157 Hobson Street, Auckland City Center, Auckland, New Zealand, 1010 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Sky Tower
Within 370 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 280 meters to public transportation

  • Airport transfer

  • Located in heart of Auckland

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Cheaper than 99% of all properties in Auckland in the last 24 hoursCompared to 780 Auckland properties at Agoda for various dates
Value for money8.0
Location rating8.5
Nearest airportAuckland Airport (AKL)
Distance to airport17.6 km

Rooms available at Auckland City Hotel

Very good
Room comfort & quality
7.8
Studio King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio with Two Double Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Two-Bedroom Apartment - Split Level with Queen and Single
...
  • Room size: 65 m²/700 ft²
  • Shower
  • 1 single bed & 1 queen bed
Enter dates to see prices
Two-Bedroom Apartment - Split Level
...
  • Room size: 70 m²/753 ft²
  • Shower
  • 1 double bed & 1 queen bed
Enter dates to see prices
Boutique Two-Bedroom Suite
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Boutique Studio
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Split Level 2 Bed Apartment
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 queen bed & 1 double bed
Enter dates to see prices
Standard Queen
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Business Deluxe Double-Must check-in Daily after 6pm
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Does Auckland City Hotel have a hot tub?

Auckland City Hotel does not have a hot tub.

What time is check-in and check-out at Auckland City Hotel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Auckland City Hotel?

Auckland City Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Auckland City Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Auckland City Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 30 NZD per day. If you're looking for an easy way to get around Auckland with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Auckland City Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Auckland City Hotel. There's an additional charge of 28 NZD for adults and 20 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Auckland City Hotel?

Auckland City Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Auckland City Hotel?

Auckland City Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Auckland City Hotel?

The closest train, metro, or bus station to Auckland City Hotel is Sky City Coach Terminal, 280 m away.

What restaurants are nearby Auckland City Hotel?

Restaurants including Fond Ou, Hobson Sushi and Straits Cafe are popular in Auckland City Hotel’s neighborhood which is known as Auckland City Center.

What popular shopping places are close to Auckland City Hotel?

Shopping options in Auckland City Hotel’s Auckland City Center neighborhood include Elliott Stables, The Warehouse and General Goods.

What are popular attractions near Auckland City Hotel?

Guests at Auckland City Hotel can easily visit Sky Tower, Viaduct Harbour and Auckland Art Gallery Toi o Tamaki located in the Auckland City Center area.

What popular natural sightseeing spots are close to Auckland City Hotel?

Auckland City Hotel’s nearby natural sights include KZ1 Yacht, Emily Place Reserve and Saint Marys Bay located in the same Auckland City Center area.

Show more questions
See map

Explore the neighborhood

What people love about Auckland City Hotel

  • 8.0

    Very good
    Spaciousness

    "The room is relatively big and comfortable."

    Kwek

    |

    August 12, 2019

  • 8.8

    Excellent
    Staff 

    "Very friendly staff and comfortable room."

    Norma

    |

    December 25, 2020

  • 10.0

    Exceptional

    "I have always slept well at this hotel."

    Edward

    |

    March 2, 2021

Property ranking|Compared to 780 Auckland properties
See all rankings
Cheapest price score
Room comfort score
7.8/10
Room size
40 sqm.
Location score
8.5/10
Better than
99
%
of Auckland properties
Better than
93
%
of Auckland properties
Bigger than
93
%
of Auckland properties
Better than
91
%
of Auckland properties
Overall rating:

8.1

Excellent
3,099 reviews
Cleanliness
8.3
Facilities
7.6
Location
8.5
Read all reviews >
What travelers say they love:
Very good hotel and central for shops restaurants etc.
Norma from New Zealand
Couple
More about Auckland City Hotel

More about Auckland City Hotel

This recently restored city center hotel in Auckland, formerly known as the Trade Hall Hobson Street, is still recognized by it's iconic façade and charming details of 1912. Auckland City Hotel provides guests with easy access to the city's central business district, transportation, and entertainment, making the hotel an ideal base for both leisure and business travelers alike. The hotel offers 138 well-appointed rooms and suites. Each unit is readily equipped with modern amenities and eco-friendly products to suit the needs of today's travelers. The hotel's tour desk can recommend and book various tour options as well as suggests many sightseeing spots for guests. After a long day of exploring, try the spa treatment to relax and wind down. Don't forget to try Malaysian favorites at the on-site restaurant. All things considered, Auckland City Hotel is a fantastic place of stay.

Show less
Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

100 mentions

Internet

43 mentions

Breakfast

19 mentions

Car Park

18 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Cat-friendly
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

Vie Lounge and Eatery

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
157 Hobson Street, Auckland City Center, Auckland, New Zealand, 1010
Excellent
Location

8.5

Airports

  • Auckland Airport (AKL)
    17.6 km
  • Whitianga Airport (WTZ)
    81.8 km

Public transportation

  • Sky City Coach Terminal
    290 m
  • Auckland Dockline Tram
    870 m

Hospital or clinic

  • 280 Medical Limited
    450 m

Shopping

  • Queen Street
    3.0 km

Convenience store

  • City Convenience Store
    460 m

Cash withdrawal

  • ATM
    280 m
What's nearby

Popular landmarks

  • Sky Tower
    370 m
  • Auckland Art Gallery Toi o Tamaki
    550 m
  • Viaduct Harbour
    680 m
  • Auckland War Memorial Museum
    1.9 km
  • Mount Eden
    2.8 km
  • Auckland Zoo
    3.9 km
  • SEA LIFE Kelly Tarlton's Aquarium
    5.1 km
  • Rangitoto Island
    11.2 km
  • Cornwall Park
    11.3 km
  • Tiritiri Matangi Island
    29.9 km

Nearby landmarks

  • Auckland Central Police Station
    110 m
  • Auckland Town Hall
    140 m
  • Core collective
    170 m
  • Yoga Academy
    170 m
  • St Matthew-in-the-City Church
    200 m
  • Edge
    260 m
  • Aotea Square
    270 m
  • Wellesley St Post Office
    280 m
  • Auckland City Council
    280 m
  • Civic Car Park
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All credit card transactions will incur a 2% surcharge.
  • Inquire directly with hotel for pet policy.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Getting around

  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)28 NZD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 135
  • Year property opened2008

Parking

  • Daily parking fee30 NZD

Reviews of Auckland City Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities7.6
Location8.5
Room comfort and quality7.8
Service8.2
Value for money8.0
High score for Auckland
Rating
9+ Exceptional (205)
8-9 Excellent (210)
7-8 Very Good (296)
6-7 Good (111)
<6 Below Expectation (106)
Time of the year
Mar - May (288)
Jun - Aug (248)
Sep - Nov (206)
Dec - Feb (186)
All guests (1,343)
All room types
All languages

Show reviews that mention 

Showing 928 verified guest comments
12345
8.7
Excellent
Maggie from New Zealand
Solo traveler
Standard Twin
Stayed 4 nights in January 2013

I'll be back”

Convenient location, value for money

I had not intended staying at this hotel, but the Backpackers I had emailed managed to muck up my booking and I didn't discover this until I had arrived in Auckland. So I checked out available hotels on Agoda and sent an email to Auckland City Hotel. Within half an hour I was installed in room 110. The room was a twin bed, clean and comfortable. Auckland City Hotel is a couple of minutes walk from Queen Street and the Aotea Centre, and perhaps a 10 minute stroll from Britomart Travel Centre. There are a couple of convenience stores on the same block as Auckland City hotel, so its no problem to nip out for some nibbles or a forgotten essential. The staff are friendly and professional. All in all, I consider Auckland City Hotel to be a serendipitous find. I'll be staying here again.

Reviewed January 21, 2013

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9.3
Exceptional
Teresa from New Zealand
Couple
Studio King Room
Stayed 3 nights in June 2012

Very quiet and excellent value for money”

Central location, clean and comfortable, good value for money, pleasant service, comfortable bed and quiet

staying at the auckland city hotel was a very pleasant experience. we have had recent experience of "good value" accommodation being very substandard, but this was in no way our experience here. the hotel entrance is old and gracious and has a pleasing decor. the staff were helpful and pleasant. our room was small, well appointed, clean and comfortable. best of all, the king size bed was very comfortable and the room was very quiet, so despite the central location we had the best nights of sleep that we have ever had away from home. we also appreciated having two oil heaters that we could control ourselves, and so could keep the room at a temperature that suited us. that was very unusual, in our experience.

Reviewed June 25, 2012

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9.0
Exceptional
Katie from Australia
Couple
Standard Queen
Stayed 4 nights in August 2011

Awesome location!!”

Clean rooms, close to everything you want in the city

Overall i was happy with my stay at the Auckland City Hotel and i will be more than happy to stay there again. Although when i booked it, the young guy on the counter found it very hard to answer any of my questions, he was either nervous or just wasn't sure which was a little annoying. Also parking wasn't included in the bookingwhich was again extremely frustrating as the reason i booked this hotel was because we had a car. Luckily we found a parking lot across the road that turned out to be cheaper. Overall though, the rooms were cleaned and serviced daily. The room was a good size and had everything you needed. A very comfortable hotel to stay in :)

Reviewed August 28, 2011

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8.0
Excellent
Desmond from Singapore
Group
Standard Twin
Stayed 5 nights in August 2011

Cosy hotel, great value in the heart of the city”

Conveniently located in the CBD, Great value, clean and comfortable

auckland city hotel surpassed my expectations in every possible manner. at such affordable pricings, you would expect a hotel with no-frills. upon stepping into a room, however, your notion of budget hotel would change forever as its rooms are comfortably fitted and can rival five-star hotels in the region. you would soon realize that the hotel is conveniently located near many of auckland city's attractions: including sky tower, queen street and more. i hardly had to spend any dollar on public transport within auckland city, thanks to the convenient location of the hotel. do not expect, however, a great view from your room. upon drawing the curtains, you would realize that you are facing the balconies of residences. nevertheless, the great value, clean rooms and decent toilets make for comfortable living in auckland city.

Reviewed August 13, 2011

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9.0
Exceptional
Ryan from United States
Couple
Standard Queen
Stayed 2 nights in April 2012

So glad we picked this hotel”

Shuttle Service, Location, Rooms

our stay in auckland was amazing and this hotel certainly contributed to that experience. the location is great, the rooms are clean and comfortable, and the hotel staff was very helpful. we arrived really early so they stored our luggage while we went outside and explored the city center. i would recommend the hotel to any traveller going to auckland.

Reviewed April 16, 2012

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10.0
Exceptional
Ross from Canada
Couple
Standard Queen
Stayed 2 nights in January 2011

The location was ideal, the service was exemplary ”

room was great, the Malaysian restaurant terrific!

booked online from canada, the reception was excellent and as we expected. looks are deceiving and the hotel exceeded our initial expectations. the internet was expensive and we found a much cheaper location, just around the corner. staff were very helpful with directions and with arrangements for the airport shuttle....highly recommend the auckland city hotel.

Reviewed January 25, 2011

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9.2
Exceptional
Shuk from Hong Kong SAR, China
Couple
Standard Queen
Stayed 1 night in April 2017

Good location with friendly staff”

The location of this hotel is good. You can find lots of restaurants nearby. It takes only 10-minute walk to Queen St which is the most popular area. The only downside is the overnight parking fee is NZD30 which surprises me. But it seems hard to find an accommodation with free parking in Auckland city center.

Reviewed April 04, 2017

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10.0
Exceptional
Mary-Rose from United Kingdom
Couple
Standard Queen
Stayed 1 night in March 2011

Best Hotel I have ever stayed in”

nice chair in shower

Myself and my boyfriend really enjoyed our stay at the Auckland City Hotel. The room was spotless. The bathroom was also very clean. The hotel is in a central location, with lots of things like internet cafes, restaurants and shops nearby. If I was returning to Auckland, I would definitely stay here again.

Reviewed April 26, 2011

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10.0
Exceptional
desiska from Indonesia
Family with teens
Standard Queen
Stayed 2 nights in August 2018

great location, great staff!!”

i was using auckland city hotel for 2 nights, it was amazing. with great location, very near to auckland tower which is city center of auckland. the staff was great! friendly and really helpfull with our holiday plan.

Reviewed October 03, 2018

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8.3
Excellent
HOI from Hong Kong SAR, China
Solo traveler
Studio King Room
Stayed 3 nights in November 2012

Comfy and spacious room with good location”

kitchen in the room, clean and spacious, friendly staff

It's my first time to visit Auckland, and I'm so pleased to have booked to stay in this hotel, it is simply comfortable, clean and with a very good location! It's just 8min. walk to the Auckland city icon - Sky Tower, and then take another 2min. walk, can reach the main street of its downtown. The room surprises me with a fully equipped kitchen inside, good for people who plan to stay for up to a week in Auckland city, you can buy seafood from the Auckland fish market and cook in the room yourself! Overall, it's a worthy and happy stay!

Reviewed November 28, 2012

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9.6
Exceptional
Alice from United States
Solo traveler
Studio King Room
Stayed 4 nights in September 2017

Awesome experience”

I stayed at the Auckland City Hotel after checking out of a really bad other hotel. There, the staff went above and beyond to make my stay enjoyable. The room was really big, the bed super comfortable. I will definitely stay there on my next trip to Auckland!

Reviewed January 24, 2018

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8.7
Excellent
Charmine from Singapore
Couple
Standard Queen
Stayed 5 nights in June 2011

Great Location and Great Service”

affordable, good location, neat and clean

it was a wonderful stay at auckland city hotel! walking distance to sky city as well as the main shopping area at queen street! very nice and clean hotel with good housekeeping service! thumbs up!! very friendly staffs at the counter :) they recommended us a good car rental company and recommended us on the places to vist in auckland

Reviewed June 13, 2011

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9.0
Exceptional
Tegan from Australia
Group
Studio with Two Double Beds
Stayed 1 night in August 2012

Great location, very friendly”

Very close to town, lots of space, friendly and helpful staff

As soon as we arrived we were greeted by a friendly staff member who went out of her way to help us with our questions, the rooms were lovely and comfortable with lots of space and were very clean. I enjoyed the stay at Auckland City Hotel immensely and would recommend it.

Reviewed August 22, 2012

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9.3
Exceptional
Debbie from Australia
Solo traveler
Studio with Two Double Beds
Stayed 1 night in November 2011

auckland city hotel”

Good location for me and lovely modern rooms.

Auckland City Hotel was a good location for me, close to the Intercity Coach Terminal. The rooms were lovely and modern and the staff were very friendly and helpful. I would recommend this Hotel to any Auckland travellers.

Reviewed December 02, 2011

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9.7
Exceptional
A. from New Zealand
Family with young children
Standard Queen
Stayed 1 night in April 2012

Friendly staff”

Location

We stayed here for 2 nights during our short visit to Auckland. The hotel itself is clean and the staff is very friendly. We arrived a few hours before the check-in time, we requested and got an early check-in for free of charge, since we were traveling with a 2 yo. Thanks Howard for it. The Malaysian restaurant inside the hotel was great, wished to have dinner there more times. The staff arranged an Airport taxi for us for $35, which is the best in the city, I am sure. Altogether, we had a pleasant stay and we wish to come back again in the future.

Reviewed September 20, 2012

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9.0
Exceptional
Amanda from United States
Solo traveler
Standard Queen
Stayed 1 night in May 2013

Nice, affordable hotel”

Location, comfortable room, nice view

I stayed in this hotel on two separate occasions during my trip. Both times the rooms were clean and comfortable. Each one also provided views of the city/suburbs of Auckland. The only downside was that with it being close to bars and clubs, there were very loud and rude guests returning to their rooms between 3-4 a.m. every night I was there. Not a fault of the hotel, just a downside to the great location.

Reviewed May 07, 2013

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9.3
Exceptional
Ben from Singapore
Couple
Standard Queen
Stayed 1 night in December 2012

Lovely hotel and great location”

Great location in the city, clean rooms, good service

The location of the hotel was very convenient. Major attractions such as the Sky Tower and shopping centers were within walking distances of the hotel. There were also many convenience stores and eateries nearby. The service staff at the hotel were friendly and knowledgeable. The room we stayed in was clean, well maintained and relatively spacious. It was certainly value for money and we would consider coming back to stay at the hotel when we visit Auckland in the future.

Reviewed December 27, 2012

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8.8
Excellent
Cheryl from Indonesia
Couple
Business Deluxe Double-Must check-in Daily after 6pm
Stayed 1 night in February 2017

Great location, value for money”

Great location, value for money, in auckland city center, walking distance to shopping. Room a bit small, but clean. The service of reception staff named Charles is excellent, he help us to book rental car to Rotorua. We should back here next time.

Reviewed February 25, 2017

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8.3
Excellent
Battur from Mongolia
Business traveler
Standard Queen
Stayed 1 night in September 2012

Lovely hotel and service with a smile”

very close to main street

I had a very good time in auckland city hotel. it was my first time in auckland and location was perfect. also restaurant was cheap and very nice food. Onlt 4 mins to Sky tower which was very good location for travelers. Also close queen street and there are many shops cinemas and lots of restuarant. I am happy that stayed in auckland city hotel.

Reviewed September 28, 2012

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10.0
Exceptional
Terrence from Australia
Couple
Standard Queen
Stayed 2 nights in June 2011

Fantastic hotel, we were most impressed”

Good location, restaurant on site.

Everything about this hotel was great and we will certainly stay on our next visit to Auckland. Friendly staff with a distinct and wonderful asian flavour reflecting the international nature of Auckland city.

Reviewed June 30, 2011

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