Auckland Harbour Oaks Hotel

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Very good7.3
Based on489reviews
Auckland Harbour Oaks Hotel
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8.5 Excellent location
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8.5Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Elevator

  • Non-smoking room

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Distances to essentials

  • Airports
    • 18 km
    • Auckland International Airport (AKL)
    • 66 km
    • Coromandel Airport (CMV)
  • Bus and rail stations
    • 750 m
    • Sky City Coach Terminal
    • 2.2 km
    • Grafton Train station
  • Hospitals and clinics
    • 300 m
    • Citymed - Auckland City Medical Centre
  • Pharmacies
    • 250 m
    • Unichem
  • Convenience stores
    • 100 m
    • 7 Eleven
  • Cash withdrawal
    • 100 m
    • ATM

More about Auckland Harbour Oaks Hotel

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Verified traveler reviews

Agoda Reviews (489)
Booking.com Reviews (2437)

7.3

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  • Cleanliness 7.4
  • Facilities 6.4
  • Location 8.5
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.3
  • Cleanliness 6.9
  • Facilities 6.2
  • Location 8.2
  • Room comfort and quality 6.9
  • Service 7.0
  • Value for money 7.0
  • Cleanliness 7.5
  • Facilities 6.2
  • Location 8.5
  • Room comfort and quality 7.1
  • Service 7.3
  • Value for money 7.3
  • Cleanliness 7.5
  • Facilities 6.8
  • Location 8.6
  • Room comfort and quality 7.9
  • Service 7.6
  • Value for money 7.6
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 8.4
  • Room comfort and quality 7.3
  • Service 7.1
  • Value for money 7.1
  • Cleanliness 7.7
  • Facilities 5.7
  • Location 8.8
  • Room comfort and quality 7.7
  • Service 8.0
  • Value for money 7.6
  • Cleanliness 7.5
  • Facilities 7.3
  • Location 8.4
  • Room comfort and quality 7.4
  • Service 7.7
  • Value for money 7.2
Provided by verified guests of Agoda
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8.0
Siew from Malaysia
Couple
Deluxe Queen
Stayed 2 nights in April 2017
Good location ”
Good location, walking distance to eateries and shopping malls area. Room with washing machine and dryer besides full range of kitchen appliances.
Reviewed May 01, 2017
Hello Siew, Thank you for your review. Our property is certainly unique, that is what we are most proud of. We take immense pleasure in being able to serve our guests every day and enjoy what we do. We look forward to welcoming you back in the near future. Kind Regards, Pallavi Bhatnagar
Responded May 04, 2017
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Auckland Harbour Oaks Hotel
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6.4
Michelle from New Zealand
Family with teens
2 Bedroom Sea View
Stayed 2 nights in April 2017
Room was well equipt but staff were unfriendly and rude”
The family room was clean and everything we could need. But extra roll bed was unsuitable as hard and devoid of any mattress layer. Not adequate for adult to sleep on. The staff would not let my daughter go to our room till I came to the hotel as it wasn't in her name. Even though we had brought our luggage earlier to store until our room was available. She had to wait in reception for over an hour till I arrived even though I asked to speak to manager to tell them she is my daughter by phone. They were not friendly or welcoming at any time during our stay.
Reviewed April 25, 2017
Hello Michelle, Thank you for your review. I am deeply sorry to hear of the inconvenience you experienced. We pride ourselves on great customer service and regret having missed the opportunity to rectify the situation. We take our guests' feedback seriously therefore your feedback is invaluable to us. The feedback has been shared with the concerned department managers and necessary actions have been implemented. Should your plans bring you back to Auckland, please allow us another chance to showcase our hospitality. Kind Regards, Pallavi Bhatnagar
Responded May 04, 2017
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4.0
Alisi from New Zealand
Solo traveler
1 Bedroom Executive
Stayed 1 night in April 2017
Not even a Hotel!!”
This place is not a Hotel, its more an apartment. Rooms are average, bedroom door had a dent in it, door for the fridge was broken and the shower door squeaky. And dont order a extra bed because it aint even a bed, its more a bed you take camping, with no mattress. The staff on arrival were very nice but on checkout, the lady was rude. Get some customer service skills. Overall stay was alright but will never be staying there again.
Reviewed April 22, 2017
Hello Alisi, Thank you for your review. I am deeply sorry to hear of the inconvenience you experienced. We pride ourselves on great customer service and regret having missed the opportunity to rectify the situation. We take our guests' feedback seriously therefore your feedback is invaluable to us. Should your plans bring you back to Auckland, please allow us another chance to showcase our hospitality. Kind Regards, Pallavi Bhatnagar
Responded May 04, 2017
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3.6
Ahmad from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in April 2017
Very bad staff”
Take very long time to check in compare with other hotel im booking with agoda.. speak loud with me no manners..
Reviewed April 13, 2017
Hello Ahmad, Thank you for your review. I am deeply sorry to hear of the inconvenience you experienced. We pride ourselves on great customer service and regret having missed the opportunity to rectify the situation. We take our guests' feedback seriously therefore your feedback is invaluable to us. Should your plans bring you back to Auckland, please allow us another chance to showcase our hospitality. Kind Regards, Pallavi Bhatnagar
Responded May 04, 2017
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Auckland Harbour Oaks Hotel
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9.6
Richard from Australia
Couple
2 Bedroom Executive
Stayed 2 nights in March 2017
Great location, great value for money.”
Located close to the waterfront and the central city, this hotel is very convenient for tourists such as us. Helpful staff and a comfortable room make it very good value also. Thumbs up!
Reviewed March 26, 2017
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3.6
Sharon from Australia
Couple
Deluxe Queen
Stayed 3 nights in March 2017
Have stayed with Oaks in Australia this stay was absolutely shocking no air con pillows filthy ”
Bed was like a trampoline nearly fell off when my husband got in No air con couldn't open doors as construction site straight underneath Pillows were filthy and flat asked for more and received more filthy flat pillows Have stayed with Oaks in Australia which is why I foolishly thought I would be given the same standard Can't believe I paid that much for a disgusting bed and 3 nights of no sleep with less than helpful reception and will be posting the same on Trip Advisor Really disappointed and feel ripped off at how much I paid for below average accommodation
Reviewed March 19, 2017
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8.0
Kay from United States
Family with teens
2 Bedroom Executive
Stayed 3 nights in February 2017
Very good”
A second bar of soap would be nice in each bathroom. Once the bar goes to the shower, you have to grab it from there when you want to use it at the sink. As separate wash or face cloth would be nice. And a place in the bathroom to hang your hand towels and clothes would be nice, too. The towel warming rack is the only place to hang or drape anything and once you put a towel on there, there's no other place to put another towel or your clothes. And a small/sample size of dish soap (for hand washing - not for the dishwasher) would be really helpful along w/ a kitchen sponge or cloth and towel. These are small things and easy to do w/o but each would make the nicer.
Reviewed March 02, 2017
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5.2
Dawn from United States
Family with teens
2 Bedroom Superior
Stayed 1 night in February 2017
pricey for what it was”
Great location, run down, expensive
Reviewed February 20, 2017
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5.2
Evan from New Zealand
Business traveler
2 Bedroom Sea View
Stayed 3 nights in February 2017
Above average”
We thought, that we had paid for a premium apartment, but where disappointed with the overall standard of the apartment. I coat of fresh paint, and bathroom modification is needed.
Reviewed February 12, 2017
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6.4
Shivaun from Australia
Family with teens
2 Bedroom Superior
Stayed 3 nights in February 2017
Tiny tv with 5 channels, lounges were uncomfy and the room was clean but old. Good location ”
Great location Poor upkeep with maintenance Atrocious television, size of a tiny computer screen! Need proper televisions
Reviewed February 08, 2017
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2 Bedroom Sea View booked 4 hours, 14 minutes ago
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