Verified traveler reviews

Filter by traveler type
Very good



based on 434 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 5.5
Sort by

Jodi from United States
Couples
2 Bedroom Superior
Stayed 2 nights in March 2015
Auckland harbour
View, location
The hotel could have been really nice but it didn't seemed maintained very well. Big dings and scrapes on the walls, dirty bathroom tiles, curtains coming off the rods and broken springs in the mattresses. Dirty carpets and stained furniture upholstery. Location was great
Reviewed March 07, 2015

Eva from Australia
Groups
2 Bedroom Superior
Stayed 3 nights in February 2015
Over priced and over rated
Location
Reviewed March 03, 2015

stephen from Australia
Couples
1 Bedroom Harbour View
Stayed 1 night in February 2015
Conveniently Located
View. Position. Nice Room.
Only a one night stay. Good view of city from high floor. Could hear noise opposite clubs which may not be appropriate for everyone. Located close to city centre.
Reviewed February 12, 2015

Phil from United Kingdom
Groups
2 Bedroom Executive
Stayed 3 nights in January 2015
Adequate central aparthotel
Location views from upper floors keen price
Perfectly adequate but has a few gentlemens clubs nearby can be noisy at night but overall value if good rate obtained
Reviewed February 04, 2015

Douglas from Taiwan
Couples
1 Bedroom Executive
Stayed 2 nights in January 2015
Great Views, affordable and convenient
Great Views, affordable, convenient
We stayed at the 29th floor for two nights, it's noisy at all. The location of the hotel is very good and easy to reach everywhere. The rooms are comfortable and quite conveniently furnished. Love it, Will stay in this hotel again for sure.
Reviewed February 04, 2015

Denise from Australia
Couples
1 Bedroom Executive
Stayed 1 night in January 2015
Stay somewhere else
Cant think of any
Our stay was OK. It was just an overnight stay. Would we stay here again? No.
Reviewed January 26, 2015

Simon from Australia
Couples
Deluxe Queen
Stayed 1 night in January 2015
Wasn't impressed
Location was good
Rooms had no aircon, had to open windows but the hotel is across from a backpacker hotel bar which plans loud music until really late.
Reviewed January 20, 2015

Kelly from New Zealand
Families with older children
2 Bedroom Superior
Stayed 1 night in January 2015
couple with teenagers
location, price, friendly staff
Reviewed January 19, 2015

Vera from Canada
Couples
Deluxe Queen
Stayed 1 night in January 2015
the washroom and kitechen was not clean
The room/unit was disappointing. It certainly was not a 4 star,there was no plce to put soap or any thing in the shower stall, you could look down the sink drain as there were no drain covers in the kitchen or bathroom sinks which was disgusting. I would not give it a 4star rating.
Reviewed January 15, 2015

Andrew from Australia
Families with older children
2 Bedroom Executive
Stayed 5 nights in December 2014
Harbour Oaks
Location, location and views
Room was alright. View was fabulous. Rooms could due with some update as starting to look tired. Larger screen TV would be advantage Room cleaning staff need to pay attention to detail - they took away dishcloth on first day and never replaced, did not check toilet paper levels when cleaning room and we were needed to get some from front desk and did not leave enough towels for amount of people and we had to get that as well. Rooms need a full length mirror somewhere so you don't need to pop out to the lift to look at your whole appearance (lift has large mirror inside). Front desk staff were really excellent and helpful - they fixed everything straight away. We would most likely stay there again as we have stayed there before this trip but some upgrades would help.
Reviewed January 11, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: