Great base to explore island”

Spacious apartment in good location. Great balcony that pelicans flew over at dusk. Nice staff. Was weird they took our towels when they didn’t have towels to replace them with. Pool and bbq area need an update, bbq is unusable. Enjoyed our stay. Good base to explore the island. Always book restaurants everywhere is busy during summer.

The best food”

Great place. Specially with ocean view renovated rooms. Best seafood on Island in the restaurant!!!!!!!!!! Very cozy and layback atmosphere. Highly recommended accommodation and specially amazing food!!!!!!!!!!!!! Would come back again, even for a seafood platter or fish and chips!

Overpriced and underwhelmed”

The only good thing about the property is the location .... right opposite the ocean. However , even this view is not guaranteed. If you book a ground floor apartment and get a large truck park outside the front then the sea view can be totally obscured. The room was not particuarly clean when we arrived and there was a certain " slopiness" about the place. There was only one bedside table - the other one was being used as a table for the tv in the bedroom. The light inside the entrance foyer did not work which only became apparent at night. The thermostat on the fridge kept going on and off and was very noisy. The screen door was difficult to open and actually came off. I could keep going..... On a positive note the staff were excellent when we reported these issues and everything got repaired and the fridge fixed within half a day. One other thing that was off putting was the lack of sound proofing - we could hear the people in the upstairs apartment very clearly.

Nice place for 2 couples”

Stayed in a 2-rooms apartment, rooms are tidy and clean and comfortable. Balconies with very nice ocean view. Sufficient facilities. Yet, location is a bit far from pier and main spots ie National Park / Wildlife park.

Good experience for 1 night ”

It was only for one night but had an amazing experience. I was just disappointed because we had to stay at their old building and the pictures showed by the time that I was booking was in the new building otherwise all good!

Old, Not like in the photos”

Stayed in a poolside family room (located above the bistro in the old part of hotel). The room was nothing like the photos, especially the bathroom (exhaust fan sounded like a plane was showering with you & had old style separate hot & cold water taps). Had to go out in the cold to get into room. Tin roof was extremely noisy when raining. Only good thing is location which is right on the waterfront & nearby to shops. Bistro serve good food with good service.

Nice place to stay on kangaroo island”

I , my wife and my little daughter had a great stay at this hotel in Kangaroo Island. We checked in on 30th July and checked out on 1st August 2014. We were warm welcomed by the pretty and friendly front office staff and upgraded our room, it was a comfort room facing seaside. The room was clean , tidy and well furnished with complete necessities. Great decoration and comfortable bedding. The housekeeping team did a good job, well taking care of our room. My daughter’s toy and her pillow + bolster were well placed on the king size bed, it made her so happy and thankful. No doubt it is just a small thing, but to us as customer we are so touched by all these. It brighten up our days. Thanks housekeeping team! The food served in coffee house was tasteful and delicious. Staffs were so friendly and helpful with beautiful smiles too. Definitely we will be considering to stay in this hotel again if happen to go to Kangaroo Island again. And no hesitate to recommend to our friends. We love the island and it is so beautiful and peaceful. We love this hotel too and we made the correct choice of accommodation. Keep it up and all the best !

Not as in picture”

The hotel was not as in the picture. Was direct to the older hotel opposite with small room and need to climb stair to our room. No help was given, need to pull our luggage with some stair from front door, then 1 floor up to our room without lift or elevator. Not recommended for old folks. Hotel is beside the sea, above a restaurant and near supermarket.

Modern, clean hotel overlooking the sea”

Pros - very spacious, modern, very comfortable, clean, large rooms, well-equipped kitchen, washing machine and dryer available - private garage - central location: supermarket was just 10-15 min walk away or a 5 min drive away. - excellent hotel restaurant with great food and service - apartment overlooks the sea - located in kingscote which is a great place to stay if u intend to explore Kangaroo Island Cons - no internet (wifi was available but only at the hotel lobby about 100 m away) - wanted to get the 3 bedroom apartment as there were 6 of us but the 3rd bedroom only had 1 bed which defeats the purpose of getting a 3 bedroom apartment. Will definitely stay here again!

A nice hotel”

We enjoyed our stay, although it was very winy weather, so walks along the beach were out. The meals were excellent and the service varied, from very friendly and helpful, to one breakfast person who was basically rude and the manager had to step in and arrange for us to have fried eggs cooked. Unfortunately the electronic key system onto the new hotel block often wouldn't work, necessitating frequent trips accroos the road to the reception to get help. Would definitely stay there again.

Poor dining service”

We reserved a table for dinner two days in advance and we are the first guest to reserve a table according to their booking list, but we got an add on table at corridor even there are better 4-person tables availble as we only have 3 persons.

Great location, not so great room”

We booked a standard room which was very basic. There was no outlook, carpet was dirty, there were bolt holes in the walls and the bathroom was so small I didn't even have anywhere to put our toiletries. Trying to get the shower temperature right was like riding a roller coaster while drinking a glass of wine. We think this was related to other showers being used though. Like another reviewer, the food in the restaurant was good but not everything was available. The breakfast was disappointing with the bacon cold even though we were there early. Staff were lovely and the outlook from the restaurant and top verandah was beautiful but the room just spoilt our whole stay.

Penthouse???? really just an apartment on the top floor”

When charging as much as you do, and calling it a penthouse you expect the best. Now if this is the best.......we have a long way to come. We stayed in an apartment expecting ocean views, not glimpses, washing maching didn't work. Laughed at when we asked. Repaired the leaking taps myself......

Long weekend”

Wasn't expecting much, but hotel was clean, comfortable and friendly staff. Will stay here anytime

The one bedroom apartment is great”

Choose the upper one bedroom apartment. It has great view.

Great experience ”

Nice View Nice Stay”

Nice hotel beside seashore Easy to find Nice view from the room Staff with smiles as always Feels as comfortable as like home

Pictures are not related”

We would like to booked a room with kitchen, and booked their room according to the pictures shown in Agoda, however when we arrived, the room only contain refrigerator and microwave! We need to pay more to upgrade to a room with kitchen. And they ask more than the price shown in agoda, after negotiated, they gave us the price same as agoda. On the other day morning, we found that the kitchen was full of ants...... thousands of ants were on the surface, under the microwave, on the wall.... it’s very terrible that we won’t make our breakfast then left! Terrible experience! Besides the ants, the room is good!

Acceptable”

Booked a room but because of bad weather, we can't get to the island as sealink cancelled all their ferries for 3 days. Ask to change date, hotel only lets you change date to the next day ??? And staff was so rude saying "oh its not our fault and there's a lot of other ways to get to the island". So you expect me to pay even more for flight to get instead of just changing date? Will never book this hotel again. Just have to accept that we donated aud340 to the hotel

Above average”

Disappointed! The add shows the new building across the road with sea views, the room we got was in the old building with our room upstairs at the back with views of tin roofs. Overpriced for what we got.