This property is in high demand!
Booked 62 times
Booked 62 times
Free Wi-Fi in all rooms!
Compared to 4,049 Johor Bahru properties at Agoda for various dates
|Value for money||8.1|
|Distance to city center||15km|
|Nearest airport||Senai International Airport (JHB) - Malaysia|
|Distance to airport||14.6 km|
Nestled in the heart of Tebrau, Austin Park Hotel is an ideal spot from which to discover Johor Bahru. Set 15km from the excitement of the city, this 3-star property commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the property offers easy access to the city's must-see destinations.
The facilities and services provided by Austin Park Hotel ensure a pleasant stay for guests. The property offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, kitchen, 24-hour front desk, Wi-Fi in public areas.
Experience high quality room facilities during your stay here. Some rooms include complimentary tea, locker, closet, towels, clothes rack to help guests recharge after a long day. The property offers many unique recreational opportunities such as theme park, water park, golf course (within 3 km). When you are looking for comfortable and convenient accommodation in Johor Bahru, make Austin Park Hotel your home away from home.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Austin Park Hotel
Money worthy hotel stay! Great experience!”
One of the best hotel I ever stayed in JB. The location is strategic, full of eating places. The room is spacious & clean & very new. The carpark fees was just RM2 if you park overnight. Worth money spend on this hotel. Will definitely come back again.
Great hotel but poor service”
The location is great. Near the waterpark n some others attractions. Tonnes of food options and bubbletea. But a single incident make me very disappointed with the hotel. On the day to check out, I requested for another bottle of mineral water, I'm rejected. To add on, there wasn't complimentary water given on that day. We were told as we have only stayed for 1 night, complimentary water will only be provided for 1 time. Though I understand, they may not be obliged to provide us the water, but never in my life of traveling, I was denied for getting a bottle of water.
Worth the money”
Much better than Midori Hotel which we used to stay... The hotel room is much bigger & the newer... Suggest Austin park hotel to add in additional pillows for each side of the bed as the pillow provided is too soft & too low....
Cleanliness is an big issue”
The bed sheet not clean.
Big spacious room ”
Arrive early at 10 but was told to check in at 2pm. We return at 2pm but some of our rooms not available for checkin. After asking the guy a few times, then one of the lady staff took over and gave us 4 rooms at the same floor. I am still puzzled why the guy insist not ready but it was ready.
Room is big, spacious and clean. However, Wifi connection is not strong. Only 2 towels, 2 toothbrush set is provide for family room fit for 4 person. Deposit of RM200 is required but will return upon check-out if room is ok. Location is good with lots of eateries nearby
Very clean hotel. Dont have to worry about dinner as there are many shop around the hotel.. and other shop like KTV, pub, massage hut.. etc The only con is that according to the hotel staff, the wifi was down on that day..
Booked a Deluxe Room & Kings Premium Suite, nice bedroom and comfortable sleep accept troublesome for parking need to go counter to get discount no complimentary (Not free).Room service was excellent, should have indicate before booking that hotel need a rm$200 deposit for each room and not till check in to inform. Other than that everything was good.
Everything is excellent. Best recommendation for families or group to stay. The room is big. Good location surrounded with a lot of food and drinks.
New clean hotel. ”
Hope it’s maintain the cleanliness. Room should supply slippers . Aircon blower a bit noisy in the night.
Security lax. Carpark lift offer direct access to hotel floors, even for non hotel guests. Have to walk a distant from the lift to the front desk. Room spacious and clean. Great location with plenty of restaurants and entertainment nearby.
WiFi is very laggy”
After earlier feedback (months ago), this issue still remains...
WiFi is lousy, other than that, everything is good”
3rd time staying. WiFi has always been very very slow... other than that, I’m satisfied cleanliness and the location.
Huge rooms and new”
Great location, huge rooms, clean and new.
Dear Mr/Ms Tan, Thanks for taking the time to give us your feedback. We are glad to have you with us and looking forward to having you stay with us again.
Lacking of hospitality”
The rooms were great, spotless and comfortable. The price we had to pay for such a new hotel was the inexperienced hotel management. Checking-in was a terrible experience. Other than the fact that the room was not ready by check-in time, the hotel staff was completely unaware of the request for extra bed. This request was made through Agoda and has been paid for. We booked a room for 5 pax, 2 king beds and 1 add-on bed. When we got to the room, only 2 towels were provided. When we called to ask for additional towels, they were unwilling to provide us with additional 3 towels stating the need to incur a charge of RM10 for the last towel as the room only comes with 4 towels. Note that most hotel do provide a towel with the add-on bed. We asked to speak to the manager and of course we never got to speak to one. We only got the towels about an hour later when another person took over reception. There was no follow-up to requests and just truckloads of frustration.
Parking is not free for people who staying the Hotel, and have to validate at front counter to get discount. After validation still have to pay at the autopay machine, once making payment it's show invalid ticket, have to go management office to settle. Wasting time for this.
Friendly and helpful staff. Conveniently located with eateries nearby and drinking holes. ”
Conveniently located with lots of restaurants and eateries nearby. Clubs and bar bistro with live bands entertainment below the hotel. Cleanliness must be improved, experience with toilet not cleaned thoroughly with stains still visible. So I suppose it’s not sterilised properly. I hope the hotel will look into this for improvement. Comfortable beds and nice rooms. Please maintain the room cleanliness standards as hotel is relatively new. Look forward to stay there again.
If you do not have facebook account, you will not be able to connect to their so call free wifi. This is a terrible kind of so call free and most of the staff including the so call IT department knows nothing about such simple matter. Small details such as dustbin in toilet is lacking, TV program are all free to air channels, so don't expect anything more.
Very nice hotel, Basically considered Water Park hotel, linked basement carpark, food amenities just downstairs. Have to improve on the room cleanness, can see dust behind door areas and lift security. Improvements on Security, accessible by anyone to the hotel room levels without the need of access cards.
Pain Points ”
1. Credit Card was charged as deposit and only will return back after 5 days upon check out. 2. TV no sound at all but their goos staff offer new room 3. New room - TV is oK .. but AC cannot control