New Year in New Plymouth”

The Auto Lodge was in a excellent location, not central but easy walk in to the CBD and to the gardens. We didn't use the pool but it looked nice. The reception staff on arrival and check out were very pleasant and helpful. The room was a little dated and not air-conditioned but was perfectly serviceable. The cleaning team did seem harassed and we decided not to have our room made up as they seem so anxious to be away. The main queen bed was very soft and bouncy and not to our taste, when one person moved the other person felt that they were on a boat or waterbed. On our last night we had some very noisey neighbours and the reception staff were not responsive to our request to intervene and ask them to keep the noise down and to investigate the angry voices we heard between the noise makers and other residents. We would stay there again but really can't see us going to New Plymouth again.

A very comfortable hotel for 3 adults”

It had heated indoor pool, and spa. The room was roomy and can fit 3 adults easily, ground coffee & plunger was provided, it had comfortable feather pillows, and being on 1st floor, we had good view of all the hotel, and can watch patrons taking their dogs for a walk. There was plum tree next to restaurant which was dropping lovely sweet and juicy plums on the ground, great to eat while fresh. The stay has left great impression of New Plymouth.

Friendly service.”

The whole family enjoyed the stay, plenty to do for the kids. Facilities are clean, well presented and staff were very helpful and friendly. The hotel restaurant had great food the whole family enjoyed, we cannot wait to go back there on our next trip to new Plymouth.

Another great night at the auto lodge”

It's so easy to find the auto lodge good parking nice rooms great staff

Quieter part of town nowadays. Nice restaurant and another close by. Accommodation could do with a revamp. I was surprised that booking this accommodation online was cheaper. ”

Constructive criticism.... I felt the receptionist at the Auto Lodge Motor Inn could have answered the telephone in a much more pleasant and professional tone.

Good Value Economy Hotel”

Stayed here a couple of times and found it a reasonable place to stay for a couple of nights without busting the budget. Room was older and a bit worn but that was reflected in the price and renovated rooms were available at extra cost. Overall...cheap and cheerful.

Excellent”

I was there for 2 nights for my kids inline hockey tournament which was only 2 mins drive from the hotel. But the reason why i booked this place was because of the indoor heated pool and spa. The first night we went 8:30 to the pool and it was cold. sat in the spa and nothing was working in it and the water was cold. was very disappointed with that. But lovely staff

Good location and neat hotel ”

I liked the location of the hotel. Staff were friendly and nice. Room was neat and clean. The location is closer to all eateries and shops. Even the ocean bay too is walking distance

Spacious and clean but no aircon”

Decent sized room and facilities and polite staff. However no air conditioning in the room so hard to sleep during humid evenings. Would have expected some ventilation for the price paid

Wouldn't go anywhere else!”

We stayed here with our 2 children (4 and 1) in a Standard Studio which was clean and spacious enough for the 4 of us. The staff were friendly and helpful, the central location is handy, and the facilities - especially the pool and spa which our kids LOVED - make this the most value for money option for accommodation. We will definitely be back!

Great value for money”

Chech in was easy, Motel seems huge, standard room was massive and bathroom was modern. Wi-fi is not the best. Didn't use the swimming pool. My weak point is cleaning, as we found clipped nails under the bed, nothing horrible but if you move the bed when vacuum cleaning then would be awesome

Excellent”

The location has been excellent for the purpose of the stay. I realized too late that I could have asked for a microwave and toaster but we made due. The only real negative comment I have is, no recycling opportunities available! Everything has to go into the rubbish! I didn't like this at all and decided to take my recycling home. Otherwise, I enjoyed my stay.

Disapponted”

We booked a standard room, unaware this did not include air conditioning. The staff moved us which was fine but before we moved we had had food and the plate had food residue on it and the plugs behind the tv were dangerous as they were loose from the wall. The second room well there was an air conditioning unit but it didn't seem to work, it was more like a fan moving warm air around the room. Also the toilet has faeces on the outside of the bowl from the previous guests. But in saying that the room was less noisy where it was situated.

Room very warm and comfortable. ”

Missed being able to make toast in the morning and no clean teaspoons left one day. I really thought I was booking a Motel accommodation but I do not have any major complaints. Swimming Pool was great.

Excellent”

Older room but nothing to worry about, two light bulbs were quickly replaced once staff were made aware. Bed a bit soft.

Excellent”

Nice family room with beds for 3 kids. It was great to have an indoor pool and spa too! Easy walk to the waterfront

Good”

Great location, walking distance to town, The reception and Restaurant/bar and staff were outstanding, The was room was very clean, However..... I mean no disrespect when I say this but the standard room we booked felt like I had stepped back in time, the decor and furnishings were very tired and dated. For example, The bed felt like it was from the 1970's, The blinds needed replacing, wallpaper coming off the walls, no air conditioning. We came home feeling abit disappointed and very tired from an uncomfortable nights sleep.

Excellent”

The decor is a bit tired but otherwise everything you need. Bed very comfortable. Shower had good pressure. Staff were fabulous and very approachable.

Excellent”

some of the facilities were a bit dated. missing tiles on the floor in the bathroom and mirrors that looks like they needed replacing

Excellent”

Very friendly and helpful staff and warm and comfortable room